TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from The Live Tax Help was excellent I utilized the live tax help function to get help on my 1099-R's and the call saved me from making a larger error in my return!
Date published: 2021-03-14
Rated 1 out of 5 by from Relatively simple, up-sells and fees Required upgrades for basic investments. Constant attempts to upsell services.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax is expensive I feel I have used this service in the past and felt like it was a good deal. This year at the end I had to pay about 150 dollars for an extremely basic tax return. I won't ever be using this service again. I figure to save myself over one hundred dollars it's worth it to spend more of my time taking care of it on my own. Until this is just like a 30 dollar fee or so again, I'll never return.
Date published: 2021-03-14
Rated 5 out of 5 by from great very helpful kind over all satisfied happy with the help
Date published: 2021-03-14
Rated 4 out of 5 by from turbo tax is good Have used for over twenty five years. I think it is a good program.
Date published: 2021-03-14
Rated 5 out of 5 by from love it !! It could be frustrating because every year your tax situation could change. Just leave and come back to it. Turbotax is very helpful!
Date published: 2021-03-14
Rated 4 out of 5 by from Hunt! It's there! For some values, it may be hard to trace their source. You may have to resort to "flip" to forms from the interrogation (EasyStep) mode. Even then it is not necessarily intuitive. Many thorough programmers create intermediate quantities by which they can show whats happening internally in the application. Tracing is absolutely required!
Date published: 2021-03-14
Rated 5 out of 5 by from 1st Time Filer.... EZ Peezy I'm a 1st Time Filer Turbo Tax made it Z Peezy!! Thank you so much for helping me out.
Date published: 2021-03-14
Rated 5 out of 5 by from reliable and easy to use reliable and easy to use, I have been using this product for 25 years
Date published: 2021-03-14
Rated 3 out of 5 by from 2020 TurboTax I thought i was supposed to get a discount since im with the military. Thats one of the reasons i chose this. Ended up costing about 300 bucks for that price i could have paid H&R Block to do them for me. They were very helpful though and i am confident that i did them correctly this year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6482
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The Live Tax Help was excellent I utilized the live tax help function to get help on my 1099-R's and the call saved me from making a larger error in my return!
Date published: 2021-03-14
Rated 1 out of 5 by from Relatively simple, up-sells and fees Required upgrades for basic investments. Constant attempts to upsell services.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax is expensive I feel I have used this service in the past and felt like it was a good deal. This year at the end I had to pay about 150 dollars for an extremely basic tax return. I won't ever be using this service again. I figure to save myself over one hundred dollars it's worth it to spend more of my time taking care of it on my own. Until this is just like a 30 dollar fee or so again, I'll never return.
Date published: 2021-03-14
Rated 5 out of 5 by from great very helpful kind over all satisfied happy with the help
Date published: 2021-03-14
Rated 4 out of 5 by from turbo tax is good Have used for over twenty five years. I think it is a good program.
Date published: 2021-03-14
Rated 5 out of 5 by from love it !! It could be frustrating because every year your tax situation could change. Just leave and come back to it. Turbotax is very helpful!
Date published: 2021-03-14
Rated 4 out of 5 by from Hunt! It's there! For some values, it may be hard to trace their source. You may have to resort to "flip" to forms from the interrogation (EasyStep) mode. Even then it is not necessarily intuitive. Many thorough programmers create intermediate quantities by which they can show whats happening internally in the application. Tracing is absolutely required!
Date published: 2021-03-14
Rated 5 out of 5 by from 1st Time Filer.... EZ Peezy I'm a 1st Time Filer Turbo Tax made it Z Peezy!! Thank you so much for helping me out.
Date published: 2021-03-14
Rated 5 out of 5 by from reliable and easy to use reliable and easy to use, I have been using this product for 25 years
Date published: 2021-03-14
Rated 3 out of 5 by from 2020 TurboTax I thought i was supposed to get a discount since im with the military. Thats one of the reasons i chose this. Ended up costing about 300 bucks for that price i could have paid H&R Block to do them for me. They were very helpful though and i am confident that i did them correctly this year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6482