TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from smooth overall smooth overall. import function inconsistent. leaves many blanks that need to click on 'x' to pass through. also some pages ask for duplicate information.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is so easy just love it!!! Easy to do your taxes. Simple walk through all questions
Date published: 2023-03-17
Rated 1 out of 5 by from The service is far too expensive it costs $158 just to file.........,ridiculous!!!!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from QUICK AND EASY TOOK LESS THAN AN HOUR. IT IS SILLY THAT IF YOU CHOOSE TO LEAVE A REVIW THAT IT REQUIRES YOU TO ACTUALLY LEAVE A COMMENT. OF A SPECIFIC NUMBER OF CHARACTERS
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome. Great Help with Turbo Tax Great. Had a great experience where the Tax Expert was able to help some Energy Tax Credits and HSA credits for 2022, which I did not know. Thank you
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax full service Extremely satisfied with price and services. Tax professional very friendly and informational.
Date published: 2023-03-17
Rated 4 out of 5 by from Thank goodness for Q and A. I have used TurboTax for years. This year went smoothly too. Last year, not so much. My husband started the taxes. He sold a property, so our income was atypically high. He didn't think TurboTax was doing the taxes correctly. He died unexpectedly before I had a chance to review what he was talking about. I discovered after searching for help and reading a couple of answers from previous users, was that information that was supposed to go to Form 8582 Line 7 did not transfer. A glitch that happened to other people on their returns. Apparently, I could have jumped through hoops to by-pass the glitch, but I didn't have the energy. Instead, I had his personal rep file the taxes through her CPA. The amount we owed was nearly half of what TurboTax thought it should be.
Date published: 2023-03-17
Rated 5 out of 5 by from great awesome service recommend to anyone check it out for yourself
Date published: 2023-03-17
Rated 4 out of 5 by from turbo tax You charge way too much money. Its much easier to use.
Date published: 2023-03-17
Rated 4 out of 5 by from Always Skeptical Last year was a debacle for us. I am hoping for better results this year.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from smooth overall smooth overall. import function inconsistent. leaves many blanks that need to click on 'x' to pass through. also some pages ask for duplicate information.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is so easy just love it!!! Easy to do your taxes. Simple walk through all questions
Date published: 2023-03-17
Rated 1 out of 5 by from The service is far too expensive it costs $158 just to file.........,ridiculous!!!!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from QUICK AND EASY TOOK LESS THAN AN HOUR. IT IS SILLY THAT IF YOU CHOOSE TO LEAVE A REVIW THAT IT REQUIRES YOU TO ACTUALLY LEAVE A COMMENT. OF A SPECIFIC NUMBER OF CHARACTERS
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome. Great Help with Turbo Tax Great. Had a great experience where the Tax Expert was able to help some Energy Tax Credits and HSA credits for 2022, which I did not know. Thank you
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax full service Extremely satisfied with price and services. Tax professional very friendly and informational.
Date published: 2023-03-17
Rated 4 out of 5 by from Thank goodness for Q and A. I have used TurboTax for years. This year went smoothly too. Last year, not so much. My husband started the taxes. He sold a property, so our income was atypically high. He didn't think TurboTax was doing the taxes correctly. He died unexpectedly before I had a chance to review what he was talking about. I discovered after searching for help and reading a couple of answers from previous users, was that information that was supposed to go to Form 8582 Line 7 did not transfer. A glitch that happened to other people on their returns. Apparently, I could have jumped through hoops to by-pass the glitch, but I didn't have the energy. Instead, I had his personal rep file the taxes through her CPA. The amount we owed was nearly half of what TurboTax thought it should be.
Date published: 2023-03-17
Rated 5 out of 5 by from great awesome service recommend to anyone check it out for yourself
Date published: 2023-03-17
Rated 4 out of 5 by from turbo tax You charge way too much money. Its much easier to use.
Date published: 2023-03-17
Rated 4 out of 5 by from Always Skeptical Last year was a debacle for us. I am hoping for better results this year.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6483