TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 2 out of 5 by
Gayle1940 from
non clear instructions
I have used Turbo Tax for several years. However, I found it very difficult this year to enter a non-business bad debt. Your instructions are not clear.
Date published: 2022-02-27
Rated 5 out of 5 by
SonnyinDC from
Great Service
The expert was awesome, kind, and responsive. Highly recommend.
Date published: 2022-02-27
Rated 5 out of 5 by
natkat22222 from
love love love turbo tax!
Awesome experience! Simple and well explained.Thankful for this site!
Date published: 2022-02-27
Rated 1 out of 5 by
then it took him a week from
Time consuming and cost too much
So when I first called the young lady on the phone went over everything that was needed from me I provided everything at the initial phone call with the exception of my drivers license information which I was told she would need before she could give mine taxes over to one of the tax people once the tax person obtain my stuff we set up a time for him to call and speak with me I never got a call and then it was text tag with him back-and-forth about things that he needed as opposed to looking at all of my stuff seeing what it was that he actually needed from me and sending me a list so that I could provide everything that he needed at one time then he says he’s made several phone calls to me which I never received at no time did he ever confirm the phone number that he had for me to make sure that he was actually calling the right number then it took him a week to get back to me once again to tell me he needed yet something else I paid $350 for the service I will not be using you anymore
Date published: 2022-02-27
Rated 5 out of 5 by
papapaul1961 from
great
love it helped me get a good refund most ever would tell all my friends
Date published: 2022-02-27
Rated 5 out of 5 by
KR234 from
Turbo tax is awesome
Easy to use, secure, expertise tax laws/changes, discounted fees, fast!
Date published: 2022-02-27
Rated 4 out of 5 by
1111112 from
GREAT
Great Just Great quick and easy !!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by
73Tom from
They can help when help is needed
professional, courteous, knowledgeable - couldn't ask for more!
Date published: 2022-02-27
Rated 5 out of 5 by
tommaso napolitano from
Worked well, again!
I've been using Turbo Tax for several years. Very happy with the process.
Date published: 2022-02-27
Rated 5 out of 5 by
petenshar from
Turbo Tax is great
It seem to cover all aspects of my taxes. Will use them again
All TurboTax® Offerings Reviews - Page 6318
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
Gayle1940 from
non clear instructions
I have used Turbo Tax for several years. However, I found it very difficult this year to enter a non-business bad debt. Your instructions are not clear.
Date published: 2022-02-27
Rated 5 out of 5 by
SonnyinDC from
Great Service
The expert was awesome, kind, and responsive. Highly recommend.
Date published: 2022-02-27
Rated 5 out of 5 by
natkat22222 from
love love love turbo tax!
Awesome experience! Simple and well explained.Thankful for this site!
Date published: 2022-02-27
Rated 1 out of 5 by
then it took him a week from
Time consuming and cost too much
So when I first called the young lady on the phone went over everything that was needed from me I provided everything at the initial phone call with the exception of my drivers license information which I was told she would need before she could give mine taxes over to one of the tax people once the tax person obtain my stuff we set up a time for him to call and speak with me I never got a call and then it was text tag with him back-and-forth about things that he needed as opposed to looking at all of my stuff seeing what it was that he actually needed from me and sending me a list so that I could provide everything that he needed at one time then he says he’s made several phone calls to me which I never received at no time did he ever confirm the phone number that he had for me to make sure that he was actually calling the right number then it took him a week to get back to me once again to tell me he needed yet something else I paid $350 for the service I will not be using you anymore
Date published: 2022-02-27
Rated 5 out of 5 by
papapaul1961 from
great
love it helped me get a good refund most ever would tell all my friends
Date published: 2022-02-27
Rated 5 out of 5 by
KR234 from
Turbo tax is awesome
Easy to use, secure, expertise tax laws/changes, discounted fees, fast!
Date published: 2022-02-27
Rated 4 out of 5 by
1111112 from
GREAT
Great Just Great quick and easy !!!!!!!!!!!!!!!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by
73Tom from
They can help when help is needed
professional, courteous, knowledgeable - couldn't ask for more!
Date published: 2022-02-27
Rated 5 out of 5 by
tommaso napolitano from
Worked well, again!
I've been using Turbo Tax for several years. Very happy with the process.
Date published: 2022-02-27
Rated 5 out of 5 by
petenshar from
Turbo Tax is great
It seem to cover all aspects of my taxes. Will use them again
All TurboTax® Offerings Reviews - Page 6318
Date published: 2022-02-27