TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Super easy to use - but fix the looping issue! TurboTax has been my go-to for self-filing. Rarely had any issues and their UI flows great. The only issue for 2021 was the investment-looping issue which was unresolved after 3 weeks! It is incredibly frustrating to see an issue that is essentially blocking users from filing take so long to correct. I eventually deleted my investment info and reloaded it directly from the brokerage and was able to bypass the problem and get filed. TurboTax needs to fix this ASAP!
Date published: 2022-02-28
Rated 4 out of 5 by from easy to use easy and thorough. i have used their services for 3 years in a row. i like how my info is saved and easily accesssible through out the year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. Have used for the past 6 years and have never had an issue!
Date published: 2022-02-28
Rated 4 out of 5 by from TT IS EASY VERY EASY AND SELF SUFFICENT. WOULD RECOMMEND TO OTHERS
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo taxes pricing has gone up Not great experience this year more time consuming then previous years. Switching to to H&R Block to file next year’s taxes.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome!! Easy to use and VERY helpful. I would definitely recommend to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by from turbotax!!!!!! tubotax is an easy way to file taxes, I have been using it since my first job in high school
Date published: 2022-02-28
Rated 3 out of 5 by from good and easy to use great easy to use service and had help when i needed it.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome I am able to file not only our taxes, but the taxes for both of our daughters.
Date published: 2022-02-28
Rated 5 out of 5 by from easy to use it's a great service, but it's not free, they will force you to pay for their services if your company has clicked on your w-2 you have a retirement fund, which was annoying because you can't elect to not accept the 14 dollar discount they saved you, forcing you to pay 212 dollars out of your refund. the positive is that you can pay out of your refund, and do not have to pay upfront.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6415
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Super easy to use - but fix the looping issue! TurboTax has been my go-to for self-filing. Rarely had any issues and their UI flows great. The only issue for 2021 was the investment-looping issue which was unresolved after 3 weeks! It is incredibly frustrating to see an issue that is essentially blocking users from filing take so long to correct. I eventually deleted my investment info and reloaded it directly from the brokerage and was able to bypass the problem and get filed. TurboTax needs to fix this ASAP!
Date published: 2022-02-28
Rated 4 out of 5 by from easy to use easy and thorough. i have used their services for 3 years in a row. i like how my info is saved and easily accesssible through out the year
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use. Have used for the past 6 years and have never had an issue!
Date published: 2022-02-28
Rated 4 out of 5 by from TT IS EASY VERY EASY AND SELF SUFFICENT. WOULD RECOMMEND TO OTHERS
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo taxes pricing has gone up Not great experience this year more time consuming then previous years. Switching to to H&R Block to file next year’s taxes.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome!! Easy to use and VERY helpful. I would definitely recommend to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by from turbotax!!!!!! tubotax is an easy way to file taxes, I have been using it since my first job in high school
Date published: 2022-02-28
Rated 3 out of 5 by from good and easy to use great easy to use service and had help when i needed it.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome I am able to file not only our taxes, but the taxes for both of our daughters.
Date published: 2022-02-28
Rated 5 out of 5 by from easy to use it's a great service, but it's not free, they will force you to pay for their services if your company has clicked on your w-2 you have a retirement fund, which was annoying because you can't elect to not accept the 14 dollar discount they saved you, forcing you to pay 212 dollars out of your refund. the positive is that you can pay out of your refund, and do not have to pay upfront.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6415