TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes everything simple! Just look at my forms and enter information. That simple.
Date published: 2021-02-27
Rated 5 out of 5 by from Help was there when I needed it!!! I had a great experience and education with Latarsha, Yasmine and most importantly John (CPA) who helped me through the complicated state (Minnesota) return.
Date published: 2021-02-27
Rated 5 out of 5 by from Love It Here!!! I enjoyed the ive tax person he was nice and helpful
Date published: 2021-02-27
Rated 5 out of 5 by from The best of the best I like the fact that if you receive K-1 and other forms this TurboTax Premier walks you thru it correctly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax for everyone This is the best way for me to do my taxes. Turbotax is clear and concise and so easy to follow. Very satisfied.
Date published: 2021-02-27
Rated 4 out of 5 by from Relatively painless process, search could be bette Using TurboTax was relatively quick and easy! The search feature could be a bit better, and it would be nice if they had a chatbot that could summarize the issue before you have to speak with a specialist as I do think it would save quite a bit of time. I found the capital gains section to be a bit frustrating – the TurboTax section tries to take boxes from the form, but it's nearly impossible to tell which section it's referring to (which is very unhelpful when trying to adjust the capital gains). Overall I think it's a relatively fast pace service, and I'm glad I was able to get my taxes done within a week's time.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy I did it by myself. It was easy! I look forward to next years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Is Awesome I Have A Very Good Time With TurboTax They Are Awesome
Date published: 2021-02-27
Rated 3 out of 5 by from forms misleading found estimated payment form misleading and confusing
Date published: 2021-02-27
Rated 4 out of 5 by from first full retire return It helped that I had done prior years on TurboTax, but hard to get rid of past forms that didn't apply this year. (eg no longer W2) I wasn't sure I got credit for the non-monetary donations, but it might not have mattered.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 644
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes everything simple! Just look at my forms and enter information. That simple.
Date published: 2021-02-27
Rated 5 out of 5 by from Help was there when I needed it!!! I had a great experience and education with Latarsha, Yasmine and most importantly John (CPA) who helped me through the complicated state (Minnesota) return.
Date published: 2021-02-27
Rated 5 out of 5 by from Love It Here!!! I enjoyed the ive tax person he was nice and helpful
Date published: 2021-02-27
Rated 5 out of 5 by from The best of the best I like the fact that if you receive K-1 and other forms this TurboTax Premier walks you thru it correctly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax for everyone This is the best way for me to do my taxes. Turbotax is clear and concise and so easy to follow. Very satisfied.
Date published: 2021-02-27
Rated 4 out of 5 by from Relatively painless process, search could be bette Using TurboTax was relatively quick and easy! The search feature could be a bit better, and it would be nice if they had a chatbot that could summarize the issue before you have to speak with a specialist as I do think it would save quite a bit of time. I found the capital gains section to be a bit frustrating – the TurboTax section tries to take boxes from the form, but it's nearly impossible to tell which section it's referring to (which is very unhelpful when trying to adjust the capital gains). Overall I think it's a relatively fast pace service, and I'm glad I was able to get my taxes done within a week's time.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Easy I did it by myself. It was easy! I look forward to next years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Is Awesome I Have A Very Good Time With TurboTax They Are Awesome
Date published: 2021-02-27
Rated 3 out of 5 by from forms misleading found estimated payment form misleading and confusing
Date published: 2021-02-27
Rated 4 out of 5 by from first full retire return It helped that I had done prior years on TurboTax, but hard to get rid of past forms that didn't apply this year. (eg no longer W2) I wasn't sure I got credit for the non-monetary donations, but it might not have mattered.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 644