TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
PixieK from
Easy to aUse
I feel the basic Turbo tax should be about $15 less than you charge. Otherwise very user friendly!!
Date published: 2022-02-26
Rated 5 out of 5 by
Hrh930 from
This was great
It was so easy, it was fantastic. I totally and completely enjoyed it
Date published: 2022-02-26
Rated 4 out of 5 by
Elftaxi from
Too much cutsies
The actual preparation of the tax return was smooth and understandable. It felt a little like magic when I couldn't see where my numbers were going, but I was able to look at the actual completed return before I filed. It looked good. I had to go looking for some things that I didn't see right away. The smiley/frowny faces and other animation was annoying.
Date published: 2022-02-26
Rated 3 out of 5 by
Suzy N from
Need additional forms
I was preparing a testamentary trust return. Forms 1099-OID and 1099-R are not in the software. I spent hours trying to figure out how to proceed and talked to three individuals in your support center. Finally, one of your CPAs helped me with work arounds. How difficult can it be to add those forms to the software? I made similar comments last year. It makes me want to look elsewhere
Date published: 2022-02-26
Rated 5 out of 5 by
Sammy 7 from
Awesome
It was trying but easy to understand. Awesome..thanks
Date published: 2022-02-26
Rated 5 out of 5 by
nc105 from
Great Service!
Been filing with TurboTax for 7 years now. Every year it gets better and easier. They have helped me get better at filing my own taxes. They are always there if I have a question - no matter what or when.
Date published: 2022-02-26
Rated 5 out of 5 by
865463 from
this was nice
this was nice thanks for saving me money, last year was over $300 for tax services through a accountant
Date published: 2022-02-26
Rated 5 out of 5 by
Dee830 from
TurboTax is Great
Pretty simple!! People are always available to help!
Date published: 2022-02-26
Rated 5 out of 5 by
stromsong5280 from
Very Happy with Turbo Tax
Cindy was excellent at helping out with my problems and walking me through everything step by step
Date published: 2022-02-26
Rated 4 out of 5 by
inesinesb from
Turbo Tax
It was great. the only concern is that at the end, it charges you for something you have not used. I had to call customer service to get it taken care of. If not, i would have paid for something I did not use (features I did not use). So, if Turbo tax could make sure they arrange it in a way that people dont pay for things they did not use and only pay for what they have agreed to. thanks
All TurboTax® Offerings Reviews - Page 6537
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
PixieK from
Easy to aUse
I feel the basic Turbo tax should be about $15 less than you charge. Otherwise very user friendly!!
Date published: 2022-02-26
Rated 5 out of 5 by
Hrh930 from
This was great
It was so easy, it was fantastic. I totally and completely enjoyed it
Date published: 2022-02-26
Rated 4 out of 5 by
Elftaxi from
Too much cutsies
The actual preparation of the tax return was smooth and understandable. It felt a little like magic when I couldn't see where my numbers were going, but I was able to look at the actual completed return before I filed. It looked good. I had to go looking for some things that I didn't see right away. The smiley/frowny faces and other animation was annoying.
Date published: 2022-02-26
Rated 3 out of 5 by
Suzy N from
Need additional forms
I was preparing a testamentary trust return. Forms 1099-OID and 1099-R are not in the software. I spent hours trying to figure out how to proceed and talked to three individuals in your support center. Finally, one of your CPAs helped me with work arounds. How difficult can it be to add those forms to the software? I made similar comments last year. It makes me want to look elsewhere
Date published: 2022-02-26
Rated 5 out of 5 by
Sammy 7 from
Awesome
It was trying but easy to understand. Awesome..thanks
Date published: 2022-02-26
Rated 5 out of 5 by
nc105 from
Great Service!
Been filing with TurboTax for 7 years now. Every year it gets better and easier. They have helped me get better at filing my own taxes. They are always there if I have a question - no matter what or when.
Date published: 2022-02-26
Rated 5 out of 5 by
865463 from
this was nice
this was nice thanks for saving me money, last year was over $300 for tax services through a accountant
Date published: 2022-02-26
Rated 5 out of 5 by
Dee830 from
TurboTax is Great
Pretty simple!! People are always available to help!
Date published: 2022-02-26
Rated 5 out of 5 by
stromsong5280 from
Very Happy with Turbo Tax
Cindy was excellent at helping out with my problems and walking me through everything step by step
Date published: 2022-02-26
Rated 4 out of 5 by
inesinesb from
Turbo Tax
It was great. the only concern is that at the end, it charges you for something you have not used. I had to call customer service to get it taken care of. If not, i would have paid for something I did not use (features I did not use). So, if Turbo tax could make sure they arrange it in a way that people dont pay for things they did not use and only pay for what they have agreed to. thanks
All TurboTax® Offerings Reviews - Page 6537
Date published: 2022-02-26