TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ok concerns that were no answered on capital gains. imported tax info but never saw any capital gains on return
Date published: 2023-03-19
Rated 5 out of 5 by from exceptional TurboTax was so easy to manuver through. I had no problems completing it.
Date published: 2023-03-19
Rated 1 out of 5 by from Horrible Turbo Tax charges for State are terrible. I would not suggest any one to use turbox tax if they need to file for multiple states and want to use eFile.
Date published: 2023-03-19
Rated 5 out of 5 by from Excellent Service online and on phone This is a very comprehensive step by step tool. Online it is so much faster, and TurboTax guides one thru the steps with side notes and explanations. Even offer a live phone call if stuck.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Tax Tool! It was easy to file my taxes. The step by step instructions were very easy to follow!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is outstanding For easy to navigate and work through situations. Awesome support
Date published: 2023-03-19
Rated 1 out of 5 by from Hidden fee for paying services with returns! I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. Engaging in such dark patterns reflects poorly on your business and damages the trust of your customers. As a service provider who handles private user information, transparency and honesty are crucial to maintain our trust. Please refrain from such practices in the future.
Date published: 2023-03-19
Rated 5 out of 5 by from Great! nice and easy, highly recommend it to others. Thanks
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is simple and easy very helpful and easy to do. would recommend turbo tax
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is priced good, easy to use, and accurate.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6363
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ok concerns that were no answered on capital gains. imported tax info but never saw any capital gains on return
Date published: 2023-03-19
Rated 5 out of 5 by from exceptional TurboTax was so easy to manuver through. I had no problems completing it.
Date published: 2023-03-19
Rated 1 out of 5 by from Horrible Turbo Tax charges for State are terrible. I would not suggest any one to use turbox tax if they need to file for multiple states and want to use eFile.
Date published: 2023-03-19
Rated 5 out of 5 by from Excellent Service online and on phone This is a very comprehensive step by step tool. Online it is so much faster, and TurboTax guides one thru the steps with side notes and explanations. Even offer a live phone call if stuck.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Tax Tool! It was easy to file my taxes. The step by step instructions were very easy to follow!
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is outstanding For easy to navigate and work through situations. Awesome support
Date published: 2023-03-19
Rated 1 out of 5 by from Hidden fee for paying services with returns! I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. I am extremely disappointed to find that you charged a hidden fee for paying your services with my tax returns. Had I not manually verified the charges, I would not have noticed it. Engaging in such dark patterns reflects poorly on your business and damages the trust of your customers. As a service provider who handles private user information, transparency and honesty are crucial to maintain our trust. Please refrain from such practices in the future.
Date published: 2023-03-19
Rated 5 out of 5 by from Great! nice and easy, highly recommend it to others. Thanks
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is simple and easy very helpful and easy to do. would recommend turbo tax
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is priced good, easy to use, and accurate.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6363