TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from OUTSTANDING They have done my taxes for free last year and this year. Great company!!
Date published: 2021-03-14
Rated 4 out of 5 by from Good product I like the fact that I can start and stop working on my taxes at my convenience.
Date published: 2021-03-14
Rated 5 out of 5 by from Shaena (25 year experience) is amazing! Shaena (or Gina or Tina - CPA with 25 years experience) was so amazing! She helped me so much!!!!
Date published: 2021-03-14
Rated 4 out of 5 by from Helpful and convient Ive used Turbo Tax and its very helpful and convient
Date published: 2021-03-14
Rated 4 out of 5 by from TurboTax is really intuitive Not something to look forward to but this makes it a little easier
Date published: 2021-03-14
Rated 3 out of 5 by from MUCH WORSE THAN PRIOR YEARS 2020 VERSION DOES NOT HAVE THE "FORMS VIEW" WHERE YOU COULD CLICK ON A BOX AND IT WOULD TAKE YOU TO THE INPUT PAGE. ALSO, I WANTED TO CHANGE MY ESTIMATED TAXES FOR 2021 TO 110% OF MY 2020 TAXES AND COULD NOT FIND WHERE TO CHANGE THAT OPTION.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to understand.and use. I recommend it!!!
Date published: 2021-03-14
Rated 5 out of 5 by from The Live Tax Help was excellent I utilized the live tax help function to get help on my 1099-R's and the call saved me from making a larger error in my return!
Date published: 2021-03-14
Rated 1 out of 5 by from Relatively simple, up-sells and fees Required upgrades for basic investments. Constant attempts to upsell services.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax is expensive I feel I have used this service in the past and felt like it was a good deal. This year at the end I had to pay about 150 dollars for an extremely basic tax return. I won't ever be using this service again. I figure to save myself over one hundred dollars it's worth it to spend more of my time taking care of it on my own. Until this is just like a 30 dollar fee or so again, I'll never return.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6503
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from OUTSTANDING They have done my taxes for free last year and this year. Great company!!
Date published: 2021-03-14
Rated 4 out of 5 by from Good product I like the fact that I can start and stop working on my taxes at my convenience.
Date published: 2021-03-14
Rated 5 out of 5 by from Shaena (25 year experience) is amazing! Shaena (or Gina or Tina - CPA with 25 years experience) was so amazing! She helped me so much!!!!
Date published: 2021-03-14
Rated 4 out of 5 by from Helpful and convient Ive used Turbo Tax and its very helpful and convient
Date published: 2021-03-14
Rated 4 out of 5 by from TurboTax is really intuitive Not something to look forward to but this makes it a little easier
Date published: 2021-03-14
Rated 3 out of 5 by from MUCH WORSE THAN PRIOR YEARS 2020 VERSION DOES NOT HAVE THE "FORMS VIEW" WHERE YOU COULD CLICK ON A BOX AND IT WOULD TAKE YOU TO THE INPUT PAGE. ALSO, I WANTED TO CHANGE MY ESTIMATED TAXES FOR 2021 TO 110% OF MY 2020 TAXES AND COULD NOT FIND WHERE TO CHANGE THAT OPTION.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to understand.and use. I recommend it!!!
Date published: 2021-03-14
Rated 5 out of 5 by from The Live Tax Help was excellent I utilized the live tax help function to get help on my 1099-R's and the call saved me from making a larger error in my return!
Date published: 2021-03-14
Rated 1 out of 5 by from Relatively simple, up-sells and fees Required upgrades for basic investments. Constant attempts to upsell services.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax is expensive I feel I have used this service in the past and felt like it was a good deal. This year at the end I had to pay about 150 dollars for an extremely basic tax return. I won't ever be using this service again. I figure to save myself over one hundred dollars it's worth it to spend more of my time taking care of it on my own. Until this is just like a 30 dollar fee or so again, I'll never return.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6503