TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Awesome Tax Tool Very easy to follow; fool proof. Would recommend to the most inexperienced taxpayer.
Date published: 2022-02-27
Rated 3 out of 5 by from I didn't like this. I hated working with Turbo tax, it kept most of the things obscured. For e.g. I didn't have an idea how much I paid in taxes. It was also difficult to go back -- I didn't enter the IRS pin the first time and it never gave me the opportunity to revisit it again. It feels like the system was designed by someone without proper experience in user interface design. I got expert help for two situations, it seems that I got a rookie the first time because she took forever to answer questions -- googling it?
Date published: 2022-02-27
Rated 5 out of 5 by from Quick and Easy Everything was fast and helpful! Better than expected!
Date published: 2022-02-27
Rated 5 out of 5 by from Good It was quick and easy to use and they got be a good refund
Date published: 2022-02-27
Rated 5 out of 5 by from I love Turbo Tax! It's so user friendly and such a fast and painless way to file taxes. So grateful to be able to file for free. Thank you Turbo Tax!
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service Always a great experience!!! Thanks TurboTax. So easy to use.
Date published: 2022-02-27
Rated 4 out of 5 by from So nice to have the help when ya need it Everything was simple and easy to use.I opted for the professional to review and file my taxes and I’m glad I did as it was a crazy year last year(2021) Only issue I had was I got matched with a rep but she wasn’t responding for a week. Didn’t get any notifications on what was going on but Randomly got a new Tax expert and she instantly got my taxes taken care of so I’m happy
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great Everytime I need assistance TurboTax go above and beyond to assist me.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is Awesomeeeeeeeeeeee!!!!!!!!!! The last expert that helped me was above and beyond!!!! Absolutely fabulous experience!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turo Tax is absolutly awesome I thought I was in trouble and was going to owe the Federal goverment money, but thanks to the learn more hits and the checks TurboTax done on my return turned my frown into a great big smile. Thanks TurboTax
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6454
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Tax Tool Very easy to follow; fool proof. Would recommend to the most inexperienced taxpayer.
Date published: 2022-02-27
Rated 3 out of 5 by from I didn't like this. I hated working with Turbo tax, it kept most of the things obscured. For e.g. I didn't have an idea how much I paid in taxes. It was also difficult to go back -- I didn't enter the IRS pin the first time and it never gave me the opportunity to revisit it again. It feels like the system was designed by someone without proper experience in user interface design. I got expert help for two situations, it seems that I got a rookie the first time because she took forever to answer questions -- googling it?
Date published: 2022-02-27
Rated 5 out of 5 by from Quick and Easy Everything was fast and helpful! Better than expected!
Date published: 2022-02-27
Rated 5 out of 5 by from Good It was quick and easy to use and they got be a good refund
Date published: 2022-02-27
Rated 5 out of 5 by from I love Turbo Tax! It's so user friendly and such a fast and painless way to file taxes. So grateful to be able to file for free. Thank you Turbo Tax!
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service Always a great experience!!! Thanks TurboTax. So easy to use.
Date published: 2022-02-27
Rated 4 out of 5 by from So nice to have the help when ya need it Everything was simple and easy to use.I opted for the professional to review and file my taxes and I’m glad I did as it was a crazy year last year(2021) Only issue I had was I got matched with a rep but she wasn’t responding for a week. Didn’t get any notifications on what was going on but Randomly got a new Tax expert and she instantly got my taxes taken care of so I’m happy
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is great Everytime I need assistance TurboTax go above and beyond to assist me.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax is Awesomeeeeeeeeeeee!!!!!!!!!! The last expert that helped me was above and beyond!!!! Absolutely fabulous experience!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turo Tax is absolutly awesome I thought I was in trouble and was going to owe the Federal goverment money, but thanks to the learn more hits and the checks TurboTax done on my return turned my frown into a great big smile. Thanks TurboTax
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6454