TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Very helpful but not quite perfect TurboTax is awesome in helping gather and present information, providing look-up from last year's return, asking pertinent questions, and sorting through the myriad tax forms and getting the in the right place. BUT, I made some errors which TurboTax did not catch (e/g, entered the same number on two different forms), and I only caught it through careful review of my own. Nevertheless, this is an excellent product that takes most of the headaches out of tax returns.
Date published: 2021-03-15
Rated 2 out of 5 by from Turbo Tax Fees I am not happy with fees and then being charged more than $60 advertised
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to use and helps you get the maximum credits that are available to you.
Date published: 2021-03-15
Rated 4 out of 5 by from Super Good many times I’ve use it always good and will keep it
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax for Business got the job done As happens each year, I need guidance. The step-by-step questions and the help forms gave me the guidance I needed.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to understand!! Very simple and informative easy step by step instruction.
Date published: 2021-03-15
Rated 5 out of 5 by from Solid software easy to use and straight-forward and quick process
Date published: 2021-03-15
Rated 5 out of 5 by from Great ! Very easy to work with highly recommend turbo tax for everyone
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is good I have used this service the last 4 years and it is great. Had a little problem this time finding the screen to enter my Social Security income. Used to the screen just popping up after my 1099-R income is entered. This year I had to search for it.
Date published: 2021-03-15
Rated 2 out of 5 by from State tax needs work! The state tax kept kicking me out. Errors included my business name(really) and a non resident form which was answered with nonresident answers. I eventually deleted out the nonresident form and clicked about 25 times to override the name error from popping up. Very frustrating! I worked on it for two days. First time TurboTax business filer; long time individual filer.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6323
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Very helpful but not quite perfect TurboTax is awesome in helping gather and present information, providing look-up from last year's return, asking pertinent questions, and sorting through the myriad tax forms and getting the in the right place. BUT, I made some errors which TurboTax did not catch (e/g, entered the same number on two different forms), and I only caught it through careful review of my own. Nevertheless, this is an excellent product that takes most of the headaches out of tax returns.
Date published: 2021-03-15
Rated 2 out of 5 by from Turbo Tax Fees I am not happy with fees and then being charged more than $60 advertised
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax is Great! Turbo Tax is easy to use and helps you get the maximum credits that are available to you.
Date published: 2021-03-15
Rated 4 out of 5 by from Super Good many times I’ve use it always good and will keep it
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax for Business got the job done As happens each year, I need guidance. The step-by-step questions and the help forms gave me the guidance I needed.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to understand!! Very simple and informative easy step by step instruction.
Date published: 2021-03-15
Rated 5 out of 5 by from Solid software easy to use and straight-forward and quick process
Date published: 2021-03-15
Rated 5 out of 5 by from Great ! Very easy to work with highly recommend turbo tax for everyone
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is good I have used this service the last 4 years and it is great. Had a little problem this time finding the screen to enter my Social Security income. Used to the screen just popping up after my 1099-R income is entered. This year I had to search for it.
Date published: 2021-03-15
Rated 2 out of 5 by from State tax needs work! The state tax kept kicking me out. Errors included my business name(really) and a non resident form which was answered with nonresident answers. I eventually deleted out the nonresident form and clicked about 25 times to override the name error from popping up. Very frustrating! I worked on it for two days. First time TurboTax business filer; long time individual filer.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6323