TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome! I love turbo tax it a greeat help at the time of do you taxes.
Date published: 2023-03-18
Rated 2 out of 5 by from One wrong click can cost you money This program is unnecessarily complicated. I don't understand why you have to click click click click through 30 screens every time. Turbotax also does not help you go back when you make that one wrong click. I checked "at risk" to "no" because I didn't know what it meant, and my taxes went up $800. It took an hour to find the box to uncheck it. This is supposed to be easy but it's screen after screen after screen of questions that make no sense. This should actually be way easier and it should stop presenting the same questions 30 times. If you have an HSA you will click through 100 screens.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is very user friendly software to use It was good to use but it is expensive, I did the preparation and filling without any help, still charged for live support also the maximize refund also did not increase my refund rather I had to pay back. It is too much money to just use the software to fill tax return.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax is amazingly easy to understand and use. I CAN'T PRAISE TURBO TAX ENOUGH. It is easy to use and easy to understand. It provides on-line contacts with tax pros and also on-line reference material that gives even a novice a quick and easy resource to guide one through the process without having to struggle finding the right info in the IRS Code, which is a nightmare.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome I've used Turbo Tax for years and love it. The filing system walking you through each step and their ability to capture tax filing data electronically is fabulous.
Date published: 2023-03-18
Rated 5 out of 5 by from Highly recommend!! So easy to use. Found an extra $300 I would have missed.
Date published: 2023-03-18
Rated 3 out of 5 by from Was able to get through it. Incessant promotions and upsells are annoying. Didn't seem to have a good way to deal with crypto mining
Date published: 2023-03-18
Rated 3 out of 5 by from Handy but greedy Turbo Tax makes filing your taxes much easier but it is filled with attempts to get more money.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is extremely easy to use. I never would even consider doing my own taxes before using turbo tax. It walks you through every step and will not proceed unless everything is right. I have always had questions just to double check and the live chat and phone calls have been extremely helpful. They make sure you understand! I always get the max benefits for audit representation and identity theft protection. Its not that much more and the peace of mind is completely worth every penny.
Date published: 2023-03-18
Rated 5 out of 5 by from Live Help Tax expert was very professional and available at scheduled times.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6383
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! I love turbo tax it a greeat help at the time of do you taxes.
Date published: 2023-03-18
Rated 2 out of 5 by from One wrong click can cost you money This program is unnecessarily complicated. I don't understand why you have to click click click click through 30 screens every time. Turbotax also does not help you go back when you make that one wrong click. I checked "at risk" to "no" because I didn't know what it meant, and my taxes went up $800. It took an hour to find the box to uncheck it. This is supposed to be easy but it's screen after screen after screen of questions that make no sense. This should actually be way easier and it should stop presenting the same questions 30 times. If you have an HSA you will click through 100 screens.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is very user friendly software to use It was good to use but it is expensive, I did the preparation and filling without any help, still charged for live support also the maximize refund also did not increase my refund rather I had to pay back. It is too much money to just use the software to fill tax return.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbotax is amazingly easy to understand and use. I CAN'T PRAISE TURBO TAX ENOUGH. It is easy to use and easy to understand. It provides on-line contacts with tax pros and also on-line reference material that gives even a novice a quick and easy resource to guide one through the process without having to struggle finding the right info in the IRS Code, which is a nightmare.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is Awesome I've used Turbo Tax for years and love it. The filing system walking you through each step and their ability to capture tax filing data electronically is fabulous.
Date published: 2023-03-18
Rated 5 out of 5 by from Highly recommend!! So easy to use. Found an extra $300 I would have missed.
Date published: 2023-03-18
Rated 3 out of 5 by from Was able to get through it. Incessant promotions and upsells are annoying. Didn't seem to have a good way to deal with crypto mining
Date published: 2023-03-18
Rated 3 out of 5 by from Handy but greedy Turbo Tax makes filing your taxes much easier but it is filled with attempts to get more money.
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is extremely easy to use. I never would even consider doing my own taxes before using turbo tax. It walks you through every step and will not proceed unless everything is right. I have always had questions just to double check and the live chat and phone calls have been extremely helpful. They make sure you understand! I always get the max benefits for audit representation and identity theft protection. Its not that much more and the peace of mind is completely worth every penny.
Date published: 2023-03-18
Rated 5 out of 5 by from Live Help Tax expert was very professional and available at scheduled times.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6383