TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by carose123 from ok concerns that were no answered on capital gains. imported tax info but never saw any capital gains on return
Date published: 2023-03-19
Rated 5 out of 5 by cheva1972 from exceptional TurboTax was so easy to manuver through. I had no problems completing it.
Date published: 2023-03-19
Rated 1 out of 5 by Real Users from Horrible Turbo Tax charges for State are terrible. I would not suggest any one to use turbox tax if they need to file for multiple states and want to use eFile.
Date published: 2023-03-19
Rated 5 out of 5 by Cream between the cookies from Excellent Service online and on phone This is a very comprehensive step by step tool. Online it is so much faster, and TurboTax guides one thru the steps with side notes and explanations. Even offer a live phone call if stuck.
Date published: 2023-03-19
Rated 5 out of 5 by Val Cr from Great Tax Tool! It was easy to file my taxes. The step by step instructions were very easy to follow!
Date published: 2023-03-19
Rated 5 out of 5 by spillkit from Turbo Tax is outstanding For easy to navigate and work through situations. Awesome support
Date published: 2023-03-19
Rated 1 out of 5 by GAAXXX from Hidden fee for paying services with returns! I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. Engaging in such dark patterns reflects poorly on your business and damages the trust of your customers. As a service provider who handles private user information, transparency and honesty are crucial to maintain our trust. Please refrain from such practices in the future.
Date published: 2023-03-19
Rated 5 out of 5 by jdb2025 from Great! nice and easy, highly recommend it to others. Thanks
Date published: 2023-03-19
Rated 5 out of 5 by Ely123 from turbo tax is simple and easy very helpful and easy to do. would recommend turbo tax
Date published: 2023-03-19
Rated 5 out of 5 by BobM_hbg from Turbo Tax is great! Turbo Tax is priced good, easy to use, and accurate.
All TurboTax® Offerings Reviews - Page 6363
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by carose123 from ok concerns that were no answered on capital gains. imported tax info but never saw any capital gains on return
Date published: 2023-03-19
Rated 5 out of 5 by cheva1972 from exceptional TurboTax was so easy to manuver through. I had no problems completing it.
Date published: 2023-03-19
Rated 1 out of 5 by Real Users from Horrible Turbo Tax charges for State are terrible. I would not suggest any one to use turbox tax if they need to file for multiple states and want to use eFile.
Date published: 2023-03-19
Rated 5 out of 5 by Cream between the cookies from Excellent Service online and on phone This is a very comprehensive step by step tool. Online it is so much faster, and TurboTax guides one thru the steps with side notes and explanations. Even offer a live phone call if stuck.
Date published: 2023-03-19
Rated 5 out of 5 by Val Cr from Great Tax Tool! It was easy to file my taxes. The step by step instructions were very easy to follow!
Date published: 2023-03-19
Rated 5 out of 5 by spillkit from Turbo Tax is outstanding For easy to navigate and work through situations. Awesome support
Date published: 2023-03-19
Rated 1 out of 5 by GAAXXX from Hidden fee for paying services with returns! I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. Engaging in such dark patterns reflects poorly on your business and damages the trust of your customers. As a service provider who handles private user information, transparency and honesty are crucial to maintain our trust. Please refrain from such practices in the future.
Date published: 2023-03-19
Rated 5 out of 5 by jdb2025 from Great! nice and easy, highly recommend it to others. Thanks
Date published: 2023-03-19
Rated 5 out of 5 by Ely123 from turbo tax is simple and easy very helpful and easy to do. would recommend turbo tax
Date published: 2023-03-19
Rated 5 out of 5 by BobM_hbg from Turbo Tax is great! Turbo Tax is priced good, easy to use, and accurate.
All TurboTax® Offerings Reviews - Page 6363
Date published: 2023-03-19