TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from turbo tax is awesome!!!! Great experience, and very easy to use. will recommend to my family and friends
Date published: 2022-02-26
Rated 5 out of 5 by from Very, very easy and quick The easiest online tax prep experience I've had yet.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo tax is excellent it was great and helpful. Very precisely in what I need
Date published: 2022-02-26
Rated 2 out of 5 by from Price gouged for being an independent contractor I had a very small amount of income as an independent contractor (~2% of my total income), but because of that, I had to pay for the most expensive TurboTax product (self-employed). And that's on top of having to pay taxes this year. I'm not happy with the end result, but I knew I needed to pay taxes this year, and I've used TurboTax in the past (for free) as a student, so it was the easiest way to pay my dues. I also spoke with two TurboTax Experts, one through chat (didn't go well - I couldn't get back to the chat box after minimizing it) and one over the phone (went okay...but they weren't able to help me find any more tax breaks than I already found myself). I don't feel like I got what I paid for, as I paid a premium for a pretty average level of service.
Date published: 2022-02-26
Rated 5 out of 5 by from They rock hit them up foo sure Easy fast thorough I recommend the fee is worth it
Date published: 2022-02-26
Rated 1 out of 5 by from CONFUSING CONFUSING. Constantly trying to upgrade you and I never got to speak with an expert
Date published: 2022-02-26
Rated 2 out of 5 by from Hidden fees A lot of $39 charges adding up as you go along - misleading.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use I like the ease with the step-by-step process. There is also the option to have terms and concepts explained along the way.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo was great turbo taxes were will done as far as doing my taxes great job.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Super easy to use and navigate through Would use again
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6512
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome!!!! Great experience, and very easy to use. will recommend to my family and friends
Date published: 2022-02-26
Rated 5 out of 5 by from Very, very easy and quick The easiest online tax prep experience I've had yet.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo tax is excellent it was great and helpful. Very precisely in what I need
Date published: 2022-02-26
Rated 2 out of 5 by from Price gouged for being an independent contractor I had a very small amount of income as an independent contractor (~2% of my total income), but because of that, I had to pay for the most expensive TurboTax product (self-employed). And that's on top of having to pay taxes this year. I'm not happy with the end result, but I knew I needed to pay taxes this year, and I've used TurboTax in the past (for free) as a student, so it was the easiest way to pay my dues. I also spoke with two TurboTax Experts, one through chat (didn't go well - I couldn't get back to the chat box after minimizing it) and one over the phone (went okay...but they weren't able to help me find any more tax breaks than I already found myself). I don't feel like I got what I paid for, as I paid a premium for a pretty average level of service.
Date published: 2022-02-26
Rated 5 out of 5 by from They rock hit them up foo sure Easy fast thorough I recommend the fee is worth it
Date published: 2022-02-26
Rated 1 out of 5 by from CONFUSING CONFUSING. Constantly trying to upgrade you and I never got to speak with an expert
Date published: 2022-02-26
Rated 2 out of 5 by from Hidden fees A lot of $39 charges adding up as you go along - misleading.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to use I like the ease with the step-by-step process. There is also the option to have terms and concepts explained along the way.
Date published: 2022-02-26
Rated 5 out of 5 by from turbo was great turbo taxes were will done as far as doing my taxes great job.
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Super easy to use and navigate through Would use again
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6512