TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Absolutely frustrating. First off.....I somehow got stuck on the Super free edition that wouldnt allow me to submit because i made too much money. So i had to make another account,and start all over. There is NO option to upgrade from there. Support was dang near impossible to get ahold of. Finally got everything figured out on a new account,and the CAPTCHA code to file.....would not show a CAPTCHA. So i had to close out of chrome,download and install firefox,and go back through the process. Ive used TT a lot,but this year was BEYOND frustrating.
Date published: 2021-03-13
Rated 5 out of 5 by from THEY MAKE IT SO EASY Turbotax business is awesome. They make it as easy as possible. I looked at the form I had to file prior to using turbo tax, and was completely lost. But after using Turbotax business I will most likeyly be doing my own business taxes for now on.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is # 1 I have used Turbo Tax for 7 years. Steady, reliable, they hit all points.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax the best tax program I have used TURBO TAX for years and every year it just keep getting better. Thank you for keeping up with tax changes and producing a great program. I have work for tax preparation company and I feel that Turbo Tax is better and I advise my friends and family to use this program.
Date published: 2021-03-13
Rated 5 out of 5 by from Great service! Super easy and quick. This makes me hate taxes a little less.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is what did it for ME It's always so easy for me to file my taxes, this is my second time using the service and it's very much helpful. It walks you through completing all information you need successfully.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is great I had a great experience dealing with Turbo tax. I was very happy with the results.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to read I really loved the free version, I just filed for the first time as independent and the boxes were clearly labeled and walked me through it, I was very intimidated but this made it easy!
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding Guidance for very complex taxes 2020 This tax year was especially challenging as we sold a home, moved to another state mid year, and the effects of changing some of my retirement account investments (Capital Gains short and long term). Turbo Tax Premier addressed all of the issues and gave me great confidence filing my taxes this year.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Great let's go ur the best get my shmoney back please
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6539
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Absolutely frustrating. First off.....I somehow got stuck on the Super free edition that wouldnt allow me to submit because i made too much money. So i had to make another account,and start all over. There is NO option to upgrade from there. Support was dang near impossible to get ahold of. Finally got everything figured out on a new account,and the CAPTCHA code to file.....would not show a CAPTCHA. So i had to close out of chrome,download and install firefox,and go back through the process. Ive used TT a lot,but this year was BEYOND frustrating.
Date published: 2021-03-13
Rated 5 out of 5 by from THEY MAKE IT SO EASY Turbotax business is awesome. They make it as easy as possible. I looked at the form I had to file prior to using turbo tax, and was completely lost. But after using Turbotax business I will most likeyly be doing my own business taxes for now on.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is # 1 I have used Turbo Tax for 7 years. Steady, reliable, they hit all points.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax the best tax program I have used TURBO TAX for years and every year it just keep getting better. Thank you for keeping up with tax changes and producing a great program. I have work for tax preparation company and I feel that Turbo Tax is better and I advise my friends and family to use this program.
Date published: 2021-03-13
Rated 5 out of 5 by from Great service! Super easy and quick. This makes me hate taxes a little less.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is what did it for ME It's always so easy for me to file my taxes, this is my second time using the service and it's very much helpful. It walks you through completing all information you need successfully.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is great I had a great experience dealing with Turbo tax. I was very happy with the results.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to read I really loved the free version, I just filed for the first time as independent and the boxes were clearly labeled and walked me through it, I was very intimidated but this made it easy!
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding Guidance for very complex taxes 2020 This tax year was especially challenging as we sold a home, moved to another state mid year, and the effects of changing some of my retirement account investments (Capital Gains short and long term). Turbo Tax Premier addressed all of the issues and gave me great confidence filing my taxes this year.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Great let's go ur the best get my shmoney back please
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6539