TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Challenging but worth it Love turbo tax, ive been using them for four years. The process of doing taxes by yourself is lengthy and some things aren't always explained very well. Thankfully they have a 24/7 help center with real people. the woman i worked with while doing taxes with was so sweet and patient with the fact i am new to taxes and don't know much, she did as much as possible to help me understand how to handle things.
Date published: 2022-02-27
Rated 5 out of 5 by from Live Phone Call and Screen Share Made it Super Fas Kwame helped me very quickly and answered all my questions. He was very friendly, patient, humorous please give him a raise.
Date published: 2022-02-27
Rated 5 out of 5 by from NICE and EASY! Saves me a lot of time from going to another people and risking to loose money as it happened to me before. As my data is on record it saves so much time! THANK YOU!!! IT IS LIKE MAGIC! lol
Date published: 2022-02-27
Rated 3 out of 5 by from Wont save reviewed info I had a very hard time filing this year. It kept sending me to review different things and I would review them and check yes or no, and it would just take me back to the screen and ask me to review it again. Never had this problem before and couldn't talk to anyone without pay $114 to do so.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax the Greatest I was able to fill out my tax forms as they appeared on the screen. If i had a question the system would answer them. When I completed the tax forms, I was able to talk to a tax person, who was able to walk me through the forms and answer all of my questions i was still concerned about. then she double checked some other items that we discussed. She took all the time that i needed to finish my taxes. She was very informative and friendly.
Date published: 2022-02-27
Rated 5 out of 5 by from So good loved my experience with turbo tax. Very easy to use
Date published: 2022-02-27
Rated 5 out of 5 by from I love TurboTax!! Great! Ive been using this mobile app over 5 years now and it absolutely love it!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax makes the Difficult Easy I had to call in for Live-Support and was very fortunate to speak with Eugenia. She went above and beyond to help me and stayed with me through the filing stage. Most Excellent service.
Date published: 2022-02-27
Rated 5 out of 5 by from User Friendly! I liked the plain language and simplified screens, and the call-in help line rep was extremely friendly and helpful!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is Awesome! Thanks to my Momma Freda Rigsby for introducing me to Turbo Tax, I am now a continuing consumer.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6460
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Challenging but worth it Love turbo tax, ive been using them for four years. The process of doing taxes by yourself is lengthy and some things aren't always explained very well. Thankfully they have a 24/7 help center with real people. the woman i worked with while doing taxes with was so sweet and patient with the fact i am new to taxes and don't know much, she did as much as possible to help me understand how to handle things.
Date published: 2022-02-27
Rated 5 out of 5 by from Live Phone Call and Screen Share Made it Super Fas Kwame helped me very quickly and answered all my questions. He was very friendly, patient, humorous please give him a raise.
Date published: 2022-02-27
Rated 5 out of 5 by from NICE and EASY! Saves me a lot of time from going to another people and risking to loose money as it happened to me before. As my data is on record it saves so much time! THANK YOU!!! IT IS LIKE MAGIC! lol
Date published: 2022-02-27
Rated 3 out of 5 by from Wont save reviewed info I had a very hard time filing this year. It kept sending me to review different things and I would review them and check yes or no, and it would just take me back to the screen and ask me to review it again. Never had this problem before and couldn't talk to anyone without pay $114 to do so.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax the Greatest I was able to fill out my tax forms as they appeared on the screen. If i had a question the system would answer them. When I completed the tax forms, I was able to talk to a tax person, who was able to walk me through the forms and answer all of my questions i was still concerned about. then she double checked some other items that we discussed. She took all the time that i needed to finish my taxes. She was very informative and friendly.
Date published: 2022-02-27
Rated 5 out of 5 by from So good loved my experience with turbo tax. Very easy to use
Date published: 2022-02-27
Rated 5 out of 5 by from I love TurboTax!! Great! Ive been using this mobile app over 5 years now and it absolutely love it!
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax makes the Difficult Easy I had to call in for Live-Support and was very fortunate to speak with Eugenia. She went above and beyond to help me and stayed with me through the filing stage. Most Excellent service.
Date published: 2022-02-27
Rated 5 out of 5 by from User Friendly! I liked the plain language and simplified screens, and the call-in help line rep was extremely friendly and helpful!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is Awesome! Thanks to my Momma Freda Rigsby for introducing me to Turbo Tax, I am now a continuing consumer.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6460