TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Used Turbotax for years I've used turbotax for years and this year is the 1st year I've had issues with submitting my return. The pages wouldn't load because apparently too many people were filing at the same time. It took forever and multiple sign on and off and 2 days to finally submit my taxes to the IRS
Date published: 2021-03-21
Rated 5 out of 5 by from Good work It was fast and easy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!’
Date published: 2021-03-21
Rated 5 out of 5 by from Always use turbo tax I've used Turbo Tax for years. Wouldn't trust anything else.
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent service, Excellent service and always get best tax breaks and usually max return
Date published: 2021-03-21
Rated 5 out of 5 by from Great Software It was easy and great. Took no time at all. I will use it again e next year, if its free.
Date published: 2021-03-21
Rated 5 out of 5 by from Very Helpful! Overall, it was a very helpful experience. It was fast and easy and I will be using it again.
Date published: 2021-03-21
Rated 2 out of 5 by from Yep It was okay.....................a little bit difficult
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome very easy to use and would recommend to others to use turbo tax.
Date published: 2021-03-21
Rated 5 out of 5 by from I feel confident that my taxes are done right! The work is done for me and the pertinent questions are asked to get me my best refund possible.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax First Time User This is the first time I have used TurboTax. I may have missed where all the info for first time users is required: ie AGI from prior year, also bank debit for e-filers owing taxes. I eventually got through it, but it might have been more intuitive.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used Turbotax for years I've used turbotax for years and this year is the 1st year I've had issues with submitting my return. The pages wouldn't load because apparently too many people were filing at the same time. It took forever and multiple sign on and off and 2 days to finally submit my taxes to the IRS
Date published: 2021-03-21
Rated 5 out of 5 by from Good work It was fast and easy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!’
Date published: 2021-03-21
Rated 5 out of 5 by from Always use turbo tax I've used Turbo Tax for years. Wouldn't trust anything else.
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent service, Excellent service and always get best tax breaks and usually max return
Date published: 2021-03-21
Rated 5 out of 5 by from Great Software It was easy and great. Took no time at all. I will use it again e next year, if its free.
Date published: 2021-03-21
Rated 5 out of 5 by from Very Helpful! Overall, it was a very helpful experience. It was fast and easy and I will be using it again.
Date published: 2021-03-21
Rated 2 out of 5 by from Yep It was okay.....................a little bit difficult
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome very easy to use and would recommend to others to use turbo tax.
Date published: 2021-03-21
Rated 5 out of 5 by from I feel confident that my taxes are done right! The work is done for me and the pertinent questions are asked to get me my best refund possible.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax First Time User This is the first time I have used TurboTax. I may have missed where all the info for first time users is required: ie AGI from prior year, also bank debit for e-filers owing taxes. I eventually got through it, but it might have been more intuitive.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6526