TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from CHALLENGE This was an ordeal. Filing joint when being residents of different states and no income from either resident state. With multiple expert over the phone sessions of up to four hours and help from Turbo Tax Supervisors, it looks like the Turbo Tax Experts finally conquered all the state tax hurdles. Thank you. If it all flies, you will get five stars for the personal assistance.
Date published: 2022-04-12
Rated 3 out of 5 by from Charge too much It was very easy to use but I had to upgrade in order to receive my refund and it charged more than an accountant did last year
Date published: 2022-04-12
Rated 5 out of 5 by from Fabulous Turbo Tax is the best program to do taxes for a small business, S Corp and personal taxes
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo is easy to use and timely help! Was able to get both chat and live help, and a CPA review on some items!
Date published: 2022-04-12
Rated 3 out of 5 by from Endless loops - very frustrating Trying to file NJ state and end up in endless loops on block lot input and then the payment required a filing number that never showed, just trying to print the state and that sends me in a endless loop.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very easy to use I've used Turbo Tax for more than 20 years and it has performed very well for my tax needs.
Date published: 2022-04-12
Rated 2 out of 5 by from This year was horrible Did not. Several attempts were failures. Could never contact an agent
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Is Great I have been using Turbo Tax for years and will continue use it for tax preparation. I have been satisfied to the point of not trying any other software.
Date published: 2022-04-12
Rated 5 out of 5 by from Have used it for over 15 years. No problems. Never have had a problem in the over 15 years I have been using it.
Date published: 2022-04-12
Rated 5 out of 5 by from Thank God for turbo tax Easy safe and fast and I got a great return! Anyone can do it?
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from CHALLENGE This was an ordeal. Filing joint when being residents of different states and no income from either resident state. With multiple expert over the phone sessions of up to four hours and help from Turbo Tax Supervisors, it looks like the Turbo Tax Experts finally conquered all the state tax hurdles. Thank you. If it all flies, you will get five stars for the personal assistance.
Date published: 2022-04-12
Rated 3 out of 5 by from Charge too much It was very easy to use but I had to upgrade in order to receive my refund and it charged more than an accountant did last year
Date published: 2022-04-12
Rated 5 out of 5 by from Fabulous Turbo Tax is the best program to do taxes for a small business, S Corp and personal taxes
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo is easy to use and timely help! Was able to get both chat and live help, and a CPA review on some items!
Date published: 2022-04-12
Rated 3 out of 5 by from Endless loops - very frustrating Trying to file NJ state and end up in endless loops on block lot input and then the payment required a filing number that never showed, just trying to print the state and that sends me in a endless loop.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is very easy to use I've used Turbo Tax for more than 20 years and it has performed very well for my tax needs.
Date published: 2022-04-12
Rated 2 out of 5 by from This year was horrible Did not. Several attempts were failures. Could never contact an agent
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax Is Great I have been using Turbo Tax for years and will continue use it for tax preparation. I have been satisfied to the point of not trying any other software.
Date published: 2022-04-12
Rated 5 out of 5 by from Have used it for over 15 years. No problems. Never have had a problem in the over 15 years I have been using it.
Date published: 2022-04-12
Rated 5 out of 5 by from Thank God for turbo tax Easy safe and fast and I got a great return! Anyone can do it?
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 6458