TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Still awesome! Easy to use, efficient especially for those who are not tax-savvy
Date published: 2023-03-20
Rated 5 out of 5 by from Helpful and simple to use This is my third time using turbo tax to file my taxes online. Great resource!
Date published: 2023-03-20
Rated 5 out of 5 by from Robben was a great help The tax expert was very helpful in completing my amended return. And this is why I have been using TurboTax for the last 13 years.
Date published: 2023-03-20
Rated 5 out of 5 by from Great help Customer service was very patient , and explained everything
Date published: 2023-03-20
Rated 2 out of 5 by from Very disappointed this year every time i needed additional help, there was no content displayed, just asked "was this helpful". I did not like the fact that I had no choice but to use your 3rd party processing bank. The disclaimer said i was not required to use it, but there was no way for me to indicate that I did not want that.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Easy and nice customer service. I have used it many times.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome! Awesome! So easy to use! I was able to file my taxes in less than 45 minutes.
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax Review My only complaint is that I am unable to change the type of TurboTax used. For example, I could have used the lowest price. Instead, TurboTax takes me directly to Premium. It is overcharging. Also Turbo Tax said it did not do last year's taxes and I have the paperwork that says it was filed with TurboTax.
Date published: 2023-03-20
Rated 4 out of 5 by from Easy to complete Easy to complete. I believe I missed a deduction from last year though. :-(
Date published: 2023-03-20
Rated 5 out of 5 by from Amazing Turbotax It was simple to use and very helpful. It answered any questioned that I had. I will definitely use it again.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Still awesome! Easy to use, efficient especially for those who are not tax-savvy
Date published: 2023-03-20
Rated 5 out of 5 by from Helpful and simple to use This is my third time using turbo tax to file my taxes online. Great resource!
Date published: 2023-03-20
Rated 5 out of 5 by from Robben was a great help The tax expert was very helpful in completing my amended return. And this is why I have been using TurboTax for the last 13 years.
Date published: 2023-03-20
Rated 5 out of 5 by from Great help Customer service was very patient , and explained everything
Date published: 2023-03-20
Rated 2 out of 5 by from Very disappointed this year every time i needed additional help, there was no content displayed, just asked "was this helpful". I did not like the fact that I had no choice but to use your 3rd party processing bank. The disclaimer said i was not required to use it, but there was no way for me to indicate that I did not want that.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax Easy and nice customer service. I have used it many times.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome! Awesome! So easy to use! I was able to file my taxes in less than 45 minutes.
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax Review My only complaint is that I am unable to change the type of TurboTax used. For example, I could have used the lowest price. Instead, TurboTax takes me directly to Premium. It is overcharging. Also Turbo Tax said it did not do last year's taxes and I have the paperwork that says it was filed with TurboTax.
Date published: 2023-03-20
Rated 4 out of 5 by from Easy to complete Easy to complete. I believe I missed a deduction from last year though. :-(
Date published: 2023-03-20
Rated 5 out of 5 by from Amazing Turbotax It was simple to use and very helpful. It answered any questioned that I had. I will definitely use it again.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 6303