TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use The issues I searched for while filing I was able to find an answer to. The dashboard is pretty easy to navigate.
Date published: 2021-03-14
Rated 5 out of 5 by from I love turbo tax!!! creer was fantastic! super friendly and very helpful!
Date published: 2021-03-14
Rated 5 out of 5 by from Takes me thru all the steps Turbo Tax is the only way I do my taxes cause it takes me through all the steps
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome We have fairly simple tax returns so we have used Turbo Tax for years and have always been happy with them.
Date published: 2021-03-14
Rated 5 out of 5 by from turbotax is good its good and best to use .....i love it and am serious
Date published: 2021-03-14
Rated 5 out of 5 by from Over twenty years of TurboTax After being a Turbo Tax user for so many years, I only had a problem one year and it was corrected quickly. Only one downside: It use to allow you to right-click and add side-notes in some boxes. This was VERY helpful. But that feature no longer exist, so I had the write my notes on paper...
Date published: 2021-03-14
Rated 1 out of 5 by from The 2020 Edition is terrible EVERY TIME I HAD TO WAIT FOR A CALCULATION OR OTHER ISSUE, MY COMPUTER SENT BE BACK TO MY HOME SCREEN WHERE I HAD TO RE-CLICK ON TURBO TAX. ANNOYING AND TIME CONSUMING. I PUT IN MY AGI FRO. IM MY TURBO TAX FORM LAST YEAR, AND IRS REJECTED MY ELECTRONIC FILING REQUEST BECAUSE IT DIDN'T MATCH LAST YEAR.MY ARIZONA REQUEST WAS ALSO REJECTED AND I PAID $25 TO SEND IT. I AM TOTALLY DISGUSTED AFTER USING TURBO TAX FOR AT LEAST THE LAST 6 YEARS.
Date published: 2021-03-14
Rated 2 out of 5 by from This was a rough year with turbotax I've used turbotax for years and I've always been happy with it but this year, I had to contact customer service twice after receiving messages, "hmm-we seem to have hit a snag. Please try again." So much wasted time.
Date published: 2021-03-14
Rated 5 out of 5 by from Better and Easier Every Year Each year the program is more efficient at prompting me to enter the needed information, without having to crawl through page upon page of tax considerations that don't apply. It's really quick and easy, and I'm confident my taxes are getting done correctly.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax saves me year after year Turbo Tax is a great product. Each year there is an improvement with the ease and clarity of preparing and filing our returns.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6426
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use The issues I searched for while filing I was able to find an answer to. The dashboard is pretty easy to navigate.
Date published: 2021-03-14
Rated 5 out of 5 by from I love turbo tax!!! creer was fantastic! super friendly and very helpful!
Date published: 2021-03-14
Rated 5 out of 5 by from Takes me thru all the steps Turbo Tax is the only way I do my taxes cause it takes me through all the steps
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome We have fairly simple tax returns so we have used Turbo Tax for years and have always been happy with them.
Date published: 2021-03-14
Rated 5 out of 5 by from turbotax is good its good and best to use .....i love it and am serious
Date published: 2021-03-14
Rated 5 out of 5 by from Over twenty years of TurboTax After being a Turbo Tax user for so many years, I only had a problem one year and it was corrected quickly. Only one downside: It use to allow you to right-click and add side-notes in some boxes. This was VERY helpful. But that feature no longer exist, so I had the write my notes on paper...
Date published: 2021-03-14
Rated 1 out of 5 by from The 2020 Edition is terrible EVERY TIME I HAD TO WAIT FOR A CALCULATION OR OTHER ISSUE, MY COMPUTER SENT BE BACK TO MY HOME SCREEN WHERE I HAD TO RE-CLICK ON TURBO TAX. ANNOYING AND TIME CONSUMING. I PUT IN MY AGI FRO. IM MY TURBO TAX FORM LAST YEAR, AND IRS REJECTED MY ELECTRONIC FILING REQUEST BECAUSE IT DIDN'T MATCH LAST YEAR.MY ARIZONA REQUEST WAS ALSO REJECTED AND I PAID $25 TO SEND IT. I AM TOTALLY DISGUSTED AFTER USING TURBO TAX FOR AT LEAST THE LAST 6 YEARS.
Date published: 2021-03-14
Rated 2 out of 5 by from This was a rough year with turbotax I've used turbotax for years and I've always been happy with it but this year, I had to contact customer service twice after receiving messages, "hmm-we seem to have hit a snag. Please try again." So much wasted time.
Date published: 2021-03-14
Rated 5 out of 5 by from Better and Easier Every Year Each year the program is more efficient at prompting me to enter the needed information, without having to crawl through page upon page of tax considerations that don't apply. It's really quick and easy, and I'm confident my taxes are getting done correctly.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax saves me year after year Turbo Tax is a great product. Each year there is an improvement with the ease and clarity of preparing and filing our returns.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6426