TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbotax was really easy Turbo tax has lots of information to help you understand how to answer the questions. I did use the instant chat button and the representative was able to join in a few minutes and share screens with me to guide me to the right area to enter my information. First time doing taxes by myself and Turbotax made it pretty simple.
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax can never just be easy & simple.. Turbo Tax had me running in circles this year when filling- a lot of the "tools" & "expert" advice/help I was able to receive came straight from google. I literally had to google steps on how to do this, or how to do that when using Turbo. It may have been my own ignorance but that's me just trying to be nice. I've used Turbo for a couple of years now and this year was by far the most difficult. The tools portal (which I had to google how to locate) was very helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to follow- would recommend to anyone! Easy to get ahold of the expert support team! Glad it was an option
Date published: 2022-02-27
Rated 2 out of 5 by from review you charge to much..............................................................................................
Date published: 2022-02-27
Rated 4 out of 5 by from Easy Turbo Tax is very easy to use. I wish they were more upfront on some of the fees
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax very helpful I've used TurboTax since DOS days. Keeps getting better and better
Date published: 2022-02-27
Rated 3 out of 5 by from Hidden Fee Pros Overall experience on TurboTax has been great, but its only free it seems if you've only worked. If you've had to take unemployment, do anything with stocks, or anything outside of doing your 9 to 5 you'll have to pay. and it gets more expensive the more forms you have. Also, they try to con you into getting a higher level of TT filing to get more money out of you every step of the way. even when you're about to do your final steps and don't need any more help they try to get you to upgrade.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple and easy to use 24/7 Available tax help is probably the best thing. I filed my taxes at 3 in the morning and was still able to get assistance when I needed it.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple and Esy to use Easy and simple to use with twenty four hour support. Best part was that the fee comes right out of my refund!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is so easy to use! Turbo Tax is simple and easy to navigate through each piece of the tax filing puzzle! The system asks appropriate questions based on your past and current filings to see if there are additional filings you could or should be using. I love that it imports information from your payroll company and other institutions.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6475
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was really easy Turbo tax has lots of information to help you understand how to answer the questions. I did use the instant chat button and the representative was able to join in a few minutes and share screens with me to guide me to the right area to enter my information. First time doing taxes by myself and Turbotax made it pretty simple.
Date published: 2022-02-27
Rated 3 out of 5 by from TurboTax can never just be easy & simple.. Turbo Tax had me running in circles this year when filling- a lot of the "tools" & "expert" advice/help I was able to receive came straight from google. I literally had to google steps on how to do this, or how to do that when using Turbo. It may have been my own ignorance but that's me just trying to be nice. I've used Turbo for a couple of years now and this year was by far the most difficult. The tools portal (which I had to google how to locate) was very helpful.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to follow- would recommend to anyone! Easy to get ahold of the expert support team! Glad it was an option
Date published: 2022-02-27
Rated 2 out of 5 by from review you charge to much..............................................................................................
Date published: 2022-02-27
Rated 4 out of 5 by from Easy Turbo Tax is very easy to use. I wish they were more upfront on some of the fees
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax very helpful I've used TurboTax since DOS days. Keeps getting better and better
Date published: 2022-02-27
Rated 3 out of 5 by from Hidden Fee Pros Overall experience on TurboTax has been great, but its only free it seems if you've only worked. If you've had to take unemployment, do anything with stocks, or anything outside of doing your 9 to 5 you'll have to pay. and it gets more expensive the more forms you have. Also, they try to con you into getting a higher level of TT filing to get more money out of you every step of the way. even when you're about to do your final steps and don't need any more help they try to get you to upgrade.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple and easy to use 24/7 Available tax help is probably the best thing. I filed my taxes at 3 in the morning and was still able to get assistance when I needed it.
Date published: 2022-02-27
Rated 5 out of 5 by from Simple and Esy to use Easy and simple to use with twenty four hour support. Best part was that the fee comes right out of my refund!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is so easy to use! Turbo Tax is simple and easy to navigate through each piece of the tax filing puzzle! The system asks appropriate questions based on your past and current filings to see if there are additional filings you could or should be using. I love that it imports information from your payroll company and other institutions.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6475