TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Its aight Really it works which is why I keep coming back but every year where I qualify for free they have some fine print that stops me from getting it. Then I have to pay. If it was not for the convenience I would honestly have given it 1 star.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbotax is good I have been using Turbo Tax for a number of years with no problems. I would recommend Turbo Tax for anyone who files their own return.
Date published: 2022-02-27
Rated 5 out of 5 by from Ye Great as usual. Been helpful since I started using it day one.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax made filing taxes less stressful. I was initially stressed and overwhelmed about filing my taxes by myself but turbo tax made it easy to understand and the process was flawless.
Date published: 2022-02-27
Rated 5 out of 5 by from Excelente servicio y fácil de usar Fue la primera vez que lleno por mi propia cuenta y fue increíble
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy and helpful This was my first time filing my taxes and I’m on my own they very helpful and it was easy to do
Date published: 2022-02-27
Rated 4 out of 5 by from Returns rejected .Pleased with Turbo Tax for many years. Cannot fathom why returns repeatedly being rejected this year. Only difference this year (2021) is death of spouse.
Date published: 2022-02-27
Rated 3 out of 5 by from Not as good as it was I have used TurboTax for many years and this year was the most frustrating. There was a problem with my state return that was blocking me from submitting my taxes. I finally was able to reach out to a person who told me that there was a problem and they were working on it and for me to check back tomorrow. I also had connectivity issues where I couldn't access my account several times and then had problems filing my returns. I'm very disappointed in this years product. Not sure if I will file next year with TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy peasy I use it every year. It is very easy and quick. Love it.
Date published: 2022-02-27
Rated 4 out of 5 by from Experience with Turbotax I find Turbo tax easy to use, though sometimes one gets into a do-loop with inadequate explanation.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6365
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Its aight Really it works which is why I keep coming back but every year where I qualify for free they have some fine print that stops me from getting it. Then I have to pay. If it was not for the convenience I would honestly have given it 1 star.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbotax is good I have been using Turbo Tax for a number of years with no problems. I would recommend Turbo Tax for anyone who files their own return.
Date published: 2022-02-27
Rated 5 out of 5 by from Ye Great as usual. Been helpful since I started using it day one.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax made filing taxes less stressful. I was initially stressed and overwhelmed about filing my taxes by myself but turbo tax made it easy to understand and the process was flawless.
Date published: 2022-02-27
Rated 5 out of 5 by from Excelente servicio y fácil de usar Fue la primera vez que lleno por mi propia cuenta y fue increíble
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy and helpful This was my first time filing my taxes and I’m on my own they very helpful and it was easy to do
Date published: 2022-02-27
Rated 4 out of 5 by from Returns rejected .Pleased with Turbo Tax for many years. Cannot fathom why returns repeatedly being rejected this year. Only difference this year (2021) is death of spouse.
Date published: 2022-02-27
Rated 3 out of 5 by from Not as good as it was I have used TurboTax for many years and this year was the most frustrating. There was a problem with my state return that was blocking me from submitting my taxes. I finally was able to reach out to a person who told me that there was a problem and they were working on it and for me to check back tomorrow. I also had connectivity issues where I couldn't access my account several times and then had problems filing my returns. I'm very disappointed in this years product. Not sure if I will file next year with TurboTax.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy peasy I use it every year. It is very easy and quick. Love it.
Date published: 2022-02-27
Rated 4 out of 5 by from Experience with Turbotax I find Turbo tax easy to use, though sometimes one gets into a do-loop with inadequate explanation.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6365