TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Tool for Filing! I've used TurboTax for years. It has help me keep up with the many changes throughout the years!
Date published: 2021-03-14
Rated 5 out of 5 by from Super quick and easy. I've used turbo tax for my taxes for four years now and it's always easy and thorough and I always get the most back.
Date published: 2021-03-14
Rated 4 out of 5 by from Thanks live help was excellent - i really do appreciate all their help Anne was awesome
Date published: 2021-03-14
Rated 3 out of 5 by from Functional but disappointing 1. Links to help topics did not work - 5 out of 5 times 2. Error check yielded glitches that had to be skipped - simple name field mismatches or value flag indicators that were not truly an error 3. Some interview topics were vague and failed to answer true topics on tax code On 4 occasions i chose to research tax topics through IRS website, instead of using software. twice my personal research revealed language that conflicted with the software. 4. I expect better quality from a "Premier" product 5. State filing fee was too high. Cost ot file did not warrant Rate of return on efile
Date published: 2021-03-14
Rated 5 out of 5 by from great product been using for years and only gets better, will continue!
Date published: 2021-03-14
Rated 5 out of 5 by from Love Turbo Very good so far. It was easy and I could understand the process.
Date published: 2021-03-14
Rated 4 out of 5 by from Less than helpful expert interaction The expert needed to share my screen, and I followed all of the prescribed steps, but nothing worked. Thus, the expert was of very little use.
Date published: 2021-03-14
Rated 1 out of 5 by from I HATE that you can't download software I do not like the fact that I can't download the software to my computer like in the past. If you continue with this new format - I will NOT use turbo tax AGAIN
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great Very helpful. Made things simple. They answered all my questions!
Date published: 2021-03-14
Rated 5 out of 5 by from quick and easy my experience with turbo tax was quick and easy to understand.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6325
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Tool for Filing! I've used TurboTax for years. It has help me keep up with the many changes throughout the years!
Date published: 2021-03-14
Rated 5 out of 5 by from Super quick and easy. I've used turbo tax for my taxes for four years now and it's always easy and thorough and I always get the most back.
Date published: 2021-03-14
Rated 4 out of 5 by from Thanks live help was excellent - i really do appreciate all their help Anne was awesome
Date published: 2021-03-14
Rated 3 out of 5 by from Functional but disappointing 1. Links to help topics did not work - 5 out of 5 times 2. Error check yielded glitches that had to be skipped - simple name field mismatches or value flag indicators that were not truly an error 3. Some interview topics were vague and failed to answer true topics on tax code On 4 occasions i chose to research tax topics through IRS website, instead of using software. twice my personal research revealed language that conflicted with the software. 4. I expect better quality from a "Premier" product 5. State filing fee was too high. Cost ot file did not warrant Rate of return on efile
Date published: 2021-03-14
Rated 5 out of 5 by from great product been using for years and only gets better, will continue!
Date published: 2021-03-14
Rated 5 out of 5 by from Love Turbo Very good so far. It was easy and I could understand the process.
Date published: 2021-03-14
Rated 4 out of 5 by from Less than helpful expert interaction The expert needed to share my screen, and I followed all of the prescribed steps, but nothing worked. Thus, the expert was of very little use.
Date published: 2021-03-14
Rated 1 out of 5 by from I HATE that you can't download software I do not like the fact that I can't download the software to my computer like in the past. If you continue with this new format - I will NOT use turbo tax AGAIN
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great Very helpful. Made things simple. They answered all my questions!
Date published: 2021-03-14
Rated 5 out of 5 by from quick and easy my experience with turbo tax was quick and easy to understand.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6325