TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TurboTax helpful, but difficult to revise info. Experts were courteous, trying their best, & generally knowledgeable but I had a couple of difficult situations that were hard to correct and revise in your system. I eventually ended up talking with a CPA because TurboTax standards would not let me change/enter numbers less than $0.50 in an account, but also would not let me ignore it.
Date published: 2021-04-15
Rated 5 out of 5 by from This was really awesome I like how simple the process was this year. The much needed help was available for me.
Date published: 2021-04-15
Rated 2 out of 5 by from five years attempting to get my discount I have been trying for YEARS to get the appropriate discounts on turbo tax. I have literally spent hours on this. The directions supplied simply do not work. Tried Fidelity and tried AAA. It is a joke.
Date published: 2021-04-15
Rated 5 out of 5 by from makes life easy So easy to file with Turbo Tax ! Makes everything simple and easy to understand took less than an hour to complete my simple tax return
Date published: 2021-04-15
Rated 5 out of 5 by from everyone should file with turbo the whole world should file with turbo tax it very easy
Date published: 2021-04-15
Rated 4 out of 5 by from Won't accept large numbers As a stock trader with lots of transactions, it's not uncommon to have total proceeds or cost basis over $9,999,999.99 even though overall profit or loss might only be a few thousand dollars. Unfortunately, Turbotax won't accept numbers with more than nine digits to the left of the decimal.
Date published: 2021-04-15
Rated 5 out of 5 by from Been Using Turbo Tax for Years Great product. Very easy to use. Walks you through every scenario, asking you simple, easily-understood questions. You don't even have to look at the actual tax forms, unless you want to (you can toggle between question format and the tax forms). Been using this for years (many years)!!!
Date published: 2021-04-15
Rated 4 out of 5 by from Easy Quick and easy process. Able to file taxes from home
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo Tax gave me some headaches Terrible transition from 2019 to 2020. I could not import data from 2019.
Date published: 2021-04-15
Rated 5 out of 5 by from awesome as usual Great tools, great people, love TurboTax, will use them again every year!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 6361
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax helpful, but difficult to revise info. Experts were courteous, trying their best, & generally knowledgeable but I had a couple of difficult situations that were hard to correct and revise in your system. I eventually ended up talking with a CPA because TurboTax standards would not let me change/enter numbers less than $0.50 in an account, but also would not let me ignore it.
Date published: 2021-04-15
Rated 5 out of 5 by from This was really awesome I like how simple the process was this year. The much needed help was available for me.
Date published: 2021-04-15
Rated 2 out of 5 by from five years attempting to get my discount I have been trying for YEARS to get the appropriate discounts on turbo tax. I have literally spent hours on this. The directions supplied simply do not work. Tried Fidelity and tried AAA. It is a joke.
Date published: 2021-04-15
Rated 5 out of 5 by from makes life easy So easy to file with Turbo Tax ! Makes everything simple and easy to understand took less than an hour to complete my simple tax return
Date published: 2021-04-15
Rated 5 out of 5 by from everyone should file with turbo the whole world should file with turbo tax it very easy
Date published: 2021-04-15
Rated 4 out of 5 by from Won't accept large numbers As a stock trader with lots of transactions, it's not uncommon to have total proceeds or cost basis over $9,999,999.99 even though overall profit or loss might only be a few thousand dollars. Unfortunately, Turbotax won't accept numbers with more than nine digits to the left of the decimal.
Date published: 2021-04-15
Rated 5 out of 5 by from Been Using Turbo Tax for Years Great product. Very easy to use. Walks you through every scenario, asking you simple, easily-understood questions. You don't even have to look at the actual tax forms, unless you want to (you can toggle between question format and the tax forms). Been using this for years (many years)!!!
Date published: 2021-04-15
Rated 4 out of 5 by from Easy Quick and easy process. Able to file taxes from home
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo Tax gave me some headaches Terrible transition from 2019 to 2020. I could not import data from 2019.
Date published: 2021-04-15
Rated 5 out of 5 by from awesome as usual Great tools, great people, love TurboTax, will use them again every year!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 6361