TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Turbo Tax is simple Turbo Tax was easy to use but they aren't upfront with the cost of the additions like Deluxe. Even while you're filling out the payment information they don't show you what the total cost will be. It was double what I had expected because they charge you for state and federal (they don't give you a choice to do one) and then add tax.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome Fast and helped walk me through complex issues and made the process easy.
Date published: 2021-03-14
Rated 5 out of 5 by from 2020 very clear and comprehensive tax program, have used it for several years
Date published: 2021-03-14
Rated 5 out of 5 by from Easy and intuitive I've used TurboTax since 2008. It's easy, lets me be in control and in the know.
Date published: 2021-03-14
Rated 4 out of 5 by from Getting more expensive each year I love Turbo tax because it's so easy to use but it's getting pricey..
Date published: 2021-03-14
Rated 5 out of 5 by from Convenient and Affordable I was able to file my taxes myself on my own time; it only took me an hour and cost less than half the price of going to an accountant. The site does an EXCELLENT job of explaining terms, showing you where to find information on forms, conveniently connecting to your employer/bank/investment group/etc. to pull the information you need directly from them in case you were to lose your physical copies of forms, didn't know what information to input, etc.
Date published: 2021-03-14
Rated 5 out of 5 by from Love it So easy and quick to use. Also very helpful with questions they ask
Date published: 2021-03-14
Rated 4 out of 5 by from GOOD SOFTWARE, EXPERT SERVICE HARD TO ACCESS Although I had scheduled an expert review 2 weeks ahead of time, no expert called me. After multiple phone calls with less competent associates over 2 hours, I got a call from Joseph, an expert who helped me with all the questions.
Date published: 2021-03-14
Rated 5 out of 5 by from AWESOME LOVED IT. DIDNT TAKE LONG. ALL MY INFO WAS THERE. I PLAN ON USEING IT NEXT YEAR.
Date published: 2021-03-14
Rated 5 out of 5 by from James is the MAN! I was struggling with a few things and had to go Live with James and he totally helped and gave me piece of mind. Also found more tax credits for my son! Pumped for TT
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax is simple Turbo Tax was easy to use but they aren't upfront with the cost of the additions like Deluxe. Even while you're filling out the payment information they don't show you what the total cost will be. It was double what I had expected because they charge you for state and federal (they don't give you a choice to do one) and then add tax.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome Fast and helped walk me through complex issues and made the process easy.
Date published: 2021-03-14
Rated 5 out of 5 by from 2020 very clear and comprehensive tax program, have used it for several years
Date published: 2021-03-14
Rated 5 out of 5 by from Easy and intuitive I've used TurboTax since 2008. It's easy, lets me be in control and in the know.
Date published: 2021-03-14
Rated 4 out of 5 by from Getting more expensive each year I love Turbo tax because it's so easy to use but it's getting pricey..
Date published: 2021-03-14
Rated 5 out of 5 by from Convenient and Affordable I was able to file my taxes myself on my own time; it only took me an hour and cost less than half the price of going to an accountant. The site does an EXCELLENT job of explaining terms, showing you where to find information on forms, conveniently connecting to your employer/bank/investment group/etc. to pull the information you need directly from them in case you were to lose your physical copies of forms, didn't know what information to input, etc.
Date published: 2021-03-14
Rated 5 out of 5 by from Love it So easy and quick to use. Also very helpful with questions they ask
Date published: 2021-03-14
Rated 4 out of 5 by from GOOD SOFTWARE, EXPERT SERVICE HARD TO ACCESS Although I had scheduled an expert review 2 weeks ahead of time, no expert called me. After multiple phone calls with less competent associates over 2 hours, I got a call from Joseph, an expert who helped me with all the questions.
Date published: 2021-03-14
Rated 5 out of 5 by from AWESOME LOVED IT. DIDNT TAKE LONG. ALL MY INFO WAS THERE. I PLAN ON USEING IT NEXT YEAR.
Date published: 2021-03-14
Rated 5 out of 5 by from James is the MAN! I was struggling with a few things and had to go Live with James and he totally helped and gave me piece of mind. Also found more tax credits for my son! Pumped for TT
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6366