TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax to the Rescue I used Turbo last year and no problems. They emailed me to remind me to get started and save money by filing early! First, I hesitated and dreaded getting started, but they made it so very easy. I was so happy and appreciated all the different options. Thanks. See ya next year Turbo.
Date published: 2022-02-28
Rated 1 out of 5 by from Why are you forcing me to upgrade Awful, why are you forcing me to upgrade for $39 to get a $39 credit for something I’ve never received before and do not want. Will not be using TurboTax in the future.
Date published: 2022-02-28
Rated 5 out of 5 by from User Friendly Tax Software I was able to file using Turbo Tax without any glitches like other software.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is easy and quick Very easy system to use and got me a great refund!
Date published: 2022-02-28
Rated 5 out of 5 by from Very Very Professional Elizabeth is very very professional. She keep me updated on everything that was going on. She did everything in a timely manner. She explained everything to me and broke everything down as to were I could understand.
Date published: 2022-02-28
Rated 4 out of 5 by from Great tools to make the experience easier It was great, however, I was surprised of the amount I have to pay at the end. I don't remember or put attention to the costs of the products
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is excellent! So user friendly! So user friendly and each step was simple & to the point.
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes made easy! Always a pleasure using TurboTax! So much better than how I used to do them.
Date published: 2022-02-28
Rated 4 out of 5 by from User friendly, but taxes still cause frustration I have used TurboTax for several years now. Although it is easy to understand and navigate, there is always something I have an issue with. This year was the sale of an inherited property. It was not very clear on how to enter this information. I had to use a google search to get it figured out.
Date published: 2022-02-28
Rated 5 out of 5 by from very helpful This is my first time filing for my taxes. Turbo tax helped me alot.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax to the Rescue I used Turbo last year and no problems. They emailed me to remind me to get started and save money by filing early! First, I hesitated and dreaded getting started, but they made it so very easy. I was so happy and appreciated all the different options. Thanks. See ya next year Turbo.
Date published: 2022-02-28
Rated 1 out of 5 by from Why are you forcing me to upgrade Awful, why are you forcing me to upgrade for $39 to get a $39 credit for something I’ve never received before and do not want. Will not be using TurboTax in the future.
Date published: 2022-02-28
Rated 5 out of 5 by from User Friendly Tax Software I was able to file using Turbo Tax without any glitches like other software.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is easy and quick Very easy system to use and got me a great refund!
Date published: 2022-02-28
Rated 5 out of 5 by from Very Very Professional Elizabeth is very very professional. She keep me updated on everything that was going on. She did everything in a timely manner. She explained everything to me and broke everything down as to were I could understand.
Date published: 2022-02-28
Rated 4 out of 5 by from Great tools to make the experience easier It was great, however, I was surprised of the amount I have to pay at the end. I don't remember or put attention to the costs of the products
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is excellent! So user friendly! So user friendly and each step was simple & to the point.
Date published: 2022-02-28
Rated 5 out of 5 by from Taxes made easy! Always a pleasure using TurboTax! So much better than how I used to do them.
Date published: 2022-02-28
Rated 4 out of 5 by from User friendly, but taxes still cause frustration I have used TurboTax for several years now. Although it is easy to understand and navigate, there is always something I have an issue with. This year was the sale of an inherited property. It was not very clear on how to enter this information. I had to use a google search to get it figured out.
Date published: 2022-02-28
Rated 5 out of 5 by from very helpful This is my first time filing for my taxes. Turbo tax helped me alot.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6416