TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Ez and fast. Thank you I love turbo tax. Been using them for years and helping others with them. Always fast, easy and accurate.
Date published: 2022-02-27
Rated 5 out of 5 by from Always a good experience! Turbo tax is easy to follow along and my questions are normally described in the "more information section". You can begin and leave were you left off!
Date published: 2022-02-27
Rated 3 out of 5 by from Changes their fee at the end of filing fees, TurboTax changes its fees. I cant change emails or phone numbers.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax its great! Filling taxes it's always stressful, TurboTax makes it feel a little less so.
Date published: 2022-02-27
Rated 5 out of 5 by from Tax preparer was excellent!!! The girl that helped me on the phone, Sam...??? was fantastic. Sorry i don't recall the name.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax rating overall is good Turbo Tax is easy to use and navigate. However it sometimes directs the user to forms not needed (in my case it form 8812 for child dependent credits. No where have I entered anything related to child dependents or care). I deleted the form from my return but when I ran another accuracy review the errors for missing data on the same form were still asking to be fixed. In the end I just ignored the error pop-up.
Date published: 2022-02-27
Rated 5 out of 5 by from So simple to use Very simple process, it walks you through the process. The system asks all the right questions to make sure you get all of your tax money back.
Date published: 2022-02-27
Rated 5 out of 5 by from Great simple easy was impressed on how efficient and easy it was to do taxes for the first time
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax seems more Complicated Seems more complicated than Previous years, but I’m confident it maxed my possible refund amount.
Date published: 2022-02-27
Rated 5 out of 5 by from Pretty Good I loved the prompts that informed me on why certain taxes were added or taken away, like what affected my total return.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ez and fast. Thank you I love turbo tax. Been using them for years and helping others with them. Always fast, easy and accurate.
Date published: 2022-02-27
Rated 5 out of 5 by from Always a good experience! Turbo tax is easy to follow along and my questions are normally described in the "more information section". You can begin and leave were you left off!
Date published: 2022-02-27
Rated 3 out of 5 by from Changes their fee at the end of filing fees, TurboTax changes its fees. I cant change emails or phone numbers.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax its great! Filling taxes it's always stressful, TurboTax makes it feel a little less so.
Date published: 2022-02-27
Rated 5 out of 5 by from Tax preparer was excellent!!! The girl that helped me on the phone, Sam...??? was fantastic. Sorry i don't recall the name.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax rating overall is good Turbo Tax is easy to use and navigate. However it sometimes directs the user to forms not needed (in my case it form 8812 for child dependent credits. No where have I entered anything related to child dependents or care). I deleted the form from my return but when I ran another accuracy review the errors for missing data on the same form were still asking to be fixed. In the end I just ignored the error pop-up.
Date published: 2022-02-27
Rated 5 out of 5 by from So simple to use Very simple process, it walks you through the process. The system asks all the right questions to make sure you get all of your tax money back.
Date published: 2022-02-27
Rated 5 out of 5 by from Great simple easy was impressed on how efficient and easy it was to do taxes for the first time
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax seems more Complicated Seems more complicated than Previous years, but I’m confident it maxed my possible refund amount.
Date published: 2022-02-27
Rated 5 out of 5 by from Pretty Good I loved the prompts that informed me on why certain taxes were added or taken away, like what affected my total return.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6539