TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Finding the download was MISERABLE The logon page went into an infinite loop. I had to go to a FAQ page to find out how to backdoor my way into the the downloads page.
Date published: 2021-03-14
Rated 5 out of 5 by from They are there for you I had a few issues with my return. Jose assisted me (along with Tech support) to ensure my files were accurate. I received a little tax code education in the process. Thank you Jose!
Date published: 2021-03-14
Rated 3 out of 5 by from Home & Business Version needs improvements I use this Version to file my personal taxes, which include one Rental apartment. In DC where we live, we are required to file an unincorporated business franchise tax (Form D-30) for this single rental, and then deduct the tax paid on the DC Income Tax From D-40 that Turbotax prepares. Unfortunately, TurboTax Home & Business, although being optimized for small consulting and rental business that accompany individuals, does not prepare the DC Form D-30, required since 2018. Looks like the Turbotax Home & Business Versions cannot file ... a D-30 Business tax for a small single rental unit. This is an inconvenience that I hope Turbotax will fix in a future version.
Date published: 2021-03-14
Rated 5 out of 5 by from Fast, easy, cheaper than an accountant It didn't take long to do our taxes. The site explains everything very well and it cost us about half what our previous tax preparer charged. Win-Win- Win
Date published: 2021-03-14
Rated 5 out of 5 by from fast and easy easy to follow instructions and it had cute graphics
Date published: 2021-03-14
Rated 5 out of 5 by from Great Software Easy to use and thorough guidance to completing taxes on line. Rely on TurboTax every tax season.
Date published: 2021-03-14
Rated 5 out of 5 by from awesome good and quick and save money and really fast love it!
Date published: 2021-03-14
Rated 5 out of 5 by from Great Expert Assistance Never used the experts before, but am happy they were here as they made what was becoming confusing very clear.
Date published: 2021-03-14
Rated 3 out of 5 by from Turbo Tax is simple Turbo Tax was easy to use but they aren't upfront with the cost of the additions like Deluxe. Even while you're filling out the payment information they don't show you what the total cost will be. It was double what I had expected because they charge you for state and federal (they don't give you a choice to do one) and then add tax.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome Fast and helped walk me through complex issues and made the process easy.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6365
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Finding the download was MISERABLE The logon page went into an infinite loop. I had to go to a FAQ page to find out how to backdoor my way into the the downloads page.
Date published: 2021-03-14
Rated 5 out of 5 by from They are there for you I had a few issues with my return. Jose assisted me (along with Tech support) to ensure my files were accurate. I received a little tax code education in the process. Thank you Jose!
Date published: 2021-03-14
Rated 3 out of 5 by from Home & Business Version needs improvements I use this Version to file my personal taxes, which include one Rental apartment. In DC where we live, we are required to file an unincorporated business franchise tax (Form D-30) for this single rental, and then deduct the tax paid on the DC Income Tax From D-40 that Turbotax prepares. Unfortunately, TurboTax Home & Business, although being optimized for small consulting and rental business that accompany individuals, does not prepare the DC Form D-30, required since 2018. Looks like the Turbotax Home & Business Versions cannot file ... a D-30 Business tax for a small single rental unit. This is an inconvenience that I hope Turbotax will fix in a future version.
Date published: 2021-03-14
Rated 5 out of 5 by from Fast, easy, cheaper than an accountant It didn't take long to do our taxes. The site explains everything very well and it cost us about half what our previous tax preparer charged. Win-Win- Win
Date published: 2021-03-14
Rated 5 out of 5 by from fast and easy easy to follow instructions and it had cute graphics
Date published: 2021-03-14
Rated 5 out of 5 by from Great Software Easy to use and thorough guidance to completing taxes on line. Rely on TurboTax every tax season.
Date published: 2021-03-14
Rated 5 out of 5 by from awesome good and quick and save money and really fast love it!
Date published: 2021-03-14
Rated 5 out of 5 by from Great Expert Assistance Never used the experts before, but am happy they were here as they made what was becoming confusing very clear.
Date published: 2021-03-14
Rated 3 out of 5 by from Turbo Tax is simple Turbo Tax was easy to use but they aren't upfront with the cost of the additions like Deluxe. Even while you're filling out the payment information they don't show you what the total cost will be. It was double what I had expected because they charge you for state and federal (they don't give you a choice to do one) and then add tax.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome Fast and helped walk me through complex issues and made the process easy.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6365