TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from always used turbotax and had great success its great software and easy to use. just go slow and answer all the questions
Date published: 2022-02-27
Rated 5 out of 5 by from Nice! This was the first year that I filed my taxes by myself and this site made it super easy and less stressful.
Date published: 2022-02-27
Rated 2 out of 5 by from Glitch in the system regarding Affordable Care Act Usually I love TurboTax, but this year it was incredibly frustrating. The IRS has a new auto kickback if it thinks you have insurance under the Affordable Care Act, ACA, but you didn't submit the relevant form (1095 or 8962). In other tax filing systems, there's a place where you can leave an explanation for not having this form, but TurboTax doesn't have one. You just have the form or it tells you to ignore it, and then your returns get kicked back 3 times in a row. Even worse, TurboTax has a weird thing happening where even if you answer "no" to having insurance under the ACA, it switches itself to "yes." The "experts" say it's not a glitch, and that there's an already started form you need to delete. Well I did that, and it still didn't work. Finally resorted to using a work around. HOPING it goes through, 4th time around. Search around in the help forums--I'm not the only one having this issue. Hope they get it fixed for next year!
Date published: 2022-02-27
Rated 5 out of 5 by from Great experience! Easy enough an kid can do it. User friendly platform.
Date published: 2022-02-27
Rated 2 out of 5 by from Unfair How are you charging me $200 when i am literally doing my taxes myself!?
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use plus it was free! It was easy to use for my first return. It was free of charge as well
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Fast & Easy Fast & easy. Would recommend, especially for young people like me who don't have alot of tax issues.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Tax Tool User friendly and very helpful. Really easy and organized.
Date published: 2022-02-27
Rated 4 out of 5 by from Nice updates Turbotax is very expensive but it is user friendly and the tax experts are friendly and knowledgeable. The system calls you back almost immediately which helps if you're stuck on a question.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is legit and it was very easy to file it was easy for me to file my taxes. i was happy with my turbo tax advisor and he really helped me
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6446
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from always used turbotax and had great success its great software and easy to use. just go slow and answer all the questions
Date published: 2022-02-27
Rated 5 out of 5 by from Nice! This was the first year that I filed my taxes by myself and this site made it super easy and less stressful.
Date published: 2022-02-27
Rated 2 out of 5 by from Glitch in the system regarding Affordable Care Act Usually I love TurboTax, but this year it was incredibly frustrating. The IRS has a new auto kickback if it thinks you have insurance under the Affordable Care Act, ACA, but you didn't submit the relevant form (1095 or 8962). In other tax filing systems, there's a place where you can leave an explanation for not having this form, but TurboTax doesn't have one. You just have the form or it tells you to ignore it, and then your returns get kicked back 3 times in a row. Even worse, TurboTax has a weird thing happening where even if you answer "no" to having insurance under the ACA, it switches itself to "yes." The "experts" say it's not a glitch, and that there's an already started form you need to delete. Well I did that, and it still didn't work. Finally resorted to using a work around. HOPING it goes through, 4th time around. Search around in the help forums--I'm not the only one having this issue. Hope they get it fixed for next year!
Date published: 2022-02-27
Rated 5 out of 5 by from Great experience! Easy enough an kid can do it. User friendly platform.
Date published: 2022-02-27
Rated 2 out of 5 by from Unfair How are you charging me $200 when i am literally doing my taxes myself!?
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use plus it was free! It was easy to use for my first return. It was free of charge as well
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Fast & Easy Fast & easy. Would recommend, especially for young people like me who don't have alot of tax issues.
Date published: 2022-02-27
Rated 5 out of 5 by from Excellent Tax Tool User friendly and very helpful. Really easy and organized.
Date published: 2022-02-27
Rated 4 out of 5 by from Nice updates Turbotax is very expensive but it is user friendly and the tax experts are friendly and knowledgeable. The system calls you back almost immediately which helps if you're stuck on a question.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is legit and it was very easy to file it was easy for me to file my taxes. i was happy with my turbo tax advisor and he really helped me
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6446