TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Excellent guide I have used Turbotax for over 10 years. It is an easy to use guide to completing our taxes. Two suggestions: 1) When using the step through method, after completing a section, your are returned to the first section, you then have to manually move to the next section. It would be better to be automatically moved to the next section. 2) After itemizing deductions you are told if the standardized is better. I would like to see the total of the itemized deductions.
Date published: 2021-03-14
Rated 4 out of 5 by from Another Year of Taxes Complete I've been using TurboTax for years to file with zero issues. It saves so much time and effort being able to fill out the paperwork and submit from home rather than travel into a tax office and sort through the details with someone that may or may not know what they are doing. Like many people in 2020, I did some investing in both the stock and crypto markets. TurboTax made it extremely quick and easy to compile all the transactions you have to report. However, I am noticing they are increasing their fees year after year. Can't say I agree with the $40 'processing fee' that you get charged when opting to pay via your refund either.
Date published: 2021-03-14
Rated 5 out of 5 by from Highly Recommend I have a lot of confidence in the software. I save a lot of money being able to file taxes on my own.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo Tax is Great My experience with turbo tax is great, it is simple and reliable.
Date published: 2021-03-14
Rated 5 out of 5 by from wonderful I was directed step by step. I and love that you review everything many times before final submit, It was easy and stress free
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is fast and easy. This is our 4th year to use it.
Date published: 2021-03-14
Rated 3 out of 5 by from More complicated than previous years More complicated than previous years. Took twice as long to complete than in previous years,
Date published: 2021-03-14
Rated 5 out of 5 by from Best I am so happy that I am able to file my taxes with Turbo Tax so helpful and made it really simple.
Date published: 2021-03-14
Rated 4 out of 5 by from wish you warned us of the $25 charge to file state We thought both fed and state taxes would be filed for the $60 fee charge to download.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is easy to use not sure why they want to charge 40 and 50 dollars but that's better than some others i've seen lol. Just a nitpick for fun. I recommend Turbo Tax
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6313
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent guide I have used Turbotax for over 10 years. It is an easy to use guide to completing our taxes. Two suggestions: 1) When using the step through method, after completing a section, your are returned to the first section, you then have to manually move to the next section. It would be better to be automatically moved to the next section. 2) After itemizing deductions you are told if the standardized is better. I would like to see the total of the itemized deductions.
Date published: 2021-03-14
Rated 4 out of 5 by from Another Year of Taxes Complete I've been using TurboTax for years to file with zero issues. It saves so much time and effort being able to fill out the paperwork and submit from home rather than travel into a tax office and sort through the details with someone that may or may not know what they are doing. Like many people in 2020, I did some investing in both the stock and crypto markets. TurboTax made it extremely quick and easy to compile all the transactions you have to report. However, I am noticing they are increasing their fees year after year. Can't say I agree with the $40 'processing fee' that you get charged when opting to pay via your refund either.
Date published: 2021-03-14
Rated 5 out of 5 by from Highly Recommend I have a lot of confidence in the software. I save a lot of money being able to file taxes on my own.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbo Tax is Great My experience with turbo tax is great, it is simple and reliable.
Date published: 2021-03-14
Rated 5 out of 5 by from wonderful I was directed step by step. I and love that you review everything many times before final submit, It was easy and stress free
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is fast and easy. This is our 4th year to use it.
Date published: 2021-03-14
Rated 3 out of 5 by from More complicated than previous years More complicated than previous years. Took twice as long to complete than in previous years,
Date published: 2021-03-14
Rated 5 out of 5 by from Best I am so happy that I am able to file my taxes with Turbo Tax so helpful and made it really simple.
Date published: 2021-03-14
Rated 4 out of 5 by from wish you warned us of the $25 charge to file state We thought both fed and state taxes would be filed for the $60 fee charge to download.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is easy to use not sure why they want to charge 40 and 50 dollars but that's better than some others i've seen lol. Just a nitpick for fun. I recommend Turbo Tax
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6313