TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Big changes from prior years - not good! Navigation on this new version of TurboTax is tough. No "forms" button to see what you want, no skipping between work areas without toggling page by page. I had to hire an "expert" just to find the forms, and she had to spend hours with me.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax has been great to us We have never, I mean NEVER had any issues with TurboTax. We've been filing with them for years. Will never go to another platform. Thanks TT!
Date published: 2021-04-08
Rated 5 out of 5 by from Online product is great Experienced problems with TurboTax download from Amazon; application I explicitly stopped responding twice and required a ‘force quit’ after which I lost all the data I had entered. Using MacPro with Big Sur OS (11.2.3), apparently a bad combination. No problems with online version, will use it in the future.
Date published: 2021-04-08
Rated 5 out of 5 by from Excellent I've used TTax for many years. I was audited once and all I had to do was pick up the phone and call them for assistance. They handled it all. Very grateful.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is Awesome!! We enjoyed using TurboTax and it is easy to use. Good!
Date published: 2021-04-08
Rated 5 out of 5 by from Reliable and Easy Each year it gets easier. I appreciate that my prior information is carried over even though I am a simple filer.
Date published: 2021-04-08
Rated 5 out of 5 by from Love Turbo Tax!! i buy this product every year. I won't go with anyone else!
Date published: 2021-04-08
Rated 5 out of 5 by from Easy Easy to use quick to file gives quick and easy ways for deductions
Date published: 2021-04-08
Rated 5 out of 5 by from Another easy file with turbotax Been using Turbotax for many years now, Always get a good return and never deal with any hassle.
Date published: 2021-04-08
Rated 4 out of 5 by from TurboTax Is great Nice experience Nice tax tools to use. very easy if you have patient
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 6531
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Big changes from prior years - not good! Navigation on this new version of TurboTax is tough. No "forms" button to see what you want, no skipping between work areas without toggling page by page. I had to hire an "expert" just to find the forms, and she had to spend hours with me.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax has been great to us We have never, I mean NEVER had any issues with TurboTax. We've been filing with them for years. Will never go to another platform. Thanks TT!
Date published: 2021-04-08
Rated 5 out of 5 by from Online product is great Experienced problems with TurboTax download from Amazon; application I explicitly stopped responding twice and required a ‘force quit’ after which I lost all the data I had entered. Using MacPro with Big Sur OS (11.2.3), apparently a bad combination. No problems with online version, will use it in the future.
Date published: 2021-04-08
Rated 5 out of 5 by from Excellent I've used TTax for many years. I was audited once and all I had to do was pick up the phone and call them for assistance. They handled it all. Very grateful.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is Awesome!! We enjoyed using TurboTax and it is easy to use. Good!
Date published: 2021-04-08
Rated 5 out of 5 by from Reliable and Easy Each year it gets easier. I appreciate that my prior information is carried over even though I am a simple filer.
Date published: 2021-04-08
Rated 5 out of 5 by from Love Turbo Tax!! i buy this product every year. I won't go with anyone else!
Date published: 2021-04-08
Rated 5 out of 5 by from Easy Easy to use quick to file gives quick and easy ways for deductions
Date published: 2021-04-08
Rated 5 out of 5 by from Another easy file with turbotax Been using Turbotax for many years now, Always get a good return and never deal with any hassle.
Date published: 2021-04-08
Rated 4 out of 5 by from TurboTax Is great Nice experience Nice tax tools to use. very easy if you have patient
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 6531