TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great site! Ear to use. Feel confident about getting a good return!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is easy! We use it every year!! So easy to use it's a no brainer!
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to use, but expensive I've been using TurboTax for probably the last 6 years, basically since I started working after high school. I use it to avoid paying all the fees of an in-person tax company, now I feel like it's no different and that if I'm going to be paying $238 for basically nothing but talking to an A.I. that can't help me anyway, I might as well go to an actual person. I picked the most expensive one this year because I thought I needed the extra help but turns out I didn't and I couldn't change the program, I would have had to erase it and start over, it's an inconvenience to say the least.
Date published: 2022-02-27
Rated 4 out of 5 by from Not that bad. It was very easy to read though. A caveman could process the thinking of turbotax!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Taxes Greet Mary did a great job preparing my taxes. She was knowledgeable of taxes rules and regulations
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is like having my accountant father! Again, a great experience doing a laborious undertaking. If dad were still living I bet he would be using Turbo Tax too!
Date published: 2022-02-27
Rated 5 out of 5 by from Hate doing taxes, but… Large print, easy to follow and explanations are very clear. I’ll keep using , great company.
Date published: 2022-02-27
Rated 5 out of 5 by from Long time user Always easy to use and incredibly thorough. They keep up with the times and break things down to make them easy to digest. They're ahead of questions you have. So straight forward and seamless - why use anything else?
Date published: 2022-02-27
Rated 5 out of 5 by from Great program Everything was so smooth and the tax expert was amazing
Date published: 2022-02-27
Rated 1 out of 5 by from Turbo Tax File Fee Is A Scam I was charged a total of $117 to file a simple Federal & State return & to deduct the Turbo Tax filing fee from my Federal refund.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6521
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great site! Ear to use. Feel confident about getting a good return!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is easy! We use it every year!! So easy to use it's a no brainer!
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to use, but expensive I've been using TurboTax for probably the last 6 years, basically since I started working after high school. I use it to avoid paying all the fees of an in-person tax company, now I feel like it's no different and that if I'm going to be paying $238 for basically nothing but talking to an A.I. that can't help me anyway, I might as well go to an actual person. I picked the most expensive one this year because I thought I needed the extra help but turns out I didn't and I couldn't change the program, I would have had to erase it and start over, it's an inconvenience to say the least.
Date published: 2022-02-27
Rated 4 out of 5 by from Not that bad. It was very easy to read though. A caveman could process the thinking of turbotax!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Taxes Greet Mary did a great job preparing my taxes. She was knowledgeable of taxes rules and regulations
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is like having my accountant father! Again, a great experience doing a laborious undertaking. If dad were still living I bet he would be using Turbo Tax too!
Date published: 2022-02-27
Rated 5 out of 5 by from Hate doing taxes, but… Large print, easy to follow and explanations are very clear. I’ll keep using , great company.
Date published: 2022-02-27
Rated 5 out of 5 by from Long time user Always easy to use and incredibly thorough. They keep up with the times and break things down to make them easy to digest. They're ahead of questions you have. So straight forward and seamless - why use anything else?
Date published: 2022-02-27
Rated 5 out of 5 by from Great program Everything was so smooth and the tax expert was amazing
Date published: 2022-02-27
Rated 1 out of 5 by from Turbo Tax File Fee Is A Scam I was charged a total of $117 to file a simple Federal & State return & to deduct the Turbo Tax filing fee from my Federal refund.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6521