TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Fantastic Product I have used TurboTax for several years. I worked for a well-known tax preparer company over a decade ago & have found that this software does the job just as well. Thanks
Date published: 2021-04-04
Rated 5 out of 5 by from Turbotax was great I had difficulty doing my tax return this year, it seems like it gets more complicated each year. This year, I guess because some sort of new tax code, I was having difficulty properly claiming my car on my return. I still don't really understand what was with that, but after having spoken with I think 7 different tax experts and the price for the return seemly arbitrarily changing each time, the last expert was able to guide me to properly file my return. In the end, I am a very satisfied customer and would recommend Turbotax to almost anyone.
Date published: 2021-04-04
Rated 5 out of 5 by from So easy to use I been using TurboTax for over 30 years. Same great product every year. Always up to date. Could not live without it.
Date published: 2021-04-04
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS GREAT, TURBO TAX IS GREAT, TURBO TAX IS GREAT
Date published: 2021-04-04
Rated 4 out of 5 by from You made a chore a lot more manageable. Easy to use. Explanations along the way were helpful. For someone that only does this once a year, it still makes me wonder if I am missing something. A comparison from last year (if you used TurboTax last year) would be helpful.
Date published: 2021-04-04
Rated 5 out of 5 by from easy site to use Turrbo tax walks you through from start to finish so you feel comfortable knowing you recieve your best return possible.
Date published: 2021-04-04
Rated 4 out of 5 by from Great Product Easy to use. Nice tech application transferring info in. Discount code didn't apply.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax (excelent) It was a very pleasant experience abovemy expectations. I am 81 years old and was able to do it .... Thank you Turbo Tax
Date published: 2021-04-04
Rated 4 out of 5 by from Good As Usual, For the Most Part... Straightforward, as usual and informative. Only experienced one annoying issue. Why do I have to re-enter a previously used routing and bank info that TurboTax obviously saved from the prior year? And once I do enter it for the federal return, why oh why, do I have to enter the entire thing again for the state return? Seem totally unnecessary to me.
Date published: 2021-04-04
Rated 1 out of 5 by from MEH. Bought Turbotax premier at Costco. My sister used it, my parents used it, I went to use and it wouldn't accept my license code. I don't have time to play waiting games on phones so I just paid again. Online support seemed like I was searching through blogs. Again...no time for this. Was it easy, yes.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 6306
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Fantastic Product I have used TurboTax for several years. I worked for a well-known tax preparer company over a decade ago & have found that this software does the job just as well. Thanks
Date published: 2021-04-04
Rated 5 out of 5 by from Turbotax was great I had difficulty doing my tax return this year, it seems like it gets more complicated each year. This year, I guess because some sort of new tax code, I was having difficulty properly claiming my car on my return. I still don't really understand what was with that, but after having spoken with I think 7 different tax experts and the price for the return seemly arbitrarily changing each time, the last expert was able to guide me to properly file my return. In the end, I am a very satisfied customer and would recommend Turbotax to almost anyone.
Date published: 2021-04-04
Rated 5 out of 5 by from So easy to use I been using TurboTax for over 30 years. Same great product every year. Always up to date. Could not live without it.
Date published: 2021-04-04
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS GREAT, TURBO TAX IS GREAT, TURBO TAX IS GREAT
Date published: 2021-04-04
Rated 4 out of 5 by from You made a chore a lot more manageable. Easy to use. Explanations along the way were helpful. For someone that only does this once a year, it still makes me wonder if I am missing something. A comparison from last year (if you used TurboTax last year) would be helpful.
Date published: 2021-04-04
Rated 5 out of 5 by from easy site to use Turrbo tax walks you through from start to finish so you feel comfortable knowing you recieve your best return possible.
Date published: 2021-04-04
Rated 4 out of 5 by from Great Product Easy to use. Nice tech application transferring info in. Discount code didn't apply.
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax (excelent) It was a very pleasant experience abovemy expectations. I am 81 years old and was able to do it .... Thank you Turbo Tax
Date published: 2021-04-04
Rated 4 out of 5 by from Good As Usual, For the Most Part... Straightforward, as usual and informative. Only experienced one annoying issue. Why do I have to re-enter a previously used routing and bank info that TurboTax obviously saved from the prior year? And once I do enter it for the federal return, why oh why, do I have to enter the entire thing again for the state return? Seem totally unnecessary to me.
Date published: 2021-04-04
Rated 1 out of 5 by from MEH. Bought Turbotax premier at Costco. My sister used it, my parents used it, I went to use and it wouldn't accept my license code. I don't have time to play waiting games on phones so I just paid again. Online support seemed like I was searching through blogs. Again...no time for this. Was it easy, yes.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 6306