TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy and painless. It guided me throughout the whole process.
Date published: 2021-04-07
Rated 5 out of 5 by from Loyal customer Product gets easier to use each year. Importing information from previous year's forms really speeds up completion of tax forms.
Date published: 2021-04-07
Rated 4 out of 5 by from turbo tax figured everything out I spoke to 4 agents today, the last was Larry, and he was awesome Things that were confusing to me, and sometimes him, when I entered information incorrectly he kept after it until he figured it out he deserves a raise! A BIG ONE Earlier in the day I chatted with Kendra i believe, and she should be fired!! I would type in a question and it would take her up to 10 minutes to respond and then the would quote some part of the tax code NOT helpful at all and a complete waste of my time. the 5 star rating below is only for Larry!!
Date published: 2021-04-07
Rated 5 out of 5 by from great tax software I have been using Tubo Tax deluxe for many years. It is intuitive and user friendly
Date published: 2021-04-07
Rated 4 out of 5 by from Turbo Tax is OK. Still difficult for novice. I about made a $3500 mistake and it would have gone through.
Date published: 2021-04-07
Rated 4 out of 5 by from So Easy! Turbo tax fits so conveniently into a busy schedule. Whenever you find the time--late night, Sunday afternoon, an off-day from work--you can knock out all or part of your filing. If you don't get it finished, it is waiting for you to comeback. Have doubts about your entries? You can go back and re enter data easily. No trying to fit an appointment in a busy schedule, no cranky tax accountants whose credentials you question, no realizing that you will have to do it all over again because you have forgotten some critical paperwork. Oh, did I mention that it is a fraction of the cost of those tax preparation services?
Date published: 2021-04-07
Rated 5 out of 5 by from So Easy Worked great was so easy to get my taxes done. will do it again next year
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Great! The experience was quick and easy for my first time filing!
Date published: 2021-04-07
Rated 5 out of 5 by from Got me a bigger refund than I had figured. Nice and easy to get all the info submitted. Scored on the reduction of taxable unemployment!
Date published: 2021-04-07
Rated 5 out of 5 by from So easy & Efficient ! Turbotax makes everything so easy and quick. This was an awesome experience and process.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy and painless. It guided me throughout the whole process.
Date published: 2021-04-07
Rated 5 out of 5 by from Loyal customer Product gets easier to use each year. Importing information from previous year's forms really speeds up completion of tax forms.
Date published: 2021-04-07
Rated 4 out of 5 by from turbo tax figured everything out I spoke to 4 agents today, the last was Larry, and he was awesome Things that were confusing to me, and sometimes him, when I entered information incorrectly he kept after it until he figured it out he deserves a raise! A BIG ONE Earlier in the day I chatted with Kendra i believe, and she should be fired!! I would type in a question and it would take her up to 10 minutes to respond and then the would quote some part of the tax code NOT helpful at all and a complete waste of my time. the 5 star rating below is only for Larry!!
Date published: 2021-04-07
Rated 5 out of 5 by from great tax software I have been using Tubo Tax deluxe for many years. It is intuitive and user friendly
Date published: 2021-04-07
Rated 4 out of 5 by from Turbo Tax is OK. Still difficult for novice. I about made a $3500 mistake and it would have gone through.
Date published: 2021-04-07
Rated 4 out of 5 by from So Easy! Turbo tax fits so conveniently into a busy schedule. Whenever you find the time--late night, Sunday afternoon, an off-day from work--you can knock out all or part of your filing. If you don't get it finished, it is waiting for you to comeback. Have doubts about your entries? You can go back and re enter data easily. No trying to fit an appointment in a busy schedule, no cranky tax accountants whose credentials you question, no realizing that you will have to do it all over again because you have forgotten some critical paperwork. Oh, did I mention that it is a fraction of the cost of those tax preparation services?
Date published: 2021-04-07
Rated 5 out of 5 by from So Easy Worked great was so easy to get my taxes done. will do it again next year
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Great! The experience was quick and easy for my first time filing!
Date published: 2021-04-07
Rated 5 out of 5 by from Got me a bigger refund than I had figured. Nice and easy to get all the info submitted. Scored on the reduction of taxable unemployment!
Date published: 2021-04-07
Rated 5 out of 5 by from So easy & Efficient ! Turbotax makes everything so easy and quick. This was an awesome experience and process.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 6351