TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax for the win It's a great tax tool! I love using them every year!
Date published: 2022-02-27
Rated 5 out of 5 by from Was easy and effective Thank you my first time calling was simple and fun
Date published: 2022-02-27
Rated 5 out of 5 by from very good and helpful very good and helpful. had to talk to an expert and they were very helpful
Date published: 2022-02-27
Rated 4 out of 5 by from Good product but need more guidance links I've been using TurboTax for the 13 years. While it's a good online product, you still need to do some work around making it more intuitive and user-friendly when it come to "fixing issues" part after everything is complete. It points to what the issue is but doesn't really explain how exactly to fix it. Like the Section 179 deduction part: - it's a frustrating process without links to specific sections of the return and clear guidance on what exactly to fix. I had to go through the same loop like 15-20 times trying to figure what it wants from me. Kept putting me through the same circle of the section 179 deduction on form 4562
Date published: 2022-02-27
Rated 5 out of 5 by from easy and fast I been filing my taxes with turbo tax for 8 years and so far is been good
Date published: 2022-02-27
Rated 5 out of 5 by from Got Back 5 Times what I Expected Upload pics, answer questions, get money. 10/10 would recommend
Date published: 2022-02-27
Rated 5 out of 5 by from It’s good Happy and cool and very useful. I love it and it helped bring happiness
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use! Stress free and easy to use! Step by step to insure that my return was accurate and i didn't miss any credits i may be entitled to. highly recommend
Date published: 2022-02-27
Rated 5 out of 5 by from All done Taxes are easier and relatively painless with TurboTax
Date published: 2022-02-27
Rated 4 out of 5 by from Very Helpful At first I was nervous but it wasnt that difficult
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6483
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax for the win It's a great tax tool! I love using them every year!
Date published: 2022-02-27
Rated 5 out of 5 by from Was easy and effective Thank you my first time calling was simple and fun
Date published: 2022-02-27
Rated 5 out of 5 by from very good and helpful very good and helpful. had to talk to an expert and they were very helpful
Date published: 2022-02-27
Rated 4 out of 5 by from Good product but need more guidance links I've been using TurboTax for the 13 years. While it's a good online product, you still need to do some work around making it more intuitive and user-friendly when it come to "fixing issues" part after everything is complete. It points to what the issue is but doesn't really explain how exactly to fix it. Like the Section 179 deduction part: - it's a frustrating process without links to specific sections of the return and clear guidance on what exactly to fix. I had to go through the same loop like 15-20 times trying to figure what it wants from me. Kept putting me through the same circle of the section 179 deduction on form 4562
Date published: 2022-02-27
Rated 5 out of 5 by from easy and fast I been filing my taxes with turbo tax for 8 years and so far is been good
Date published: 2022-02-27
Rated 5 out of 5 by from Got Back 5 Times what I Expected Upload pics, answer questions, get money. 10/10 would recommend
Date published: 2022-02-27
Rated 5 out of 5 by from It’s good Happy and cool and very useful. I love it and it helped bring happiness
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use! Stress free and easy to use! Step by step to insure that my return was accurate and i didn't miss any credits i may be entitled to. highly recommend
Date published: 2022-02-27
Rated 5 out of 5 by from All done Taxes are easier and relatively painless with TurboTax
Date published: 2022-02-27
Rated 4 out of 5 by from Very Helpful At first I was nervous but it wasnt that difficult
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6483