TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from non clear instructions I have used Turbo Tax for several years. However, I found it very difficult this year to enter a non-business bad debt. Your instructions are not clear.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service The expert was awesome, kind, and responsive. Highly recommend.
Date published: 2022-02-27
Rated 5 out of 5 by from love love love turbo tax! Awesome experience! Simple and well explained.Thankful for this site!
Date published: 2022-02-27
Rated 1 out of 5 by from Time consuming and cost too much So when I first called the young lady on the phone went over everything that was needed from me I provided everything at the initial phone call with the exception of my drivers license information which I was told she would need before she could give mine taxes over to one of the tax people once the tax person obtain my stuff we set up a time for him to call and speak with me I never got a call and then it was text tag with him back-and-forth about things that he needed as opposed to looking at all of my stuff seeing what it was that he actually needed from me and sending me a list so that I could provide everything that he needed at one time then he says he’s made several phone calls to me which I never received at no time did he ever confirm the phone number that he had for me to make sure that he was actually calling the right number then it took him a week to get back to me once again to tell me he needed yet something else I paid $350 for the service I will not be using you anymore
Date published: 2022-02-27
Rated 5 out of 5 by from great love it helped me get a good refund most ever would tell all my friends
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, secure, expertise tax laws/changes, discounted fees, fast!
Date published: 2022-02-27
Rated 4 out of 5 by from GREAT Great Just Great quick and easy !!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from They can help when help is needed professional, courteous, knowledgeable - couldn't ask for more!
Date published: 2022-02-27
Rated 5 out of 5 by from Worked well, again! I've been using Turbo Tax for several years. Very happy with the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great It seem to cover all aspects of my taxes. Will use them again
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from non clear instructions I have used Turbo Tax for several years. However, I found it very difficult this year to enter a non-business bad debt. Your instructions are not clear.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service The expert was awesome, kind, and responsive. Highly recommend.
Date published: 2022-02-27
Rated 5 out of 5 by from love love love turbo tax! Awesome experience! Simple and well explained.Thankful for this site!
Date published: 2022-02-27
Rated 1 out of 5 by from Time consuming and cost too much So when I first called the young lady on the phone went over everything that was needed from me I provided everything at the initial phone call with the exception of my drivers license information which I was told she would need before she could give mine taxes over to one of the tax people once the tax person obtain my stuff we set up a time for him to call and speak with me I never got a call and then it was text tag with him back-and-forth about things that he needed as opposed to looking at all of my stuff seeing what it was that he actually needed from me and sending me a list so that I could provide everything that he needed at one time then he says he’s made several phone calls to me which I never received at no time did he ever confirm the phone number that he had for me to make sure that he was actually calling the right number then it took him a week to get back to me once again to tell me he needed yet something else I paid $350 for the service I will not be using you anymore
Date published: 2022-02-27
Rated 5 out of 5 by from great love it helped me get a good refund most ever would tell all my friends
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, secure, expertise tax laws/changes, discounted fees, fast!
Date published: 2022-02-27
Rated 4 out of 5 by from GREAT Great Just Great quick and easy !!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from They can help when help is needed professional, courteous, knowledgeable - couldn't ask for more!
Date published: 2022-02-27
Rated 5 out of 5 by from Worked well, again! I've been using Turbo Tax for several years. Very happy with the process.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is great It seem to cover all aspects of my taxes. Will use them again
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6318