TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use very easy to use and provided with many resources for help
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax is great. Most of the experts are awesome! Much of TT's language in instructions is confusing, at least to me. Maybe you should think about a version called "TurboTax For Dummies"
Date published: 2022-10-13
Rated 1 out of 5 by from 2 years in a row, my return is rejected with no re The last 2 years returns had to get printed due to identity could not get verified. AGI matched transcripts
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax Live is Great My TurboTax Live Expert, Mitzi, was excellent. She was selected for her expertise that were perfectly suited for my needs. She walked us through everything to be sure we understood.
Date published: 2022-10-13
Rated 4 out of 5 by from Turbo Tax works Turbo Tax does what it says it will do. Some of the fields are a little confusing, but I manage to figure them out.
Date published: 2022-10-13
Rated 5 out of 5 by from Review great company, great company, great company, great company
Date published: 2022-10-13
Rated 4 out of 5 by from Turbotax worked well for me. Some parts were a bit of a struggle, retirement contributions, etc., like usual, but made it through in the end.
Date published: 2022-10-13
Rated 4 out of 5 by from TurboTax is improving every year! The TurboTax wizard is very good however I did run into some blocks. I was able to quickly connect with help and submit my tax return on time.
Date published: 2022-10-13
Rated 5 out of 5 by from Needs more explanation when RMD amounts don't matc It took a while for me to figure to add the missing RMD payment to the total I had previously entered as I got the payment of that amount in early 2022. I just figured it would be on next year's return. Also when completing a section of the walkthrough the software always brought me back to the top of the questions rather than leaving me at the ready to do the next subset of the particular topic.Kind of a drag to keep finding and going back to the subsection that I was working on. Thanks!!
Date published: 2022-10-13
Rated 5 out of 5 by from The only way to prepare your taxes in 1 Day Easy to use, walks you through everything. Videos and Help are very helpful.
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 6342
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use very easy to use and provided with many resources for help
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax is great. Most of the experts are awesome! Much of TT's language in instructions is confusing, at least to me. Maybe you should think about a version called "TurboTax For Dummies"
Date published: 2022-10-13
Rated 1 out of 5 by from 2 years in a row, my return is rejected with no re The last 2 years returns had to get printed due to identity could not get verified. AGI matched transcripts
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax Live is Great My TurboTax Live Expert, Mitzi, was excellent. She was selected for her expertise that were perfectly suited for my needs. She walked us through everything to be sure we understood.
Date published: 2022-10-13
Rated 4 out of 5 by from Turbo Tax works Turbo Tax does what it says it will do. Some of the fields are a little confusing, but I manage to figure them out.
Date published: 2022-10-13
Rated 5 out of 5 by from Review great company, great company, great company, great company
Date published: 2022-10-13
Rated 4 out of 5 by from Turbotax worked well for me. Some parts were a bit of a struggle, retirement contributions, etc., like usual, but made it through in the end.
Date published: 2022-10-13
Rated 4 out of 5 by from TurboTax is improving every year! The TurboTax wizard is very good however I did run into some blocks. I was able to quickly connect with help and submit my tax return on time.
Date published: 2022-10-13
Rated 5 out of 5 by from Needs more explanation when RMD amounts don't matc It took a while for me to figure to add the missing RMD payment to the total I had previously entered as I got the payment of that amount in early 2022. I just figured it would be on next year's return. Also when completing a section of the walkthrough the software always brought me back to the top of the questions rather than leaving me at the ready to do the next subset of the particular topic.Kind of a drag to keep finding and going back to the subsection that I was working on. Thanks!!
Date published: 2022-10-13
Rated 5 out of 5 by from The only way to prepare your taxes in 1 Day Easy to use, walks you through everything. Videos and Help are very helpful.
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 6342