TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Walt 69 from
TURBO TAX WORKS
Easy to use and help features are good. It is difficult to figure out where you made a mistake when that happens.
Date published: 2022-02-27
Rated 4 out of 5 by
bjs36 from
TurboTax
It's easy to use for most of it. They could be a little bit clearer and store ALL of your tax info from previous years.
Date published: 2022-02-27
Rated 2 out of 5 by
AGTXD from
Thanks for the help, but website was misleading
I decided to file my taxes online this year after seeing ads from TurboTax claiming I could file online for free. However, after filling out my tax information, I was then prompted to purchase TurboTax Live Deluxe before I could file my taxes. There was apparently no other way I could file my taxes on the website, so I made the purchase thinking it would be refunded. Turns out it wasn't, and I ended up paying >$100 more than what I would have for an ordinary edition of TurboTax. I've used TurboTax every year and I am happy with it, but this ordeal has really rubbed me the wrong way and I hope it can be sorted out, as I requested a refund almost immediately. Not sure if I was misled or misinformed, but despite being advertised as free, I've ended up paying more than what I normally do to file my taxes this year.
Date published: 2022-02-27
Rated 2 out of 5 by
megmattnussbaum from
It's okay.
TurboTax is easy and I appreciate that, but it's cheaper for me to use someone locally. I wanted to do the free addition, but have an HSA. Okay, no biggie. I'll pay $39. But they charge that for both the state and federal, not just one. Disappointed.
Date published: 2022-02-27
Rated 4 out of 5 by
Dontea23 from
Turbo tax is awesome
The best thing ever would use all the time recommended to everyone.
Date published: 2022-02-27
Rated 4 out of 5 by
nessa76 from
easy and simple
easy way to do taxes on your own if you need help the3y help .
Date published: 2022-02-27
Rated 5 out of 5 by
Prezident from
Nice!
Thank you, I am really happy with the way it was helping complete my income taxes.
Date published: 2022-02-27
Rated 5 out of 5 by
COOLSLOTMAMA from
FAST, EASY AND SIMPLE
Followed the easy instructions and individual pages calling for numbers and documentation. Spoke to Cynthia who on a Saturday night assisted me with resolving two important issues satisfactorily.
Date published: 2022-02-27
Rated 5 out of 5 by
Robstacey from
turbo tax is awesome
i love how easy it is to use this site i recomend it to everyone
Date published: 2022-02-27
Rated 5 out of 5 by
SmithG from
Turbo Tax
Turbo Tax makes the entire process smooth, would recommend!
All TurboTax® Offerings Reviews - Page 6449
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Walt 69 from
TURBO TAX WORKS
Easy to use and help features are good. It is difficult to figure out where you made a mistake when that happens.
Date published: 2022-02-27
Rated 4 out of 5 by
bjs36 from
TurboTax
It's easy to use for most of it. They could be a little bit clearer and store ALL of your tax info from previous years.
Date published: 2022-02-27
Rated 2 out of 5 by
AGTXD from
Thanks for the help, but website was misleading
I decided to file my taxes online this year after seeing ads from TurboTax claiming I could file online for free. However, after filling out my tax information, I was then prompted to purchase TurboTax Live Deluxe before I could file my taxes. There was apparently no other way I could file my taxes on the website, so I made the purchase thinking it would be refunded. Turns out it wasn't, and I ended up paying >$100 more than what I would have for an ordinary edition of TurboTax. I've used TurboTax every year and I am happy with it, but this ordeal has really rubbed me the wrong way and I hope it can be sorted out, as I requested a refund almost immediately. Not sure if I was misled or misinformed, but despite being advertised as free, I've ended up paying more than what I normally do to file my taxes this year.
Date published: 2022-02-27
Rated 2 out of 5 by
megmattnussbaum from
It's okay.
TurboTax is easy and I appreciate that, but it's cheaper for me to use someone locally. I wanted to do the free addition, but have an HSA. Okay, no biggie. I'll pay $39. But they charge that for both the state and federal, not just one. Disappointed.
Date published: 2022-02-27
Rated 4 out of 5 by
Dontea23 from
Turbo tax is awesome
The best thing ever would use all the time recommended to everyone.
Date published: 2022-02-27
Rated 4 out of 5 by
nessa76 from
easy and simple
easy way to do taxes on your own if you need help the3y help .
Date published: 2022-02-27
Rated 5 out of 5 by
Prezident from
Nice!
Thank you, I am really happy with the way it was helping complete my income taxes.
Date published: 2022-02-27
Rated 5 out of 5 by
COOLSLOTMAMA from
FAST, EASY AND SIMPLE
Followed the easy instructions and individual pages calling for numbers and documentation. Spoke to Cynthia who on a Saturday night assisted me with resolving two important issues satisfactorily.
Date published: 2022-02-27
Rated 5 out of 5 by
Robstacey from
turbo tax is awesome
i love how easy it is to use this site i recomend it to everyone
Date published: 2022-02-27
Rated 5 out of 5 by
SmithG from
Turbo Tax
Turbo Tax makes the entire process smooth, would recommend!
All TurboTax® Offerings Reviews - Page 6449
Date published: 2022-02-27