TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Too Expensive I had to pay $90. Too expensive for the service. Almost 15% of my tax return.
Date published: 2021-03-15
Rated 3 out of 5 by from Easy to use but pricey Super easy to use but feel like slips in charges. Charged for product before finished with filing so couldn’t change mind on purchasing product.
Date published: 2021-03-15
Rated 5 out of 5 by from Great experience It really helped out having the assistance with all the different things going on this year
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is awesome and very easy to use! It's a very easy and awesome experience.I was able to get all the support needed right on time.
Date published: 2021-03-15
Rated 5 out of 5 by from Great software, have been using it since it was a Very easy to use, thorough, and accurate. Have tried other tax preparation software and found them to be a waste of money. Turbo Tax pointed out deductions I didn't know about.
Date published: 2021-03-15
Rated 2 out of 5 by from headache I used turbo tax last year & it was good ,, this year it wasn't. your changes are terible asking for help was nearly useless. I had state all set up then u wanted me to keep it with the federal return & I saw that as a BIG problem. Should I return next year?
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax saved me alot of time and money.... This is my 4th year in a row with TurboTax for Business....
Date published: 2021-03-15
Rated 5 out of 5 by from EASY TO FOLLOW It was easy to follow and add the required number as requested and the side note that explained why some things are requires or how they came up with the number to give you a better understanding of the process.
Date published: 2021-03-15
Rated 2 out of 5 by from Worst version of your software ever Processing my taxes was easy, the software had too many bugs. Wasted a lot of time talking to a representative, they were extremely helpful. I am considering another option next year
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and fast I've been using Turbotax a few years now and I love how easy it is . Any questions just ask for free.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6298
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Too Expensive I had to pay $90. Too expensive for the service. Almost 15% of my tax return.
Date published: 2021-03-15
Rated 3 out of 5 by from Easy to use but pricey Super easy to use but feel like slips in charges. Charged for product before finished with filing so couldn’t change mind on purchasing product.
Date published: 2021-03-15
Rated 5 out of 5 by from Great experience It really helped out having the assistance with all the different things going on this year
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax is awesome and very easy to use! It's a very easy and awesome experience.I was able to get all the support needed right on time.
Date published: 2021-03-15
Rated 5 out of 5 by from Great software, have been using it since it was a Very easy to use, thorough, and accurate. Have tried other tax preparation software and found them to be a waste of money. Turbo Tax pointed out deductions I didn't know about.
Date published: 2021-03-15
Rated 2 out of 5 by from headache I used turbo tax last year & it was good ,, this year it wasn't. your changes are terible asking for help was nearly useless. I had state all set up then u wanted me to keep it with the federal return & I saw that as a BIG problem. Should I return next year?
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax saved me alot of time and money.... This is my 4th year in a row with TurboTax for Business....
Date published: 2021-03-15
Rated 5 out of 5 by from EASY TO FOLLOW It was easy to follow and add the required number as requested and the side note that explained why some things are requires or how they came up with the number to give you a better understanding of the process.
Date published: 2021-03-15
Rated 2 out of 5 by from Worst version of your software ever Processing my taxes was easy, the software had too many bugs. Wasted a lot of time talking to a representative, they were extremely helpful. I am considering another option next year
Date published: 2021-03-15
Rated 5 out of 5 by from Easy and fast I've been using Turbotax a few years now and I love how easy it is . Any questions just ask for free.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6298