TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Star ratings are from 2022
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TurboTax Online
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Rated 5 out of 5 by
Checked from
easy to use
very easy to use and provided with many resources for help
Date published: 2022-10-13
Rated 5 out of 5 by
SwissSusy from
TurboTax is great.
Most of the experts are awesome! Much of TT's language in instructions is confusing, at least to me. Maybe you should think about a version called "TurboTax For Dummies"
Date published: 2022-10-13
Rated 1 out of 5 by
daniel r c from
2 years in a row, my return is rejected with no re
The last 2 years returns had to get printed due to identity could not get verified. AGI matched transcripts
Date published: 2022-10-13
Rated 5 out of 5 by
NikNiki from
TurboTax Live is Great
My TurboTax Live Expert, Mitzi, was excellent. She was selected for her expertise that were perfectly suited for my needs. She walked us through everything to be sure we understood.
Date published: 2022-10-13
Rated 4 out of 5 by
I owe too much from
Turbo Tax works
Turbo Tax does what it says it will do. Some of the fields are a little confusing, but I manage to figure them out.
Date published: 2022-10-13
Rated 5 out of 5 by
Rick Joe from
Review
great company, great company, great company, great company
Date published: 2022-10-13
Rated 4 out of 5 by
Silver Paradox from
Turbotax worked well for me.
Some parts were a bit of a struggle, retirement contributions, etc., like usual, but made it through in the end.
Date published: 2022-10-13
Rated 4 out of 5 by
WinItAll from
TurboTax is improving every year!
The TurboTax wizard is very good however I did run into some blocks. I was able to quickly connect with help and submit my tax return on time.
Date published: 2022-10-13
Rated 5 out of 5 by
pmbs from
Needs more explanation when RMD amounts don't matc
It took a while for me to figure to add the missing RMD payment to the total I had previously entered as I got the payment of that amount in early 2022. I just figured it would be on next year's return. Also when completing a section of the walkthrough the software always brought me back to the top of the questions rather than leaving me at the ready to do the next subset of the particular topic.Kind of a drag to keep finding and going back to the subsection that I was working on. Thanks!!
Date published: 2022-10-13
Rated 5 out of 5 by
WC Last Minute from
The only way to prepare your taxes in 1 Day
Easy to use, walks you through everything. Videos and Help are very helpful.
All TurboTax® Offerings Reviews - Page 6342
Date published: 2022-10-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Checked from
easy to use
very easy to use and provided with many resources for help
Date published: 2022-10-13
Rated 5 out of 5 by
SwissSusy from
TurboTax is great.
Most of the experts are awesome! Much of TT's language in instructions is confusing, at least to me. Maybe you should think about a version called "TurboTax For Dummies"
Date published: 2022-10-13
Rated 1 out of 5 by
daniel r c from
2 years in a row, my return is rejected with no re
The last 2 years returns had to get printed due to identity could not get verified. AGI matched transcripts
Date published: 2022-10-13
Rated 5 out of 5 by
NikNiki from
TurboTax Live is Great
My TurboTax Live Expert, Mitzi, was excellent. She was selected for her expertise that were perfectly suited for my needs. She walked us through everything to be sure we understood.
Date published: 2022-10-13
Rated 4 out of 5 by
I owe too much from
Turbo Tax works
Turbo Tax does what it says it will do. Some of the fields are a little confusing, but I manage to figure them out.
Date published: 2022-10-13
Rated 5 out of 5 by
Rick Joe from
Review
great company, great company, great company, great company
Date published: 2022-10-13
Rated 4 out of 5 by
Silver Paradox from
Turbotax worked well for me.
Some parts were a bit of a struggle, retirement contributions, etc., like usual, but made it through in the end.
Date published: 2022-10-13
Rated 4 out of 5 by
WinItAll from
TurboTax is improving every year!
The TurboTax wizard is very good however I did run into some blocks. I was able to quickly connect with help and submit my tax return on time.
Date published: 2022-10-13
Rated 5 out of 5 by
pmbs from
Needs more explanation when RMD amounts don't matc
It took a while for me to figure to add the missing RMD payment to the total I had previously entered as I got the payment of that amount in early 2022. I just figured it would be on next year's return. Also when completing a section of the walkthrough the software always brought me back to the top of the questions rather than leaving me at the ready to do the next subset of the particular topic.Kind of a drag to keep finding and going back to the subsection that I was working on. Thanks!!
Date published: 2022-10-13
Rated 5 out of 5 by
WC Last Minute from
The only way to prepare your taxes in 1 Day
Easy to use, walks you through everything. Videos and Help are very helpful.
All TurboTax® Offerings Reviews - Page 6342
Date published: 2022-10-13