TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is easy and a great value Very east to file my Federal and State Taxes with Turbo Tax for the 6th year. I also needed to talk with an expert. Travis gave me a call and was such a nice person, helpful, Knowledgable and also just a nice easy person to chat with! k
Date published: 2022-02-28
Rated 5 out of 5 by from turbotax is awesome tax experts were incredibly helpful, the assistants were not so helpful but I was able to get an expert after waiting for 45 minutes
Date published: 2022-02-28
Rated 4 out of 5 by from Love TurboTax Every year I worry and put off my filing my taxes for a while, to inevitably end up getting on TurboTax for 30 minutes, letting them do all the work for me, and realizing it's zero hassle at all. Thanks guys for keeping it organized and together for me!
Date published: 2022-02-28
Rated 5 out of 5 by from 7th year celebration I just wanted to take a minute to say how much I love filing with Turbo tax. This is my 7th year with you guys and it seems to get easier every year. I love the import option, which saves me transcribing time and effort. I can't always remember everything I did during the year though despite my best efforts to keep reciepts etc. So many other things are on my mind that I was wondering if there's a way to keep things like donation receipts into a file on my turbo tax account as I go through the year. Even keeping things in a physical folder, things always manage to get moved around. Great job and thanks!
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax is very helpful Very Helpful, but spams emails often. Additional taxbreaks require service fees (deluxe edition). I apprecite the discount, but I do wish it was a bit cheaper.
Date published: 2022-02-28
Rated 5 out of 5 by from I loved Turbo Tax Turbo Tax was very helpful and I felt like I was getting what I earned back.
Date published: 2022-02-28
Rated 5 out of 5 by from WAS VERY HELPFUL GREAT VERY NICE HELPED ME OUT DID NOT TAKE TO LONG
Date published: 2022-02-28
Rated 5 out of 5 by from The easiest experience I've ever had Every single thing about this process was easy. I appreciated the ability to pull forms from employers and other banks, including Coinbase. Worth the money for the pure convenience. 10/10 recommend.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Always helpful when I’m filing my taxes. Thanks for everything
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rep is Awesome! The Turbo Tax Rep that helped me with sharing my screen on my computer was of great help. I was on the phone with her over an hour. She was polite and professional.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and a great value Very east to file my Federal and State Taxes with Turbo Tax for the 6th year. I also needed to talk with an expert. Travis gave me a call and was such a nice person, helpful, Knowledgable and also just a nice easy person to chat with! k
Date published: 2022-02-28
Rated 5 out of 5 by from turbotax is awesome tax experts were incredibly helpful, the assistants were not so helpful but I was able to get an expert after waiting for 45 minutes
Date published: 2022-02-28
Rated 4 out of 5 by from Love TurboTax Every year I worry and put off my filing my taxes for a while, to inevitably end up getting on TurboTax for 30 minutes, letting them do all the work for me, and realizing it's zero hassle at all. Thanks guys for keeping it organized and together for me!
Date published: 2022-02-28
Rated 5 out of 5 by from 7th year celebration I just wanted to take a minute to say how much I love filing with Turbo tax. This is my 7th year with you guys and it seems to get easier every year. I love the import option, which saves me transcribing time and effort. I can't always remember everything I did during the year though despite my best efforts to keep reciepts etc. So many other things are on my mind that I was wondering if there's a way to keep things like donation receipts into a file on my turbo tax account as I go through the year. Even keeping things in a physical folder, things always manage to get moved around. Great job and thanks!
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax is very helpful Very Helpful, but spams emails often. Additional taxbreaks require service fees (deluxe edition). I apprecite the discount, but I do wish it was a bit cheaper.
Date published: 2022-02-28
Rated 5 out of 5 by from I loved Turbo Tax Turbo Tax was very helpful and I felt like I was getting what I earned back.
Date published: 2022-02-28
Rated 5 out of 5 by from WAS VERY HELPFUL GREAT VERY NICE HELPED ME OUT DID NOT TAKE TO LONG
Date published: 2022-02-28
Rated 5 out of 5 by from The easiest experience I've ever had Every single thing about this process was easy. I appreciated the ability to pull forms from employers and other banks, including Coinbase. Worth the money for the pure convenience. 10/10 recommend.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome Always helpful when I’m filing my taxes. Thanks for everything
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rep is Awesome! The Turbo Tax Rep that helped me with sharing my screen on my computer was of great help. I was on the phone with her over an hour. She was polite and professional.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6449