TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love it! Very self explanatory and the check points and reviewing helped a lot
Date published: 2021-03-14
Rated 4 out of 5 by from Easy to use Simple forms, very easy to file and help available for any questions I had.
Date published: 2021-03-14
Rated 5 out of 5 by from Love it I started using turbo tax in college because it teaches you and it’s simple to use. Never had any problems until the fiasco with the 2nd round stimulus. However I’m glad they were able to fix it for me and while I was hesitant to file this year, I still did and I’m satisfied. Thank you
Date published: 2021-03-14
Rated 3 out of 5 by from Pretty Ecxpensive for what you get lots of feels and dont get alot with deluxe, H&R is usuaully around 50 bucks, last year it was completely free to file my taxes here on turbotax
Date published: 2021-03-14
Rated 2 out of 5 by from Like the program, HATE the surprise charges TurboTax works well, as always. That said, I HATE HATE HATE all of the surprise add-ons (purchasing states, purchasing e-file, etc.). Plus, the prices for these add-ons are way too high. $25 to e-file a state? After I just purchased the state for $45? That purchase, especially at that price, should include e-file. Would love alternatives to TurboTax, because they pull you and and your captured, you have no choice but to pay their prices.
Date published: 2021-03-14
Rated 5 out of 5 by from Worth every bit With carona virus last year and natural disasters and taxes past year and extreme changes in everyone's life this service was perfect patient helpful and literally stayed by your side and help definitely say all need for in this time
Date published: 2021-03-14
Rated 5 out of 5 by from very simple This was my first time filing taxes and TurboTax made it very easy and quick. All intrusions and examples were helpful
Date published: 2021-03-14
Rated 4 out of 5 by from Finally got someone to help me My husband died. He always did the taxes. I couldn't open the file because TT wanted to send a code to his cell phone which I no longer have. It was very difficult to find anyone to help me with this. It took four phone calls until I finally was passed to someone to help me. Now I am in the file but I can't see any history. It's like I'm starting from scratch. I think they need to address situations where the tax preparer of the household dies and the spouse has to figure it out. This was very difficult. Guess I am the only person to loose a spouse.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Great!!! I have used TurboTax for more than 10 years. TurboTax makes doing my taxes a breeze.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax works My experience with TurboTax has always been very good. I am on my third year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love it! Very self explanatory and the check points and reviewing helped a lot
Date published: 2021-03-14
Rated 4 out of 5 by from Easy to use Simple forms, very easy to file and help available for any questions I had.
Date published: 2021-03-14
Rated 5 out of 5 by from Love it I started using turbo tax in college because it teaches you and it’s simple to use. Never had any problems until the fiasco with the 2nd round stimulus. However I’m glad they were able to fix it for me and while I was hesitant to file this year, I still did and I’m satisfied. Thank you
Date published: 2021-03-14
Rated 3 out of 5 by from Pretty Ecxpensive for what you get lots of feels and dont get alot with deluxe, H&R is usuaully around 50 bucks, last year it was completely free to file my taxes here on turbotax
Date published: 2021-03-14
Rated 2 out of 5 by from Like the program, HATE the surprise charges TurboTax works well, as always. That said, I HATE HATE HATE all of the surprise add-ons (purchasing states, purchasing e-file, etc.). Plus, the prices for these add-ons are way too high. $25 to e-file a state? After I just purchased the state for $45? That purchase, especially at that price, should include e-file. Would love alternatives to TurboTax, because they pull you and and your captured, you have no choice but to pay their prices.
Date published: 2021-03-14
Rated 5 out of 5 by from Worth every bit With carona virus last year and natural disasters and taxes past year and extreme changes in everyone's life this service was perfect patient helpful and literally stayed by your side and help definitely say all need for in this time
Date published: 2021-03-14
Rated 5 out of 5 by from very simple This was my first time filing taxes and TurboTax made it very easy and quick. All intrusions and examples were helpful
Date published: 2021-03-14
Rated 4 out of 5 by from Finally got someone to help me My husband died. He always did the taxes. I couldn't open the file because TT wanted to send a code to his cell phone which I no longer have. It was very difficult to find anyone to help me with this. It took four phone calls until I finally was passed to someone to help me. Now I am in the file but I can't see any history. It's like I'm starting from scratch. I think they need to address situations where the tax preparer of the household dies and the spouse has to figure it out. This was very difficult. Guess I am the only person to loose a spouse.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is Great!!! I have used TurboTax for more than 10 years. TurboTax makes doing my taxes a breeze.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax works My experience with TurboTax has always been very good. I am on my third year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6467