TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from a little irritated I have used Turbo Tax in the past, but some things changed in the last year and I couldn't find the answer to a simple question anywhere and had to upgrade just to get the answer.
Date published: 2021-03-13
Rated 5 out of 5 by from Simple to navigate Appreciate the step by step process and the ease of navigation
Date published: 2021-03-13
Rated 5 out of 5 by from Simple and Best Very detailed hand holding and extra ordinary CPA support
Date published: 2021-03-13
Rated 5 out of 5 by from Great! The step by step walkthrough takes this stressful task and makes it manageable and simple.
Date published: 2021-03-13
Rated 5 out of 5 by from TURBO TAX MADE IT SOOOO SIMPLE! THANK YOU FOR MAKING MY EXPERIENCE THIS YEAR.....EASY! AWESOME MUCH APPRECIATED
Date published: 2021-03-13
Rated 3 out of 5 by from Can't help much when closing a business I have used Turbo Tax Business for several years. It was useful, with no problems. This year I chose to close the business. The program does tell you it is a complicated process and maybe you should consult a professional. And How! It IS complicated, but Turbo Tax does not provide a lot of guidance (but the IRS doesn't make it easy either).
Date published: 2021-03-13
Rated 5 out of 5 by from Oh, so easy! I just love the step by step guidance and that if I forget something or need to review, I can do that at any point
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo tax for many years and I have always been happy with the results. From filing personal taxes to using Turbo Tax Home and Business It has always been easy.
Date published: 2021-03-13
Rated 3 out of 5 by from Good, could be better For the most part TT does what I need it to do: make sure I pay attention, make sure the right forms are included, do the calculations, facilitate filing. But it's flawed by the provider's tendency to ignore problems that are very important for small subgroups--those who refinance jumbo mortgages, for example, especially Californians--and to leave small annoyances in place, such as not being able to copy-and-paste formatted numbers (eg, with commas and/or dollar signs) from other software (something that Quicken, for example, allows routinely).
Date published: 2021-03-13
Rated 5 out of 5 by from Wonderful way to file your taxes very easy to use and makes me feel like I'm doing my taxes correctly every time.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from a little irritated I have used Turbo Tax in the past, but some things changed in the last year and I couldn't find the answer to a simple question anywhere and had to upgrade just to get the answer.
Date published: 2021-03-13
Rated 5 out of 5 by from Simple to navigate Appreciate the step by step process and the ease of navigation
Date published: 2021-03-13
Rated 5 out of 5 by from Simple and Best Very detailed hand holding and extra ordinary CPA support
Date published: 2021-03-13
Rated 5 out of 5 by from Great! The step by step walkthrough takes this stressful task and makes it manageable and simple.
Date published: 2021-03-13
Rated 5 out of 5 by from TURBO TAX MADE IT SOOOO SIMPLE! THANK YOU FOR MAKING MY EXPERIENCE THIS YEAR.....EASY! AWESOME MUCH APPRECIATED
Date published: 2021-03-13
Rated 3 out of 5 by from Can't help much when closing a business I have used Turbo Tax Business for several years. It was useful, with no problems. This year I chose to close the business. The program does tell you it is a complicated process and maybe you should consult a professional. And How! It IS complicated, but Turbo Tax does not provide a lot of guidance (but the IRS doesn't make it easy either).
Date published: 2021-03-13
Rated 5 out of 5 by from Oh, so easy! I just love the step by step guidance and that if I forget something or need to review, I can do that at any point
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo tax for many years and I have always been happy with the results. From filing personal taxes to using Turbo Tax Home and Business It has always been easy.
Date published: 2021-03-13
Rated 3 out of 5 by from Good, could be better For the most part TT does what I need it to do: make sure I pay attention, make sure the right forms are included, do the calculations, facilitate filing. But it's flawed by the provider's tendency to ignore problems that are very important for small subgroups--those who refinance jumbo mortgages, for example, especially Californians--and to leave small annoyances in place, such as not being able to copy-and-paste formatted numbers (eg, with commas and/or dollar signs) from other software (something that Quicken, for example, allows routinely).
Date published: 2021-03-13
Rated 5 out of 5 by from Wonderful way to file your taxes very easy to use and makes me feel like I'm doing my taxes correctly every time.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6466