TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from State Forms are buggy Generally great and easy to use. State forms need better QA. I spend 2 hours on the phone with support only to end up identifying the problem for them and then coming up with my own work around
Date published: 2021-03-21
Rated 5 out of 5 by from I love TurboTax!! This product is so amazing and easy to use. I have sent my tax returns to a CPA for years, paying hundreds of dollars for tax prep, and since I have been using TurboTax, I have saved so much money!! I love the step by step guidance and never knew how easy this could be. I also really like the fact that the system checks and double checks throughout, and at the end, it checks it all again with 100% satisfaction and accuracy guaranteed!! What could be better or easier?
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbotax, very faster and easy This is the 10th year I've been using Turbotax, so helpful, I really like the product and I noticed that every year get improving more and more. I really recommend this product, stay home and get your taxes done, with a lot of help.
Date published: 2021-03-21
Rated 5 out of 5 by from Thank you Turbo Tax Turbo Tax was very user friendly. I have used it for 10 years now. I have never been disappointed in the outcome of using it. I have always felt comfortable with the outcome of filing my taxes easily, safely, and confidently.
Date published: 2021-03-21
Rated 5 out of 5 by from Great It was a good experience ill do it again been using it for c years
Date published: 2021-03-21
Rated 5 out of 5 by from This was a relief that I needed. Thanks Turbo Tax Worked out great for my needs. I would recommend it for the price.
Date published: 2021-03-21
Rated 5 out of 5 by from So user friendly and quick! Tax expert SUPERB! I was shocked how quick I was able to enter my information. The tax expert answered all my questions (and for free!) I don't normally fill out reviews but this experience was so positive I had to.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing easy!! Our return was rejected a couple of times but it was the IRS that couldn't give me the correct AGI for 2019. I talked to a professional at Turbo Tax and she instructed me as to what I should do next. Great Service!!!!!
Date published: 2021-03-21
Rated 4 out of 5 by from I like T.TAX Turbo Tax is good & easy to use. But mixing it with Credit Karma was confusing & things kept having to be refreshed & that made me fear the security of it. I didn't have Credit Karma already & it made it hard to get the 2 inline together. then Credit Karma throw in an ad while working on getting conected with them to file my taxes. I am 67 & all that was going on got confusing. But some of it could have been high volume filing too. I hope & pray I got it done right.
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome this was a very helpful tool to prepare my taxes, simple and self explanatory.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6298
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from State Forms are buggy Generally great and easy to use. State forms need better QA. I spend 2 hours on the phone with support only to end up identifying the problem for them and then coming up with my own work around
Date published: 2021-03-21
Rated 5 out of 5 by from I love TurboTax!! This product is so amazing and easy to use. I have sent my tax returns to a CPA for years, paying hundreds of dollars for tax prep, and since I have been using TurboTax, I have saved so much money!! I love the step by step guidance and never knew how easy this could be. I also really like the fact that the system checks and double checks throughout, and at the end, it checks it all again with 100% satisfaction and accuracy guaranteed!! What could be better or easier?
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbotax, very faster and easy This is the 10th year I've been using Turbotax, so helpful, I really like the product and I noticed that every year get improving more and more. I really recommend this product, stay home and get your taxes done, with a lot of help.
Date published: 2021-03-21
Rated 5 out of 5 by from Thank you Turbo Tax Turbo Tax was very user friendly. I have used it for 10 years now. I have never been disappointed in the outcome of using it. I have always felt comfortable with the outcome of filing my taxes easily, safely, and confidently.
Date published: 2021-03-21
Rated 5 out of 5 by from Great It was a good experience ill do it again been using it for c years
Date published: 2021-03-21
Rated 5 out of 5 by from This was a relief that I needed. Thanks Turbo Tax Worked out great for my needs. I would recommend it for the price.
Date published: 2021-03-21
Rated 5 out of 5 by from So user friendly and quick! Tax expert SUPERB! I was shocked how quick I was able to enter my information. The tax expert answered all my questions (and for free!) I don't normally fill out reviews but this experience was so positive I had to.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing easy!! Our return was rejected a couple of times but it was the IRS that couldn't give me the correct AGI for 2019. I talked to a professional at Turbo Tax and she instructed me as to what I should do next. Great Service!!!!!
Date published: 2021-03-21
Rated 4 out of 5 by from I like T.TAX Turbo Tax is good & easy to use. But mixing it with Credit Karma was confusing & things kept having to be refreshed & that made me fear the security of it. I didn't have Credit Karma already & it made it hard to get the 2 inline together. then Credit Karma throw in an ad while working on getting conected with them to file my taxes. I am 67 & all that was going on got confusing. But some of it could have been high volume filing too. I hope & pray I got it done right.
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome this was a very helpful tool to prepare my taxes, simple and self explanatory.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 6298