TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax the Lifesaver It's wonderful how TurboTax leads one through a fairly complicated return step by step. This really simplifies filing the tax return tremendously (and even that is an understatement). One constructive feedback item nonetheless: when taxes are computed it is not always clear what the taxes are composed of. For example, I did not know my fed tax amount included additional medicare tax. I needed to chat with someone in the chatroom to learn this. This could perhaps have been presented in the standard GUI some how, e.g. showing an itemized list of what the overall tax amount consists of. Now the fact that chats are available is also invaluable. All in all I have to I really do love TurboTax! Keep up the good work!
Date published: 2021-04-08
Rated 5 out of 5 by from Smooth and Simple I have used TurboTax for 4 years now and they never fail. It's so simple to enter in the information and they help you in every way they can.
Date published: 2021-04-08
Rated 5 out of 5 by from GREAT COMPANY AND GREAT ACCOUNTAN!!!!. NEDED CONFIRMATION ON SOME QUESTIONS AND HAVE SOME SS QUESTIONS ANSWERED. LOOKED IT UP AND DELIVERED
Date published: 2021-04-08
Rated 4 out of 5 by from Needs better Step-by-Step for Form 8615 Had to file Form 8615 for 3 of my kids. I had to do most of it through the Forms mode. The Step-by-Step was incomplete for filling out this form. There also needs to be a way to transfer information from one person's return to another with this new law. I hope that TurboTax improves this for 2021.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is so easy to use! I have been using TurboTax for nearly a decade. They are always improving their software to make it easier. This year I had a great Tax Expert help me resolve an issue with some deductions.
Date published: 2021-04-08
Rated 4 out of 5 by from great. Great tool. I do suggest to anyone to take advantage of Turbotax!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is still the best. I had a really good session with Jessie getting my return back to where I could download my investment package and let TurboTax fill out the forms. Worked like gangbusters.
Date published: 2021-04-08
Rated 1 out of 5 by from JUST ADDS CHARGES This year the prices went up for every little thing, even to pay for filling using your own tax return. everything keeps getting more expensive. Next year I'm filling using a free website the GOV recommended.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is the best I tried other tax products but found them to be a bit confusing on the pages (not sure how that happens since your tax fields are basically the same) but I always come back to TurboTax. Easy to use, maximum refund and terms that I can understand. I love the helpful boxes that explain certain fields.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is AWESOM Turbo Tax is AWESOME............., my family and friends cannot believe when I say " I am going to do my taxes." Even my boss says "You are smart". I SMILE, then say, "Thank you." THANKS A LOT, Turbo Tax. I" have something I can be proud of !!!!!!!. I DO MY OWN TAXES.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 6522
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax the Lifesaver It's wonderful how TurboTax leads one through a fairly complicated return step by step. This really simplifies filing the tax return tremendously (and even that is an understatement). One constructive feedback item nonetheless: when taxes are computed it is not always clear what the taxes are composed of. For example, I did not know my fed tax amount included additional medicare tax. I needed to chat with someone in the chatroom to learn this. This could perhaps have been presented in the standard GUI some how, e.g. showing an itemized list of what the overall tax amount consists of. Now the fact that chats are available is also invaluable. All in all I have to I really do love TurboTax! Keep up the good work!
Date published: 2021-04-08
Rated 5 out of 5 by from Smooth and Simple I have used TurboTax for 4 years now and they never fail. It's so simple to enter in the information and they help you in every way they can.
Date published: 2021-04-08
Rated 5 out of 5 by from GREAT COMPANY AND GREAT ACCOUNTAN!!!!. NEDED CONFIRMATION ON SOME QUESTIONS AND HAVE SOME SS QUESTIONS ANSWERED. LOOKED IT UP AND DELIVERED
Date published: 2021-04-08
Rated 4 out of 5 by from Needs better Step-by-Step for Form 8615 Had to file Form 8615 for 3 of my kids. I had to do most of it through the Forms mode. The Step-by-Step was incomplete for filling out this form. There also needs to be a way to transfer information from one person's return to another with this new law. I hope that TurboTax improves this for 2021.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is so easy to use! I have been using TurboTax for nearly a decade. They are always improving their software to make it easier. This year I had a great Tax Expert help me resolve an issue with some deductions.
Date published: 2021-04-08
Rated 4 out of 5 by from great. Great tool. I do suggest to anyone to take advantage of Turbotax!
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is still the best. I had a really good session with Jessie getting my return back to where I could download my investment package and let TurboTax fill out the forms. Worked like gangbusters.
Date published: 2021-04-08
Rated 1 out of 5 by from JUST ADDS CHARGES This year the prices went up for every little thing, even to pay for filling using your own tax return. everything keeps getting more expensive. Next year I'm filling using a free website the GOV recommended.
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax is the best I tried other tax products but found them to be a bit confusing on the pages (not sure how that happens since your tax fields are basically the same) but I always come back to TurboTax. Easy to use, maximum refund and terms that I can understand. I love the helpful boxes that explain certain fields.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is AWESOM Turbo Tax is AWESOME............., my family and friends cannot believe when I say " I am going to do my taxes." Even my boss says "You are smart". I SMILE, then say, "Thank you." THANKS A LOT, Turbo Tax. I" have something I can be proud of !!!!!!!. I DO MY OWN TAXES.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 6522