TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is very nice! The TurboTax is easy to use. My tax return is very accurate.
Date published: 2021-04-06
Rated 5 out of 5 by from Have been using TurboTax Intuit for many years! Secure, uploads info from previous year, excellent guidance. In the past had to call experts, always helpful, very knowledgeable.
Date published: 2021-04-06
Rated 5 out of 5 by from Always Simple I've been using Turbo Tax to prepare my returns for many years. It's handled my more complex tax years and now my easier tax years (as empty nesters). No need to switch - satisfied customer since 1998!
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for years. Importing last years info saves a bunch of time. Direct import from my Brokerage is awesome. I can finish both state and federal returns in less than an 8 hour day, and I file 32 pages of forms.
Date published: 2021-04-06
Rated 4 out of 5 by from hard year for turbotax iwe have used turbotax for 7+ years & i continue to like it & will not use anything else. I have given a 4-star rating only bc i am concerend a 5-star would be overlooked. this year has got to be terrible for the tt staff; changes from the govt coming so late. you are not able to adequately test any software before deploying. i ran into 2 problems this year, the w2-c & no catcha on transmit page. i am ignoring the w2-c as it does not relate to me. I only receive one w2 & it's correct. i followed your instructions related to capcha -- deleted cookies & casche; page then worked. I did see where ppl were a bit upset by problems but i recognize that it has been an extremely difficult year. hopefully, next year will be easier for all.
Date published: 2021-04-06
Rated 5 out of 5 by from turbo tax is wonderful very simple and quick. the program is very easy to understand and navigate
Date published: 2021-04-06
Rated 5 out of 5 by from Thank you Turbo Tax This has been by far the most simple and accurate software i've used
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo tax is simple and awesome Turbo tax goes through each line with ease. Specific, reviews errors and assists me in corrections.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is AMAZING! I have a phobia of working with numbers, I always have. I've ended up in the hospital with chest pains a total of three times over the years after preparing my taxes. The fear of doing it wrong is an overwhelming source of anxiety for me. This year, my family suggested that I use Turbo Tax. I was still filled with fear. My granddaughter stayed on the phone with me and walked through the process. From this day forward, Turbo Tax is it for me. I am anxiety and pain free after this experience.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is easy to use. I was confused with questions regarding federal stimulus checks since those funds are not taxable.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 6383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very nice! The TurboTax is easy to use. My tax return is very accurate.
Date published: 2021-04-06
Rated 5 out of 5 by from Have been using TurboTax Intuit for many years! Secure, uploads info from previous year, excellent guidance. In the past had to call experts, always helpful, very knowledgeable.
Date published: 2021-04-06
Rated 5 out of 5 by from Always Simple I've been using Turbo Tax to prepare my returns for many years. It's handled my more complex tax years and now my easier tax years (as empty nesters). No need to switch - satisfied customer since 1998!
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for years. Importing last years info saves a bunch of time. Direct import from my Brokerage is awesome. I can finish both state and federal returns in less than an 8 hour day, and I file 32 pages of forms.
Date published: 2021-04-06
Rated 4 out of 5 by from hard year for turbotax iwe have used turbotax for 7+ years & i continue to like it & will not use anything else. I have given a 4-star rating only bc i am concerend a 5-star would be overlooked. this year has got to be terrible for the tt staff; changes from the govt coming so late. you are not able to adequately test any software before deploying. i ran into 2 problems this year, the w2-c & no catcha on transmit page. i am ignoring the w2-c as it does not relate to me. I only receive one w2 & it's correct. i followed your instructions related to capcha -- deleted cookies & casche; page then worked. I did see where ppl were a bit upset by problems but i recognize that it has been an extremely difficult year. hopefully, next year will be easier for all.
Date published: 2021-04-06
Rated 5 out of 5 by from turbo tax is wonderful very simple and quick. the program is very easy to understand and navigate
Date published: 2021-04-06
Rated 5 out of 5 by from Thank you Turbo Tax This has been by far the most simple and accurate software i've used
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo tax is simple and awesome Turbo tax goes through each line with ease. Specific, reviews errors and assists me in corrections.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is AMAZING! I have a phobia of working with numbers, I always have. I've ended up in the hospital with chest pains a total of three times over the years after preparing my taxes. The fear of doing it wrong is an overwhelming source of anxiety for me. This year, my family suggested that I use Turbo Tax. I was still filled with fear. My granddaughter stayed on the phone with me and walked through the process. From this day forward, Turbo Tax is it for me. I am anxiety and pain free after this experience.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is easy to use. I was confused with questions regarding federal stimulus checks since those funds are not taxable.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 6383