TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is simple and effective. TurboTax is simple and effective. Just be sure to triple check all of your work. TurboTax is a platform and you are responsible for all data entry.
Date published: 2021-03-13
Rated 4 out of 5 by from Updates are very educating. I like the extra steps added to ensure you understand what you're doing.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes it so easy and painless to do taxes each year.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is awesome Very fast and easy to follow instructions made filing my taxes much less of a burden
Date published: 2021-03-13
Rated 3 out of 5 by from Has its problems Can't handle non RMD direct charitable distributions unless you manipulate your birthdate. Had I not caught the problem and gone outside the software to find a fix, it would have cost me several hundred dollars. The solution is ridiculous. The info on the TT site is pathetic and the "ask me question" feature is virtually worthless.
Date published: 2021-03-13
Rated 4 out of 5 by from Filed for Free You can't really beat a free filing service that saves all your info from past years.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is Amazing! Super easy and had mo problem being able to maneuver through the program.
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Alright Turbotax is okay, but they always want you to upgrade even if it shouldn't pertain to you. For example, if I pay $150 for a package, I may only save $50 on deductions. Then if I keep clicking no, I can find a work around and not pay. Also, when I called to ask a question how to get a form - I was put on hold for 20ish minutes as the employee was asking his coworkers how to do something. I was able to find the answer myself faster by clicking around. Overall - it is good for convenience, however not as great as advertised.
Date published: 2021-03-13
Rated 5 out of 5 by from Great tool Easy to use, have used this program for years. Like the fact that I can use exempt income easily.
Date published: 2021-03-13
Rated 5 out of 5 by from What a wonder service that Turbo Tax offers! Turbo Tax offers a wonderful free produce and offers the services that you need if you require assistance.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6463
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is simple and effective. TurboTax is simple and effective. Just be sure to triple check all of your work. TurboTax is a platform and you are responsible for all data entry.
Date published: 2021-03-13
Rated 4 out of 5 by from Updates are very educating. I like the extra steps added to ensure you understand what you're doing.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes it so easy and painless to do taxes each year.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is awesome Very fast and easy to follow instructions made filing my taxes much less of a burden
Date published: 2021-03-13
Rated 3 out of 5 by from Has its problems Can't handle non RMD direct charitable distributions unless you manipulate your birthdate. Had I not caught the problem and gone outside the software to find a fix, it would have cost me several hundred dollars. The solution is ridiculous. The info on the TT site is pathetic and the "ask me question" feature is virtually worthless.
Date published: 2021-03-13
Rated 4 out of 5 by from Filed for Free You can't really beat a free filing service that saves all your info from past years.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is Amazing! Super easy and had mo problem being able to maneuver through the program.
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Alright Turbotax is okay, but they always want you to upgrade even if it shouldn't pertain to you. For example, if I pay $150 for a package, I may only save $50 on deductions. Then if I keep clicking no, I can find a work around and not pay. Also, when I called to ask a question how to get a form - I was put on hold for 20ish minutes as the employee was asking his coworkers how to do something. I was able to find the answer myself faster by clicking around. Overall - it is good for convenience, however not as great as advertised.
Date published: 2021-03-13
Rated 5 out of 5 by from Great tool Easy to use, have used this program for years. Like the fact that I can use exempt income easily.
Date published: 2021-03-13
Rated 5 out of 5 by from What a wonder service that Turbo Tax offers! Turbo Tax offers a wonderful free produce and offers the services that you need if you require assistance.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6463