TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is very easy to use and very helpful This my 6th year for using Turbo Tax and I am still a satisfied customer
Date published: 2021-03-21
Rated 5 out of 5 by from So easy even I couldn't mess it up! I love Turbo Tax because they ask me all the questions and help me answer them. I love how easy it is.
Date published: 2021-03-21
Rated 5 out of 5 by from real easy to work with. easy filing of taxes. Been using TurboTax for many years. Very happy with this product.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Process So many people tell me, "I cannot use Turbo Tax because my taxes are complex." I get so tired of hearing that. I have dealt with rental property, multiple state income, house sales, on and on and I have been using Turbo Tax for over 20 years. Never had a problem. Don't be afraid. At least try it and if you are not comfortable at the end don't file it. There is no charge for trying.
Date published: 2021-03-21
Rated 5 out of 5 by from Worth it I paid to have an expert review my taxes, and my return was so much better! Worth the money 100%
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax deluxe is wonderful with small business I prepared my taxes with turbo tax. I am very happy with the program. I am not accountant but with the help of this program I was able to file my own taxes before time.
Date published: 2021-03-21
Rated 2 out of 5 by from It's irritatingly slow This has got to be the worst experience I had filing with Turbo Tax. My screen would continue to get frozen. The UI/UX and the code needs a lot of improvement. I'd check the inspector tool and I see all the console.logs and the network requests keeps telling me it failed. Whenever I had to make edit to webull info, I wanted to destroy this website. PLEASE for GOD'S SAKE. FIX THIS! THANK YOU!
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It's solid for a beginner thank you for making this easy
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo is very good Able to go through and just fill in the information and its' done.
Date published: 2021-03-21
Rated 2 out of 5 by from They're trying, but still clunky and inaccurate Cons: 1) I've been filing with TT since 2013, yet they claim this is only 6th year with them? 2) My state has many stipulations and oddities from other states, and they still seem to not get some info right for what I need to fill out versus what the system requires to fill out. It would be nice if I realized I didn't need a certain form after all that I could do a simple delete. I ended up "starting all over" this year to get rid of it. 3) Recently was told by TT that I didn't qualify for a credit with my state, and it turns out I actually DO. 4) Price has sky-rocketed! Why are they charging $50 for state, even after all the many pushes to get you to pay $60 for Deluxe? The $110 I was charged does not meet the quality it should. Pros: 1) They do tend to get EVERYTHING for deductions - other service providers always calculate my tax returns to be lower than what TT comes up with 2) OVERALL user interface is friendly, only a few things here and there need changes. 3) Updates on returns transmissions via text/email and direct depositing is pretty slick
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6398
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is very easy to use and very helpful This my 6th year for using Turbo Tax and I am still a satisfied customer
Date published: 2021-03-21
Rated 5 out of 5 by from So easy even I couldn't mess it up! I love Turbo Tax because they ask me all the questions and help me answer them. I love how easy it is.
Date published: 2021-03-21
Rated 5 out of 5 by from real easy to work with. easy filing of taxes. Been using TurboTax for many years. Very happy with this product.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Process So many people tell me, "I cannot use Turbo Tax because my taxes are complex." I get so tired of hearing that. I have dealt with rental property, multiple state income, house sales, on and on and I have been using Turbo Tax for over 20 years. Never had a problem. Don't be afraid. At least try it and if you are not comfortable at the end don't file it. There is no charge for trying.
Date published: 2021-03-21
Rated 5 out of 5 by from Worth it I paid to have an expert review my taxes, and my return was so much better! Worth the money 100%
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax deluxe is wonderful with small business I prepared my taxes with turbo tax. I am very happy with the program. I am not accountant but with the help of this program I was able to file my own taxes before time.
Date published: 2021-03-21
Rated 2 out of 5 by from It's irritatingly slow This has got to be the worst experience I had filing with Turbo Tax. My screen would continue to get frozen. The UI/UX and the code needs a lot of improvement. I'd check the inspector tool and I see all the console.logs and the network requests keeps telling me it failed. Whenever I had to make edit to webull info, I wanted to destroy this website. PLEASE for GOD'S SAKE. FIX THIS! THANK YOU!
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It's solid for a beginner thank you for making this easy
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo is very good Able to go through and just fill in the information and its' done.
Date published: 2021-03-21
Rated 2 out of 5 by from They're trying, but still clunky and inaccurate Cons: 1) I've been filing with TT since 2013, yet they claim this is only 6th year with them? 2) My state has many stipulations and oddities from other states, and they still seem to not get some info right for what I need to fill out versus what the system requires to fill out. It would be nice if I realized I didn't need a certain form after all that I could do a simple delete. I ended up "starting all over" this year to get rid of it. 3) Recently was told by TT that I didn't qualify for a credit with my state, and it turns out I actually DO. 4) Price has sky-rocketed! Why are they charging $50 for state, even after all the many pushes to get you to pay $60 for Deluxe? The $110 I was charged does not meet the quality it should. Pros: 1) They do tend to get EVERYTHING for deductions - other service providers always calculate my tax returns to be lower than what TT comes up with 2) OVERALL user interface is friendly, only a few things here and there need changes. 3) Updates on returns transmissions via text/email and direct depositing is pretty slick
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6398