TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 5 years and never disappointed! The tax professionals I spoke with were easy to understand and follow
Date published: 2023-03-18
Rated 5 out of 5 by from EASY TO FILE MILITARY FRIENDLY.FREE FOR MILITARY. ACCURATE & EASY UNDERSTANDING. NO other offers Military free file except HR BLOCK. But Turbo tax is easier than HR block to file.
Date published: 2023-03-18
Rated 4 out of 5 by from good but slower and more expensive then used to be It's still a great product and easy to use! It does make me want explore other options in the future, as it is much more expensive then I remember it being.
Date published: 2023-03-18
Rated 1 out of 5 by from TurboTax Sucks! Never make any money because I always owe with the ridiculously high rates this service charges. I make money back from federal and state but then owe upwards of $200+ from the service itself. You guys suck!
Date published: 2023-03-18
Rated 5 out of 5 by from wonderful courteous and prompt service, great response time when needing answers
Date published: 2023-03-18
Rated 1 out of 5 by from Had some trouble I've used TurboTax for many years, but this year I was unable to initiate the program after installing it via CD because my computer needed an upgrade which I couldn't accomplish. I tried contacting TT to see if I could get a break on the online price which would accommodate the amount I had already spent for the CD. Could find no possible human to help. Will find another filing service next year
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax makes my life easier!!! TurboTax makes taxes so much easier!! Thank you!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest way to do my income taxes! I have been using Turbo Tax for over 15 years and have been very impressed by how fast and easy it is to handle this yearly task. I use a large manila envelope each year to hold all of my income statements and tax deductible receipts. It usually takes me less than two hours to enter this information into Turbo Tax and e-file my returns to direct deposit or withdrawal funds from my checking account. Very easy!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Easy and the agent is polite. Free and accessible.
Date published: 2023-03-18
Rated 1 out of 5 by from Turbo Tax caused me $269 in penalties The first year Turbo Tax set me up with automatic payments for estimated taxes. This past year I found out they were never made.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6434
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 5 years and never disappointed! The tax professionals I spoke with were easy to understand and follow
Date published: 2023-03-18
Rated 5 out of 5 by from EASY TO FILE MILITARY FRIENDLY.FREE FOR MILITARY. ACCURATE & EASY UNDERSTANDING. NO other offers Military free file except HR BLOCK. But Turbo tax is easier than HR block to file.
Date published: 2023-03-18
Rated 4 out of 5 by from good but slower and more expensive then used to be It's still a great product and easy to use! It does make me want explore other options in the future, as it is much more expensive then I remember it being.
Date published: 2023-03-18
Rated 1 out of 5 by from TurboTax Sucks! Never make any money because I always owe with the ridiculously high rates this service charges. I make money back from federal and state but then owe upwards of $200+ from the service itself. You guys suck!
Date published: 2023-03-18
Rated 5 out of 5 by from wonderful courteous and prompt service, great response time when needing answers
Date published: 2023-03-18
Rated 1 out of 5 by from Had some trouble I've used TurboTax for many years, but this year I was unable to initiate the program after installing it via CD because my computer needed an upgrade which I couldn't accomplish. I tried contacting TT to see if I could get a break on the online price which would accommodate the amount I had already spent for the CD. Could find no possible human to help. Will find another filing service next year
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax makes my life easier!!! TurboTax makes taxes so much easier!! Thank you!!!
Date published: 2023-03-18
Rated 5 out of 5 by from Easiest way to do my income taxes! I have been using Turbo Tax for over 15 years and have been very impressed by how fast and easy it is to handle this yearly task. I use a large manila envelope each year to hold all of my income statements and tax deductible receipts. It usually takes me less than two hours to enter this information into Turbo Tax and e-file my returns to direct deposit or withdrawal funds from my checking account. Very easy!
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome Easy and the agent is polite. Free and accessible.
Date published: 2023-03-18
Rated 1 out of 5 by from Turbo Tax caused me $269 in penalties The first year Turbo Tax set me up with automatic payments for estimated taxes. This past year I found out they were never made.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6434