TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Fast and easy It was simple fast and easy, which is great because I'm always so busy
Date published: 2021-03-03
Rated 5 out of 5 by from Good job It's was rough but good I learned a lot about taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Repeat TurboTax customer! Pretty easy. Love having saved info from year to year! Andricka was a GREAT help when I had some questions! Very kind & knowledgeable! Definitely an asset to TurboTax!
Date published: 2021-03-03
Rated 1 out of 5 by from Forces you to upgrade Forces you to upgrade to finish your taxes then charges you for every little thing. I upgraded (because I had to in order to complete my taxes) $90 later and it was the EXACT same as the free version but I was able to submit a form the free version didn't have. I have no problem upgrading if it is worth it however it was not. I also wasn't able to view my state taxes to understand the fee. It just said "transfered information from federal taxes" I wanted to understand the breakdown for my state taxes but wasn't able to.
Date published: 2021-03-03
Rated 5 out of 5 by from I did it! Thought I would have too many life and finance changes to file on my own this year, but I did it with TurboTax
Date published: 2021-03-03
Rated 5 out of 5 by from Using For Years First year I used the online version instead of the CD. Just as easy. Pulled all my info from last year's return. Why would I use anything else.
Date published: 2021-03-03
Rated 5 out of 5 by from I've Used Turbo Tax for Years and Will Continue I've used Turbo Tax for years with no problems. Highly recommend to anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Work! Great! got to do my taxes fast and no struggle on the way
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and fast The simplest tax software I have ever used. it automatically uploads your w2`s!!!
Date published: 2021-03-03
Rated 4 out of 5 by from Good responses Called twice. Tom answered my first question after a really quick call back (within 5 minutes)Had another question while reviewing return and had to wait a long time for the first attempt and finally gave up, tried again and Sadrac called pretty quickly and walked me through to the finish. They were both easy to understand and very nice.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 652
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast and easy It was simple fast and easy, which is great because I'm always so busy
Date published: 2021-03-03
Rated 5 out of 5 by from Good job It's was rough but good I learned a lot about taxes
Date published: 2021-03-03
Rated 5 out of 5 by from Repeat TurboTax customer! Pretty easy. Love having saved info from year to year! Andricka was a GREAT help when I had some questions! Very kind & knowledgeable! Definitely an asset to TurboTax!
Date published: 2021-03-03
Rated 1 out of 5 by from Forces you to upgrade Forces you to upgrade to finish your taxes then charges you for every little thing. I upgraded (because I had to in order to complete my taxes) $90 later and it was the EXACT same as the free version but I was able to submit a form the free version didn't have. I have no problem upgrading if it is worth it however it was not. I also wasn't able to view my state taxes to understand the fee. It just said "transfered information from federal taxes" I wanted to understand the breakdown for my state taxes but wasn't able to.
Date published: 2021-03-03
Rated 5 out of 5 by from I did it! Thought I would have too many life and finance changes to file on my own this year, but I did it with TurboTax
Date published: 2021-03-03
Rated 5 out of 5 by from Using For Years First year I used the online version instead of the CD. Just as easy. Pulled all my info from last year's return. Why would I use anything else.
Date published: 2021-03-03
Rated 5 out of 5 by from I've Used Turbo Tax for Years and Will Continue I've used Turbo Tax for years with no problems. Highly recommend to anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Work! Great! got to do my taxes fast and no struggle on the way
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and fast The simplest tax software I have ever used. it automatically uploads your w2`s!!!
Date published: 2021-03-03
Rated 4 out of 5 by from Good responses Called twice. Tom answered my first question after a really quick call back (within 5 minutes)Had another question while reviewing return and had to wait a long time for the first attempt and finally gave up, tried again and Sadrac called pretty quickly and walked me through to the finish. They were both easy to understand and very nice.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 652