TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Frustrating.. The instructions aren't as informative as they should be. More significantly, I used TT to create 1099s and I used it to do my corporate taxes...but for the life of me, they seem like two separate programs. I had to enter information twice. If it was my mistake then it's because the program is confusing. And if it's designed that way, then it's inexcusable.
Date published: 2022-02-28
Rated 5 out of 5 by from tax review turbo tax was really easy to use. It was step by step
Date published: 2022-02-28
Rated 5 out of 5 by from 9 th year using..Happy with service All Good.....no complaints....had to re enter some 1099 info from import but ok
Date published: 2022-02-28
Rated 1 out of 5 by from Hate having to pay You say it free but then charge. It’s not free. 128 is a lot.
Date published: 2022-02-28
Rated 4 out of 5 by from Quick and easy filing Like the ease of filing. Importing w2's and saving previous year information makes the filing process a breeze. Also like the added importing of a w2 in PDF format this works way better for me than the automatic import that never recognizes the import number from my wife's employer
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is fantastic Very easy to navigate , very helpful and very quick experience
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is great very user friendly if you need the help it is there awesome i would not trust doing my taxes anywhere else
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and smooth Long time TurboTaxer and once again easy and smooth.
Date published: 2022-02-28
Rated 4 out of 5 by from ONCE SET UP - GREAT FOR YEARS TO COME! Had difficulty with state filing however when finally getting a return call from Vinetta, she promptly resolved the issue. Overall a very good product!
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX IS GREAT! I HAD A SLIGHT PROBLEM AND NEEDED TO DELETE A FORM. I DID NOT KNOW HOW TO DO THAT. I SPOKE WITH NATASHA AND SHE WAS VERY PLEASANT, KNOWLEDGEABLE AND HELPFUL! SHE TOOK CARE OF ME IN SHORT ORDER!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6419
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Frustrating.. The instructions aren't as informative as they should be. More significantly, I used TT to create 1099s and I used it to do my corporate taxes...but for the life of me, they seem like two separate programs. I had to enter information twice. If it was my mistake then it's because the program is confusing. And if it's designed that way, then it's inexcusable.
Date published: 2022-02-28
Rated 5 out of 5 by from tax review turbo tax was really easy to use. It was step by step
Date published: 2022-02-28
Rated 5 out of 5 by from 9 th year using..Happy with service All Good.....no complaints....had to re enter some 1099 info from import but ok
Date published: 2022-02-28
Rated 1 out of 5 by from Hate having to pay You say it free but then charge. It’s not free. 128 is a lot.
Date published: 2022-02-28
Rated 4 out of 5 by from Quick and easy filing Like the ease of filing. Importing w2's and saving previous year information makes the filing process a breeze. Also like the added importing of a w2 in PDF format this works way better for me than the automatic import that never recognizes the import number from my wife's employer
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is fantastic Very easy to navigate , very helpful and very quick experience
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is great very user friendly if you need the help it is there awesome i would not trust doing my taxes anywhere else
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and smooth Long time TurboTaxer and once again easy and smooth.
Date published: 2022-02-28
Rated 4 out of 5 by from ONCE SET UP - GREAT FOR YEARS TO COME! Had difficulty with state filing however when finally getting a return call from Vinetta, she promptly resolved the issue. Overall a very good product!
Date published: 2022-02-28
Rated 5 out of 5 by from TURBOTAX IS GREAT! I HAD A SLIGHT PROBLEM AND NEEDED TO DELETE A FORM. I DID NOT KNOW HOW TO DO THAT. I SPOKE WITH NATASHA AND SHE WAS VERY PLEASANT, KNOWLEDGEABLE AND HELPFUL! SHE TOOK CARE OF ME IN SHORT ORDER!!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6419