TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Ryan was great Ryan was very efficient, and completely understandable
Date published: 2022-02-28
Rated 3 out of 5 by from Not the Best Its Been Something in the programming seems to have changed from previous years. Long story, but I went through most of the process thinking we would have to pay additional income tax (which we've never had to do) and then at then end it asked about the advanced child tax credits and all the sudden we were where we should have been with our refund. Not sure why, but I didn't really like it waiting that long before addressing that part.
Date published: 2022-02-28
Rated 3 out of 5 by from Ehh its ok Its free until it's not. You can't proceed without being forced to pay something...
Date published: 2022-02-28
Rated 5 out of 5 by from Unwavering Support My Turbo-Tax expert was knowledgeable and adept in supplying me with the right guidance in order to process my returns with confidence and peace of mind.
Date published: 2022-02-28
Rated 1 out of 5 by from Free???? Turbo Tax "free" version constantly tries to push you into the paid version and sign you up for affiliate programs. Be careful when using!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great process I would use this software again. It was easy to manage and very thorough.
Date published: 2022-02-28
Rated 5 out of 5 by from This was really easy and simple I very much appreciated the thoroughness TurboTax was offering and made this easier than the previous year I filed my taxes through Credit Karma. JUST REMEMBER TO PRINT OUT YOUR TAX RETURN FOR THE NEXT YEAR!!! Lol
Date published: 2022-02-28
Rated 5 out of 5 by from simply done It was easy to maneuver through the forms that i needed. There was a lot of changes in my life in 2021, and Turbo Tax made it easy for me to find them and complete them in a timely manner.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awsome! Used for more than 20 years. Will use for the foreseeable future.
Date published: 2022-02-28
Rated 2 out of 5 by from It’s ok It sucks some. Never can get the help I really need
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ryan was great Ryan was very efficient, and completely understandable
Date published: 2022-02-28
Rated 3 out of 5 by from Not the Best Its Been Something in the programming seems to have changed from previous years. Long story, but I went through most of the process thinking we would have to pay additional income tax (which we've never had to do) and then at then end it asked about the advanced child tax credits and all the sudden we were where we should have been with our refund. Not sure why, but I didn't really like it waiting that long before addressing that part.
Date published: 2022-02-28
Rated 3 out of 5 by from Ehh its ok Its free until it's not. You can't proceed without being forced to pay something...
Date published: 2022-02-28
Rated 5 out of 5 by from Unwavering Support My Turbo-Tax expert was knowledgeable and adept in supplying me with the right guidance in order to process my returns with confidence and peace of mind.
Date published: 2022-02-28
Rated 1 out of 5 by from Free???? Turbo Tax "free" version constantly tries to push you into the paid version and sign you up for affiliate programs. Be careful when using!!!!!
Date published: 2022-02-28
Rated 5 out of 5 by from Great process I would use this software again. It was easy to manage and very thorough.
Date published: 2022-02-28
Rated 5 out of 5 by from This was really easy and simple I very much appreciated the thoroughness TurboTax was offering and made this easier than the previous year I filed my taxes through Credit Karma. JUST REMEMBER TO PRINT OUT YOUR TAX RETURN FOR THE NEXT YEAR!!! Lol
Date published: 2022-02-28
Rated 5 out of 5 by from simply done It was easy to maneuver through the forms that i needed. There was a lot of changes in my life in 2021, and Turbo Tax made it easy for me to find them and complete them in a timely manner.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awsome! Used for more than 20 years. Will use for the foreseeable future.
Date published: 2022-02-28
Rated 2 out of 5 by from It’s ok It sucks some. Never can get the help I really need
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6338