TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Very Disappointed! Had to file a 1099-MISC without a schedule C and instructions were very poor. It took me several hours to figure out.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo is easy, but you pay for ease Great software, Tax expert via chat could not help with 1099r codes. HSA automatically costs more to file federal.
Date published: 2021-04-13
Rated 4 out of 5 by from Very good good- but did not give a chance to pick direct deposit.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Amazing! It was so easy to follow! The steps are easy to follow!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax makes filing easy Turbo Tax is very self explanatory. Super easy to use.
Date published: 2021-04-13
Rated 2 out of 5 by from Disappointed this year To file federally is no charge. They charge you to file a state electronically. That should be included in the cost of turbo-tax. I have used turbo tax for many years with all years available on my computer and uploaded for comparison, yet this year it asked for obscure information from previous returns. That information should be automated.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax was simple to use, it went through step by step instructions for each item.
Date published: 2021-04-13
Rated 5 out of 5 by from way better than hr block use every year makes it super easy tried hr block this year and hated it came back
Date published: 2021-04-13
Rated 5 out of 5 by from The title is well known and stands for quality We've been using the Turbotax program for many years; we trust Turbotax and won't even think of using another program to prepare our federal and state tax returns.
Date published: 2021-04-13
Rated 5 out of 5 by from Great With all the changes happening last year, it was a relief to have to just follow nstructions
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6323
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very Disappointed! Had to file a 1099-MISC without a schedule C and instructions were very poor. It took me several hours to figure out.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo is easy, but you pay for ease Great software, Tax expert via chat could not help with 1099r codes. HSA automatically costs more to file federal.
Date published: 2021-04-13
Rated 4 out of 5 by from Very good good- but did not give a chance to pick direct deposit.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Amazing! It was so easy to follow! The steps are easy to follow!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax makes filing easy Turbo Tax is very self explanatory. Super easy to use.
Date published: 2021-04-13
Rated 2 out of 5 by from Disappointed this year To file federally is no charge. They charge you to file a state electronically. That should be included in the cost of turbo-tax. I have used turbo tax for many years with all years available on my computer and uploaded for comparison, yet this year it asked for obscure information from previous returns. That information should be automated.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax was simple to use, it went through step by step instructions for each item.
Date published: 2021-04-13
Rated 5 out of 5 by from way better than hr block use every year makes it super easy tried hr block this year and hated it came back
Date published: 2021-04-13
Rated 5 out of 5 by from The title is well known and stands for quality We've been using the Turbotax program for many years; we trust Turbotax and won't even think of using another program to prepare our federal and state tax returns.
Date published: 2021-04-13
Rated 5 out of 5 by from Great With all the changes happening last year, it was a relief to have to just follow nstructions
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 6323