TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Deluxe for the umpteenth year I've been using Turbo Tax for a lot of years, back when we had a business it was a bit more complicated, now that I'm retired its still worth it to have the best software.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Job with Software 1. TurboTax is EASY to use 2. I liked the way TurboTax was able to import important data from other institutions. 3. TurboTax saved a lot of my time preparing and submitting my tax return
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is a breath of fresh air I've been using Turbo tax for about 10 years now and it never fails to get my best refund.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Saved My Taxes Filing my taxes with TurboTax was easy and free, plus I had Urica; a lovely Live Expert, get me $371 more on my returns! 10/10 will use for my taxes again. (Next year)
Date published: 2022-02-28
Rated 2 out of 5 by from Needs some basic touch ups While the process is relatively straight forward, it took me several attempts to e-file due to a server delay or glitch of some sort. The employee was very helpful and for some reason it worked just after I signed up for the special plan. It wanted me to pay $80 or nearly that for a $5 tax break. I'd rather not get the tax break than pay more than 10x the amount to get it. When it's this small either include the service or ignore the tax break.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and Quick Turbo Tax is quick and easy! free services for military>. highly recommend!
Date published: 2022-02-28
Rated 5 out of 5 by from Good Program Seems to go right down the line, and provide all needed answers.
Date published: 2022-02-28
Rated 1 out of 5 by from NEED BETTER IMPROVEMENT WHEN IT COME TO CHARGES! WHEN YOU DONT GET MUCH BACK. TURBO TAX STILL CHARGE YOU HIGH FEES!!!
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX MAKES FILING MY 1040 POSSIBLE. I have used Turbo Tax for a number of years...always been satisfied...always been really straight forward...easy...no nonsense process.
Date published: 2022-02-28
Rated 3 out of 5 by from I have had better years This year it felt like turbo tax was pushing the advertising while filing a lot more. I also was about to have to pay taxes until I decided to review myself and realized a certain tax credit did not go through even though the answers were correct. It seems on some things I have to re-review them in order for them to take effect.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Deluxe for the umpteenth year I've been using Turbo Tax for a lot of years, back when we had a business it was a bit more complicated, now that I'm retired its still worth it to have the best software.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Job with Software 1. TurboTax is EASY to use 2. I liked the way TurboTax was able to import important data from other institutions. 3. TurboTax saved a lot of my time preparing and submitting my tax return
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is a breath of fresh air I've been using Turbo tax for about 10 years now and it never fails to get my best refund.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax Saved My Taxes Filing my taxes with TurboTax was easy and free, plus I had Urica; a lovely Live Expert, get me $371 more on my returns! 10/10 will use for my taxes again. (Next year)
Date published: 2022-02-28
Rated 2 out of 5 by from Needs some basic touch ups While the process is relatively straight forward, it took me several attempts to e-file due to a server delay or glitch of some sort. The employee was very helpful and for some reason it worked just after I signed up for the special plan. It wanted me to pay $80 or nearly that for a $5 tax break. I'd rather not get the tax break than pay more than 10x the amount to get it. When it's this small either include the service or ignore the tax break.
Date published: 2022-02-28
Rated 5 out of 5 by from Simple and Quick Turbo Tax is quick and easy! free services for military>. highly recommend!
Date published: 2022-02-28
Rated 5 out of 5 by from Good Program Seems to go right down the line, and provide all needed answers.
Date published: 2022-02-28
Rated 1 out of 5 by from NEED BETTER IMPROVEMENT WHEN IT COME TO CHARGES! WHEN YOU DONT GET MUCH BACK. TURBO TAX STILL CHARGE YOU HIGH FEES!!!
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX MAKES FILING MY 1040 POSSIBLE. I have used Turbo Tax for a number of years...always been satisfied...always been really straight forward...easy...no nonsense process.
Date published: 2022-02-28
Rated 3 out of 5 by from I have had better years This year it felt like turbo tax was pushing the advertising while filing a lot more. I also was about to have to pay taxes until I decided to review myself and realized a certain tax credit did not go through even though the answers were correct. It seems on some things I have to re-review them in order for them to take effect.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6326