TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from smooth overall smooth overall. import function inconsistent. leaves many blanks that need to click on 'x' to pass through. also some pages ask for duplicate information.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is so easy just love it!!! Easy to do your taxes. Simple walk through all questions
Date published: 2023-03-17
Rated 1 out of 5 by from The service is far too expensive it costs $158 just to file.........,ridiculous!!!!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from QUICK AND EASY TOOK LESS THAN AN HOUR. IT IS SILLY THAT IF YOU CHOOSE TO LEAVE A REVIW THAT IT REQUIRES YOU TO ACTUALLY LEAVE A COMMENT. OF A SPECIFIC NUMBER OF CHARACTERS
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome. Great Help with Turbo Tax Great. Had a great experience where the Tax Expert was able to help some Energy Tax Credits and HSA credits for 2022, which I did not know. Thank you
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax full service Extremely satisfied with price and services. Tax professional very friendly and informational.
Date published: 2023-03-17
Rated 4 out of 5 by from Thank goodness for Q and A. I have used TurboTax for years. This year went smoothly too. Last year, not so much. My husband started the taxes. He sold a property, so our income was atypically high. He didn't think TurboTax was doing the taxes correctly. He died unexpectedly before I had a chance to review what he was talking about. I discovered after searching for help and reading a couple of answers from previous users, was that information that was supposed to go to Form 8582 Line 7 did not transfer. A glitch that happened to other people on their returns. Apparently, I could have jumped through hoops to by-pass the glitch, but I didn't have the energy. Instead, I had his personal rep file the taxes through her CPA. The amount we owed was nearly half of what TurboTax thought it should be.
Date published: 2023-03-17
Rated 5 out of 5 by from great awesome service recommend to anyone check it out for yourself
Date published: 2023-03-17
Rated 4 out of 5 by from turbo tax You charge way too much money. Its much easier to use.
Date published: 2023-03-17
Rated 4 out of 5 by from Always Skeptical Last year was a debacle for us. I am hoping for better results this year.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from smooth overall smooth overall. import function inconsistent. leaves many blanks that need to click on 'x' to pass through. also some pages ask for duplicate information.
Date published: 2023-03-17
Rated 5 out of 5 by from TurboTax is so easy just love it!!! Easy to do your taxes. Simple walk through all questions
Date published: 2023-03-17
Rated 1 out of 5 by from The service is far too expensive it costs $158 just to file.........,ridiculous!!!!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from QUICK AND EASY TOOK LESS THAN AN HOUR. IT IS SILLY THAT IF YOU CHOOSE TO LEAVE A REVIW THAT IT REQUIRES YOU TO ACTUALLY LEAVE A COMMENT. OF A SPECIFIC NUMBER OF CHARACTERS
Date published: 2023-03-17
Rated 5 out of 5 by from Awesome. Great Help with Turbo Tax Great. Had a great experience where the Tax Expert was able to help some Energy Tax Credits and HSA credits for 2022, which I did not know. Thank you
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo tax full service Extremely satisfied with price and services. Tax professional very friendly and informational.
Date published: 2023-03-17
Rated 4 out of 5 by from Thank goodness for Q and A. I have used TurboTax for years. This year went smoothly too. Last year, not so much. My husband started the taxes. He sold a property, so our income was atypically high. He didn't think TurboTax was doing the taxes correctly. He died unexpectedly before I had a chance to review what he was talking about. I discovered after searching for help and reading a couple of answers from previous users, was that information that was supposed to go to Form 8582 Line 7 did not transfer. A glitch that happened to other people on their returns. Apparently, I could have jumped through hoops to by-pass the glitch, but I didn't have the energy. Instead, I had his personal rep file the taxes through her CPA. The amount we owed was nearly half of what TurboTax thought it should be.
Date published: 2023-03-17
Rated 5 out of 5 by from great awesome service recommend to anyone check it out for yourself
Date published: 2023-03-17
Rated 4 out of 5 by from turbo tax You charge way too much money. Its much easier to use.
Date published: 2023-03-17
Rated 4 out of 5 by from Always Skeptical Last year was a debacle for us. I am hoping for better results this year.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6483