TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is Free and easy to file your taxes with! It easily takes you through the necessary steps! Great software!
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax is dissappointin I chose free file plus for $30 but I wasn't allowed to file through plus at the end. I was forced by Turbo Tax to upgrade to Deluxe at a cost of $60. I will not be using your tax program next year!!! I am very upset about being forced to upgrade. This was the only way I was allowed to file after entering all of our tax information. I wasn't allowed to file using the Turbo Tax selection I made at the beginning. I feel like I have been defrauded by Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Glitching in System for 2nd Year I could not file our taxes because their was a glitch in your program and it kept thinking money taken from our pension was taken early. I kept clicking the "none of above button" and it kept reverting to Funds taken early. I was not able to use turbo tax for my husband and I only for my daughter. WASTE! Also, it made me pay for the state filing which is suppose to be free. Will not use again.
Date published: 2021-03-14
Rated 4 out of 5 by from Quick I've been using TurboTax for the past several years and it's been a pretty quick process. Sometimes I feel like it goes too quickly that I feel like I might have missed something, but I haven't encountered any issues. I'm also not sure if I needed to use the Deluxe version this year, but that's what it started me off with instead of the free one like I've used in the past (I truly did not see where that was an option once I got started) and by the end it seemed more trouble than it was worth to go back and try to redo it. Oh well.
Date published: 2021-03-14
Rated 2 out of 5 by from Hidden fees It was easy to do, but the hidden, oh by the way the basic doesnt cover this, so you have to pay for an upgrade.. Cmon man. Through our bank, it was said qualified for free filing.. but you rigged it so it wouldnt be free
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo Tax is Great!!!! Turbo tax is easy to use. It also offers good advice on your return and tries to get the maximum refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Easy and A+mazing!! I have been using Turbo Tax for 3 years now and have never had any issues. Filing has always gone smoothly and have always been satisfied with the process and outcome.
Date published: 2021-03-14
Rated 5 out of 5 by from It's a pleasure to file with TurboTax! I am delighted to file my taxes with TurboTax. The whole process from start to finish is so easy and precise, that there is no way even a lackluster like me can mess it up. Highly Recommend!!
Date published: 2021-03-14
Rated 5 out of 5 by from First time using, I like Spoke with a Rep but had to wait a while, not to long
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to complete will definitely will use again.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6399
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is Free and easy to file your taxes with! It easily takes you through the necessary steps! Great software!
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax is dissappointin I chose free file plus for $30 but I wasn't allowed to file through plus at the end. I was forced by Turbo Tax to upgrade to Deluxe at a cost of $60. I will not be using your tax program next year!!! I am very upset about being forced to upgrade. This was the only way I was allowed to file after entering all of our tax information. I wasn't allowed to file using the Turbo Tax selection I made at the beginning. I feel like I have been defrauded by Turbo Tax.
Date published: 2021-03-14
Rated 3 out of 5 by from Glitching in System for 2nd Year I could not file our taxes because their was a glitch in your program and it kept thinking money taken from our pension was taken early. I kept clicking the "none of above button" and it kept reverting to Funds taken early. I was not able to use turbo tax for my husband and I only for my daughter. WASTE! Also, it made me pay for the state filing which is suppose to be free. Will not use again.
Date published: 2021-03-14
Rated 4 out of 5 by from Quick I've been using TurboTax for the past several years and it's been a pretty quick process. Sometimes I feel like it goes too quickly that I feel like I might have missed something, but I haven't encountered any issues. I'm also not sure if I needed to use the Deluxe version this year, but that's what it started me off with instead of the free one like I've used in the past (I truly did not see where that was an option once I got started) and by the end it seemed more trouble than it was worth to go back and try to redo it. Oh well.
Date published: 2021-03-14
Rated 2 out of 5 by from Hidden fees It was easy to do, but the hidden, oh by the way the basic doesnt cover this, so you have to pay for an upgrade.. Cmon man. Through our bank, it was said qualified for free filing.. but you rigged it so it wouldnt be free
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo Tax is Great!!!! Turbo tax is easy to use. It also offers good advice on your return and tries to get the maximum refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Easy and A+mazing!! I have been using Turbo Tax for 3 years now and have never had any issues. Filing has always gone smoothly and have always been satisfied with the process and outcome.
Date published: 2021-03-14
Rated 5 out of 5 by from It's a pleasure to file with TurboTax! I am delighted to file my taxes with TurboTax. The whole process from start to finish is so easy and precise, that there is no way even a lackluster like me can mess it up. Highly Recommend!!
Date published: 2021-03-14
Rated 5 out of 5 by from First time using, I like Spoke with a Rep but had to wait a while, not to long
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome So easy to complete will definitely will use again.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6399