TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from This year was god awful! $300+ for nothing My experience so far has been the worse in over 10 years with this company. I paid over $300 for assistance this year which I'm being told is over double what an independent account would charge. Now the company is giving me the whole run around about filing my state after just under 2 months. Several requests for managers and supervisors with nothing in return.
Date published: 2021-03-24
Rated 5 out of 5 by from Stress Reliever The efficiency and prompt responses from Eleanor have been amazing. I highly recommend this service.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax review Great job with turbo tax reviews having with all the choices out there turbo tax still the eat to go
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is GREAT!!!! I have been using Turbo Tax for many years. I like the way so much of the information is carried over from year to year. Even though I often go directly to a specific form to enter information, I also follow the step by step process. There so many helps.
Date published: 2021-03-24
Rated 5 out of 5 by from Great and simple to use I have been using quickbooks and turbotax for years, and have had no issues with the IRS
Date published: 2021-03-24
Rated 5 out of 5 by from So easy! Very simple to use, everything explained in great detail!
Date published: 2021-03-24
Rated 5 out of 5 by from ¡Turbotax has been the easiest tool! It's super easy to answer and they are so clear in explaining why the ask the questions they ask. It was my first time doing taxes and I was so confused with everything until I knew about TurboTax, its really good!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service, Very Complete As a long time TurboTax user I continue to be impressed with this service, year after year!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy to use and was free to file my 2020 taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Live Full Service exceeded my expectation It is my 1st time over 27 years of tax returning when i cave it and hired professionals to do the job. All previous 26 years i used TurboTax, or paper before it was available. What a great difference ! Excellent results and quick expedient professional service, well worth of money
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This year was god awful! $300+ for nothing My experience so far has been the worse in over 10 years with this company. I paid over $300 for assistance this year which I'm being told is over double what an independent account would charge. Now the company is giving me the whole run around about filing my state after just under 2 months. Several requests for managers and supervisors with nothing in return.
Date published: 2021-03-24
Rated 5 out of 5 by from Stress Reliever The efficiency and prompt responses from Eleanor have been amazing. I highly recommend this service.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax review Great job with turbo tax reviews having with all the choices out there turbo tax still the eat to go
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is GREAT!!!! I have been using Turbo Tax for many years. I like the way so much of the information is carried over from year to year. Even though I often go directly to a specific form to enter information, I also follow the step by step process. There so many helps.
Date published: 2021-03-24
Rated 5 out of 5 by from Great and simple to use I have been using quickbooks and turbotax for years, and have had no issues with the IRS
Date published: 2021-03-24
Rated 5 out of 5 by from So easy! Very simple to use, everything explained in great detail!
Date published: 2021-03-24
Rated 5 out of 5 by from ¡Turbotax has been the easiest tool! It's super easy to answer and they are so clear in explaining why the ask the questions they ask. It was my first time doing taxes and I was so confused with everything until I knew about TurboTax, its really good!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service, Very Complete As a long time TurboTax user I continue to be impressed with this service, year after year!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax was very easy to use and was free to file my 2020 taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Live Full Service exceeded my expectation It is my 1st time over 27 years of tax returning when i cave it and hired professionals to do the job. All previous 26 years i used TurboTax, or paper before it was available. What a great difference ! Excellent results and quick expedient professional service, well worth of money
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6318