TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from So complicated A mess of items, not user friendly, old and clunky software. Brings up mistakes at the end vs correcting in the moment. Told me it'd be $20 to efile then charged me $25.
Date published: 2021-03-14
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS GREAT AND EASY TO USE AND I WAS ABLE TO DO IT MYSELF
Date published: 2021-03-14
Rated 5 out of 5 by from can't believe you can do it for free quickest, easiest, most accurate, and i think the most secure way to file personal taxes.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great It is easy to use Not having to pay someone else to do it for you
Date published: 2021-03-14
Rated 5 out of 5 by from Easiest tax prep system ever Really simple and straightforward to use. My tax situation gets more complicated every year, and I'm always confident I will get it done right with this product.
Date published: 2021-03-14
Rated 3 out of 5 by from Asks questions it should have the answers to. Asks if there is carry over from previous year. If it has already accessed and imported my returns, it should ask to confirm if the imported carry over data is correct. Asks to enter information when there is no point. e.g., if you make too much and cannot take off property taxes etc. It should just confirm income too high and say you can optionally skip the step. Connecticut state return was better this year, they added some improvements. Should probably recognize some W2 codes that are common for all CT state workers and haven't changed in a decade.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo was great choice Turbo tax. Perfect choice THANK YOU MRS GWENDELINTHANK YOU TURBO TAX
Date published: 2021-03-14
Rated 3 out of 5 by from Can't e-file Iowa I was willing to pay the extra fee for the state of Iowa, but now I can't e-file...so frustrating. However, being able to e-file federal return was great.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is the easiest way to file taxes! TurboTax makes filing easy- multistate, federal, any of the above. I'm completely inept with taxes, but this company makes it so simple.
Date published: 2021-03-14
Rated 4 out of 5 by from I've used Turbo Tax for years When I first tried the search feature, I was not able to find the "jump to" link. It has since shown up.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6537
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from So complicated A mess of items, not user friendly, old and clunky software. Brings up mistakes at the end vs correcting in the moment. Told me it'd be $20 to efile then charged me $25.
Date published: 2021-03-14
Rated 5 out of 5 by from TURBO TAX IS GREAT IT WAS GREAT AND EASY TO USE AND I WAS ABLE TO DO IT MYSELF
Date published: 2021-03-14
Rated 5 out of 5 by from can't believe you can do it for free quickest, easiest, most accurate, and i think the most secure way to file personal taxes.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great It is easy to use Not having to pay someone else to do it for you
Date published: 2021-03-14
Rated 5 out of 5 by from Easiest tax prep system ever Really simple and straightforward to use. My tax situation gets more complicated every year, and I'm always confident I will get it done right with this product.
Date published: 2021-03-14
Rated 3 out of 5 by from Asks questions it should have the answers to. Asks if there is carry over from previous year. If it has already accessed and imported my returns, it should ask to confirm if the imported carry over data is correct. Asks to enter information when there is no point. e.g., if you make too much and cannot take off property taxes etc. It should just confirm income too high and say you can optionally skip the step. Connecticut state return was better this year, they added some improvements. Should probably recognize some W2 codes that are common for all CT state workers and haven't changed in a decade.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo was great choice Turbo tax. Perfect choice THANK YOU MRS GWENDELINTHANK YOU TURBO TAX
Date published: 2021-03-14
Rated 3 out of 5 by from Can't e-file Iowa I was willing to pay the extra fee for the state of Iowa, but now I can't e-file...so frustrating. However, being able to e-file federal return was great.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is the easiest way to file taxes! TurboTax makes filing easy- multistate, federal, any of the above. I'm completely inept with taxes, but this company makes it so simple.
Date published: 2021-03-14
Rated 4 out of 5 by from I've used Turbo Tax for years When I first tried the search feature, I was not able to find the "jump to" link. It has since shown up.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6537