TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Easy & simple. If you are ever unsure you can search, ask questions on chat.I have used turbotax for a few years now
Date published: 2022-02-27
Rated 4 out of 5 by from Solid with some issues I've used Turbotax forever because of inertia but also because of the helpful user interface, comprehensive guidance, the way you can get extra information without leaving a page, saving progress, and automatically importing key data. What strikes me is that it keeps getting more expensive. I'm paying almost double what I was paying four years ago for the same service. If the increases continue, I may as well go through an accountant. If the price is so expensive because Intuit is getting its money from me rather than third parties buying my data from them, then explain that. It's also extremely irritating that it takes you through an hour long process of entering potential itemized deductions only to tell you to take the standard deduction. Just ask upfront the rough total of charitable donations, healthcare expenses, and other qualifying expenses and then recommend skipping that process entirely. The same kind of thing happened when I was listing healthcare expenses. It broke out doctor's expenses, hospital expenses, and long-term care expenses separately, but I didn't know that in advance, so I ended up having to enter everything twice. It also didn't explain that W2 box 12 code W includes not just contributions an employer makes to an HSA but also contributions I made through withdrawal from my paycheck so I was confused for quite awhile about how to enter that as well.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing Easy to use, teaches you as you go aswell, highly recommended.
Date published: 2022-02-27
Rated 5 out of 5 by from was quite easy Didn't have any problems. found it quite easy to do.
Date published: 2022-02-27
Rated 3 out of 5 by from Charge teachers to get refund TT charges teachers $118 to get a premium version so teachers can get back the $250 on their tax return. We are already underpaid and under appreciated and spend a minimum of 4 times the $250 that we never will get back.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy! I like the simplicity.It was great, finding all the money it could fir us
Date published: 2022-02-27
Rated 5 out of 5 by from Great Experience always I have always felt comfortable, confident and secure filing my returns with Turbo Tax. It is always intuitive, covers all the scenarios for my situation and has some great help
Date published: 2022-02-27
Rated 5 out of 5 by from It is convenient Mostly, it is free. Also, I do not need to go over the paperworks and to understand all those clause that can be confusing sometimes.
Date published: 2022-02-27
Rated 3 out of 5 by from It's nice to have. Stop raising price and fees. I have used TurboTax all but 2 years out of 13 or 14. This is the first year I payed $200 to use the full service. If they can assist in getting the taxes held from its in 2018. I'll continue to use the services.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax was very easy to use, and understand and affordable
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6427
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Easy & simple. If you are ever unsure you can search, ask questions on chat.I have used turbotax for a few years now
Date published: 2022-02-27
Rated 4 out of 5 by from Solid with some issues I've used Turbotax forever because of inertia but also because of the helpful user interface, comprehensive guidance, the way you can get extra information without leaving a page, saving progress, and automatically importing key data. What strikes me is that it keeps getting more expensive. I'm paying almost double what I was paying four years ago for the same service. If the increases continue, I may as well go through an accountant. If the price is so expensive because Intuit is getting its money from me rather than third parties buying my data from them, then explain that. It's also extremely irritating that it takes you through an hour long process of entering potential itemized deductions only to tell you to take the standard deduction. Just ask upfront the rough total of charitable donations, healthcare expenses, and other qualifying expenses and then recommend skipping that process entirely. The same kind of thing happened when I was listing healthcare expenses. It broke out doctor's expenses, hospital expenses, and long-term care expenses separately, but I didn't know that in advance, so I ended up having to enter everything twice. It also didn't explain that W2 box 12 code W includes not just contributions an employer makes to an HSA but also contributions I made through withdrawal from my paycheck so I was confused for quite awhile about how to enter that as well.
Date published: 2022-02-27
Rated 5 out of 5 by from Amazing Easy to use, teaches you as you go aswell, highly recommended.
Date published: 2022-02-27
Rated 5 out of 5 by from was quite easy Didn't have any problems. found it quite easy to do.
Date published: 2022-02-27
Rated 3 out of 5 by from Charge teachers to get refund TT charges teachers $118 to get a premium version so teachers can get back the $250 on their tax return. We are already underpaid and under appreciated and spend a minimum of 4 times the $250 that we never will get back.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy! I like the simplicity.It was great, finding all the money it could fir us
Date published: 2022-02-27
Rated 5 out of 5 by from Great Experience always I have always felt comfortable, confident and secure filing my returns with Turbo Tax. It is always intuitive, covers all the scenarios for my situation and has some great help
Date published: 2022-02-27
Rated 5 out of 5 by from It is convenient Mostly, it is free. Also, I do not need to go over the paperworks and to understand all those clause that can be confusing sometimes.
Date published: 2022-02-27
Rated 3 out of 5 by from It's nice to have. Stop raising price and fees. I have used TurboTax all but 2 years out of 13 or 14. This is the first year I payed $200 to use the full service. If they can assist in getting the taxes held from its in 2018. I'll continue to use the services.
Date published: 2022-02-27
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax was very easy to use, and understand and affordable
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6427