TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Bull Nuc from
CHALLENGE
This was an ordeal. Filing joint when being residents of different states and no income from either resident state. With multiple expert over the phone sessions of up to four hours and help from Turbo Tax Supervisors, it looks like the Turbo Tax Experts finally conquered all the state tax hurdles. Thank you. If it all flies, you will get five stars for the personal assistance.
Date published: 2022-04-12
Rated 3 out of 5 by
Doc Marten from
Charge too much
It was very easy to use but I had to upgrade in order to receive my refund and it charged more than an accountant did last year
Date published: 2022-04-12
Rated 5 out of 5 by
RickiT22 from
Fabulous
Turbo Tax is the best program to do taxes for a small business, S Corp and personal taxes
Date published: 2022-04-12
Rated 5 out of 5 by
chris5cents from
Turbo is easy to use and timely help!
Was able to get both chat and live help, and a CPA review on some items!
Date published: 2022-04-12
Rated 3 out of 5 by
WantthisDONE from
Endless loops - very frustrating
Trying to file NJ state and end up in endless loops on block lot input and then the payment required a filing number that never showed, just trying to print the state and that sends me in a endless loop.
Date published: 2022-04-12
Rated 5 out of 5 by
Nelbird from
Turbo Tax is very easy to use
I've used Turbo Tax for more than 20 years and it has performed very well for my tax needs.
Date published: 2022-04-12
Rated 2 out of 5 by
Unable to contact an agen from
This year was horrible
Did not. Several attempts were failures. Could never contact an agent
Date published: 2022-04-12
Rated 5 out of 5 by
Roger2507 from
Turbo Tax Is Great
I have been using Turbo Tax for years and will continue use it for tax preparation. I have been satisfied to the point of not trying any other software.
Date published: 2022-04-12
Rated 5 out of 5 by
MSGOkes from
Have used it for over 15 years. No problems.
Never have had a problem in the over 15 years I have been using it.
Date published: 2022-04-12
Rated 5 out of 5 by
Pixie20 from
Thank God for turbo tax
Easy safe and fast and I got a great return! Anyone can do it?
All TurboTax® Offerings Reviews - Page 6458
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bull Nuc from
CHALLENGE
This was an ordeal. Filing joint when being residents of different states and no income from either resident state. With multiple expert over the phone sessions of up to four hours and help from Turbo Tax Supervisors, it looks like the Turbo Tax Experts finally conquered all the state tax hurdles. Thank you. If it all flies, you will get five stars for the personal assistance.
Date published: 2022-04-12
Rated 3 out of 5 by
Doc Marten from
Charge too much
It was very easy to use but I had to upgrade in order to receive my refund and it charged more than an accountant did last year
Date published: 2022-04-12
Rated 5 out of 5 by
RickiT22 from
Fabulous
Turbo Tax is the best program to do taxes for a small business, S Corp and personal taxes
Date published: 2022-04-12
Rated 5 out of 5 by
chris5cents from
Turbo is easy to use and timely help!
Was able to get both chat and live help, and a CPA review on some items!
Date published: 2022-04-12
Rated 3 out of 5 by
WantthisDONE from
Endless loops - very frustrating
Trying to file NJ state and end up in endless loops on block lot input and then the payment required a filing number that never showed, just trying to print the state and that sends me in a endless loop.
Date published: 2022-04-12
Rated 5 out of 5 by
Nelbird from
Turbo Tax is very easy to use
I've used Turbo Tax for more than 20 years and it has performed very well for my tax needs.
Date published: 2022-04-12
Rated 2 out of 5 by
Unable to contact an agen from
This year was horrible
Did not. Several attempts were failures. Could never contact an agent
Date published: 2022-04-12
Rated 5 out of 5 by
Roger2507 from
Turbo Tax Is Great
I have been using Turbo Tax for years and will continue use it for tax preparation. I have been satisfied to the point of not trying any other software.
Date published: 2022-04-12
Rated 5 out of 5 by
MSGOkes from
Have used it for over 15 years. No problems.
Never have had a problem in the over 15 years I have been using it.
Date published: 2022-04-12
Rated 5 out of 5 by
Pixie20 from
Thank God for turbo tax
Easy safe and fast and I got a great return! Anyone can do it?
All TurboTax® Offerings Reviews - Page 6458
Date published: 2022-04-12