TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Very bad I hate it not worth the money Not good very hard and not clear I hate if waist of money I hate it not good very bad website. I don't recommend it it. I would give 0 if I could
Date published: 2023-03-19
Rated 4 out of 5 by from Pricey but convenient Quick and easy, love how the information is saved and only the numbers need to be updated each year. Getting expensive though!
Date published: 2023-03-19
Rated 1 out of 5 by from I used to like TurboTax Too many hidden fees and gimmicks. First I almost didn't realize that they charge a $39 fee to pay using the return rather than credit card. Then, after 2 hours of work, I accidentally clicked the premium button. This is a permanent button??? Only way to undo is to start all the way over. This mistake cost me $60. Yes I could start over but a quality product wouldn't make me do that.
Date published: 2023-03-19
Rated 3 out of 5 by from Not as easy as last year I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Makes Complicated Taxes Simple I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
Rated 5 out of 5 by from Wonderful Great support and easy process. Will continue to use its services.
Date published: 2023-03-19
Rated 2 out of 5 by from It's changed. and not for the better! From the log in process thru the print options that don't work as advertised, Turbo Tax took a HUGE step backwards for 2022 tax returns. I was shocked at how much it deteriorated from prior years use!!! Even the submission of this review requiring a nickname?? Seriously??? WHY???
Date published: 2023-03-19
Rated 5 out of 5 by from Like an old Friend Have used Turbo Tax for years. It's like an old friend.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is on it no doubt So helpful with every misunderstanding and always there for you when you need them to pop right in
Date published: 2023-03-19
Rated 4 out of 5 by from hard to file You make it next to impossible to file free federal and mail state. I ahve a problem with paying to make it easier for the state IRS.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very bad I hate it not worth the money Not good very hard and not clear I hate if waist of money I hate it not good very bad website. I don't recommend it it. I would give 0 if I could
Date published: 2023-03-19
Rated 4 out of 5 by from Pricey but convenient Quick and easy, love how the information is saved and only the numbers need to be updated each year. Getting expensive though!
Date published: 2023-03-19
Rated 1 out of 5 by from I used to like TurboTax Too many hidden fees and gimmicks. First I almost didn't realize that they charge a $39 fee to pay using the return rather than credit card. Then, after 2 hours of work, I accidentally clicked the premium button. This is a permanent button??? Only way to undo is to start all the way over. This mistake cost me $60. Yes I could start over but a quality product wouldn't make me do that.
Date published: 2023-03-19
Rated 3 out of 5 by from Not as easy as last year I had a heck of a time to find an easy answer to "how to apply 2022 refund to 2023 estimate" It sent me in circles and your responses and "support" were not helpful.
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Makes Complicated Taxes Simple I have used TurboTax for the past 8 years. The import is accurate and makes a dreaded task tolerable.
Date published: 2023-03-19
Rated 5 out of 5 by from Wonderful Great support and easy process. Will continue to use its services.
Date published: 2023-03-19
Rated 2 out of 5 by from It's changed. and not for the better! From the log in process thru the print options that don't work as advertised, Turbo Tax took a HUGE step backwards for 2022 tax returns. I was shocked at how much it deteriorated from prior years use!!! Even the submission of this review requiring a nickname?? Seriously??? WHY???
Date published: 2023-03-19
Rated 5 out of 5 by from Like an old Friend Have used Turbo Tax for years. It's like an old friend.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is on it no doubt So helpful with every misunderstanding and always there for you when you need them to pop right in
Date published: 2023-03-19
Rated 4 out of 5 by from hard to file You make it next to impossible to file free federal and mail state. I ahve a problem with paying to make it easier for the state IRS.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6366