TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from TurboTax is good but not great. TurboTax is easy to use but it is hard to change things sometimes. This makes it good but not great. It is hard to find the control to print the documents and I never could figure out how to correct an old home phone number that had been carried over from a prior year's return. In an earlier version of TurboTax the tax filer could create a small spreadsheet to list multiple donations or gifts before uploading them into the program. It allowed the user to play a "what if" type scenario in multiple areas. This feature is gone.
Date published: 2021-03-15
Rated 5 out of 5 by from Very Easy and FAST! Clear, concise, will use again! The returns took a matter of minutes and provided easy to read explanations when something was unclear. Whoever wrote these prompts deserves a medal!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax was easier than expected. I thought my return would be too complicated to file myself. Turbo Tax walked me through each step successfully. I will use Turbo Tax again next year!
Date published: 2021-03-15
Rated 5 out of 5 by from it's great it makes it so easy to do by myself.....never have done it without using a service
Date published: 2021-03-15
Rated 5 out of 5 by from easy peezy loved it never used before but will from now on, thank you !
Date published: 2021-03-15
Rated 2 out of 5 by from QBI calculation and Allocation is Cumbersome Not Good - The allocation of QBI to partners should have been automated. Because I had QBI from a partnership I had to manual allocate it to the individual partners. There is not reason that this could not have been allocated as business income was allocated.
Date published: 2021-03-15
Rated 5 out of 5 by from Simple and great Nice smooth process not expensive I like it. Will use again.
Date published: 2021-03-15
Rated 5 out of 5 by from Simple is best What is most enjoyable, if taxes can ever be calleed enjoyable, is the simple and direct step by step instructions.
Date published: 2021-03-15
Rated 5 out of 5 by from Overall best user friendly tax software Turbo Tax Business has always been consistently accurate and user friendly.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome Good tax people .I will continue to file with them.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is good but not great. TurboTax is easy to use but it is hard to change things sometimes. This makes it good but not great. It is hard to find the control to print the documents and I never could figure out how to correct an old home phone number that had been carried over from a prior year's return. In an earlier version of TurboTax the tax filer could create a small spreadsheet to list multiple donations or gifts before uploading them into the program. It allowed the user to play a "what if" type scenario in multiple areas. This feature is gone.
Date published: 2021-03-15
Rated 5 out of 5 by from Very Easy and FAST! Clear, concise, will use again! The returns took a matter of minutes and provided easy to read explanations when something was unclear. Whoever wrote these prompts deserves a medal!
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax was easier than expected. I thought my return would be too complicated to file myself. Turbo Tax walked me through each step successfully. I will use Turbo Tax again next year!
Date published: 2021-03-15
Rated 5 out of 5 by from it's great it makes it so easy to do by myself.....never have done it without using a service
Date published: 2021-03-15
Rated 5 out of 5 by from easy peezy loved it never used before but will from now on, thank you !
Date published: 2021-03-15
Rated 2 out of 5 by from QBI calculation and Allocation is Cumbersome Not Good - The allocation of QBI to partners should have been automated. Because I had QBI from a partnership I had to manual allocate it to the individual partners. There is not reason that this could not have been allocated as business income was allocated.
Date published: 2021-03-15
Rated 5 out of 5 by from Simple and great Nice smooth process not expensive I like it. Will use again.
Date published: 2021-03-15
Rated 5 out of 5 by from Simple is best What is most enjoyable, if taxes can ever be calleed enjoyable, is the simple and direct step by step instructions.
Date published: 2021-03-15
Rated 5 out of 5 by from Overall best user friendly tax software Turbo Tax Business has always been consistently accurate and user friendly.
Date published: 2021-03-15
Rated 5 out of 5 by from Awesome Good tax people .I will continue to file with them.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6353