TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from overpriced turbotax is overpriced, and state refunds are $39. once all your info is in then its not free,
Date published: 2022-02-28
Rated 5 out of 5 by from Love turbo tax its so easy to use, very thorough and they search your info so they can recommend things important for you
Date published: 2022-02-28
Rated 5 out of 5 by from Great! Easy and quick. Kinda glitchy but still think it’s better than most.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Filing, Awesome Service! Turbo tax was clear and easy to follow the steps for an accurate submission of my taxes! Thanks!
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax is incredibly unessecary This service, while claiming to be convenient, is the most disingenuous in doing so. It constantly pushes its unnecessary services and does its best to hide the ways to save money. All this, mind you, for something the IRS already does for us (and for free at that) just so they can make a quick buck off those who are unaware of how simple United State Tax policy actually is and/or those who are unable to file on their own.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is smooth and convenient! The website is easy and seamless. Doing my taxes was stressful in the past but TurboTax makes it a breeze now!
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience First time using Turbo Tax. It was not only easy, but I was shocked when I saw my return. I didn't think I was going to get such a big return, but Turbo Tax found a standard deduction I missed doing taxes myself. I even verified that it was right, and a live agent told me everything was accurate. It was the easiest process.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing I suggest get the live especially if your self employed
Date published: 2022-02-28
Rated 5 out of 5 by from Had to pay more but appreciate Turbo Tax's explana I received a vested retirement bonus from a former employer and rolled into my ROTH IRA. I paid Federal Taxes at that time. Later when I filed my taxes, my State Taxes were incredibly high but I didn't know why, as I had started a new job this last year. Regardless, I would not have understood what was occurring without Marcus's help from Turbo Tax. The State of CA applied the tax then deducted my State return before charging me more then usual. Many thanks Turbo Tax and Marcus!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great Easy to follow as long as you have all of your documentation. You can finish your taxes in a couple of hours.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from overpriced turbotax is overpriced, and state refunds are $39. once all your info is in then its not free,
Date published: 2022-02-28
Rated 5 out of 5 by from Love turbo tax its so easy to use, very thorough and they search your info so they can recommend things important for you
Date published: 2022-02-28
Rated 5 out of 5 by from Great! Easy and quick. Kinda glitchy but still think it’s better than most.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Filing, Awesome Service! Turbo tax was clear and easy to follow the steps for an accurate submission of my taxes! Thanks!
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax is incredibly unessecary This service, while claiming to be convenient, is the most disingenuous in doing so. It constantly pushes its unnecessary services and does its best to hide the ways to save money. All this, mind you, for something the IRS already does for us (and for free at that) just so they can make a quick buck off those who are unaware of how simple United State Tax policy actually is and/or those who are unable to file on their own.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is smooth and convenient! The website is easy and seamless. Doing my taxes was stressful in the past but TurboTax makes it a breeze now!
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience First time using Turbo Tax. It was not only easy, but I was shocked when I saw my return. I didn't think I was going to get such a big return, but Turbo Tax found a standard deduction I missed doing taxes myself. I even verified that it was right, and a live agent told me everything was accurate. It was the easiest process.
Date published: 2022-02-28
Rated 5 out of 5 by from Amazing I suggest get the live especially if your self employed
Date published: 2022-02-28
Rated 5 out of 5 by from Had to pay more but appreciate Turbo Tax's explana I received a vested retirement bonus from a former employer and rolled into my ROTH IRA. I paid Federal Taxes at that time. Later when I filed my taxes, my State Taxes were incredibly high but I didn't know why, as I had started a new job this last year. Regardless, I would not have understood what was occurring without Marcus's help from Turbo Tax. The State of CA applied the tax then deducted my State return before charging me more then usual. Many thanks Turbo Tax and Marcus!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great Easy to follow as long as you have all of your documentation. You can finish your taxes in a couple of hours.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6318