TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from could have been more precise on what you/we are do I wasnt informed that my paperwork wasnt complete nor that i wasnt finished & that I still had paperwork to do & that put me back over a week on getting my taxes filed!!! NOT HAPPY WITH THAT AT ALL!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Love turbo taz Best experience ever. Will never use another tax preparation again
Date published: 2021-03-25
Rated 5 out of 5 by from So easy, so great TurboTax. Thanks. It fast, easy and simple. This is a much needed service conducted very professionally.
Date published: 2021-03-25
Rated 5 out of 5 by from they r awesome they made it dummy proof.,,thank u so much. i love theez guys
Date published: 2021-03-25
Rated 3 out of 5 by from still haven't get a positive result try to make it more easier to use and let customers know immediately they make mistake
Date published: 2021-03-25
Rated 5 out of 5 by from Wouldn't have it any other way Fast, accurate, Great protection, secure, live help available. You can't go wrong.
Date published: 2021-03-25
Rated 2 out of 5 by from Online Turbo Tax The online Turbo Tax product is user friendly, yet they proposed an up sell intended for a business owner that wasn’t relevant. I accidentally purchased this and contacted them through emailed/called for a refund. Still have not heard back and disappointed they are not customer centric in resolving issues so I was charged $170 (vs. $60). I recommend a better process and promptness in managing to customer issues.
Date published: 2021-03-25
Rated 5 out of 5 by from Simple. Easy 6th year using TurboTax. I'll come back again next year.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Fantastic! This is my first time trying it for myself & the experience was awesome!
Date published: 2021-03-25
Rated 5 out of 5 by from quick easy helpful Straightforward and thorough process. easy to save and go back. helpful when return was rejected for information i didnt know i needed
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from could have been more precise on what you/we are do I wasnt informed that my paperwork wasnt complete nor that i wasnt finished & that I still had paperwork to do & that put me back over a week on getting my taxes filed!!! NOT HAPPY WITH THAT AT ALL!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Love turbo taz Best experience ever. Will never use another tax preparation again
Date published: 2021-03-25
Rated 5 out of 5 by from So easy, so great TurboTax. Thanks. It fast, easy and simple. This is a much needed service conducted very professionally.
Date published: 2021-03-25
Rated 5 out of 5 by from they r awesome they made it dummy proof.,,thank u so much. i love theez guys
Date published: 2021-03-25
Rated 3 out of 5 by from still haven't get a positive result try to make it more easier to use and let customers know immediately they make mistake
Date published: 2021-03-25
Rated 5 out of 5 by from Wouldn't have it any other way Fast, accurate, Great protection, secure, live help available. You can't go wrong.
Date published: 2021-03-25
Rated 2 out of 5 by from Online Turbo Tax The online Turbo Tax product is user friendly, yet they proposed an up sell intended for a business owner that wasn’t relevant. I accidentally purchased this and contacted them through emailed/called for a refund. Still have not heard back and disappointed they are not customer centric in resolving issues so I was charged $170 (vs. $60). I recommend a better process and promptness in managing to customer issues.
Date published: 2021-03-25
Rated 5 out of 5 by from Simple. Easy 6th year using TurboTax. I'll come back again next year.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is Fantastic! This is my first time trying it for myself & the experience was awesome!
Date published: 2021-03-25
Rated 5 out of 5 by from quick easy helpful Straightforward and thorough process. easy to save and go back. helpful when return was rejected for information i didnt know i needed
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 6539