TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from turbo tax Easy to follow , cost is high since doing own taxes
Date published: 2021-03-14
Rated 3 out of 5 by from Turbo Tax is ok it was good but would like to see more example, especially while creating the balance sheet and other important schedules that weren't easy to follow.
Date published: 2021-03-14
Rated 5 out of 5 by from A truly great experience!!! Anthony, my tax assistant was amazing! Helped me through everything. Was so kind and a great conversationalist!! He made doing my taxes easy and fun!!
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to Use I find Turbotax easy to use and understand. I recommend to anyone looking for a good electronic tax program.
Date published: 2021-03-14
Rated 3 out of 5 by from Frustrated My spouse recently passed away and I am finding it difficult to file electronically. I held for over 1 hr 20 minutes to speak with someone and was disconnected. My return keeps getting rejected because either my AGI or PIN does not match last year - yet they do. The only difference is that Turbo Tax does not give option for an electronic signature for my deceased spouse so the only electronic signature on the return is mine. The community tool said that you can use your deceased spouse's PIN, but it is not an option once you tell Turbo Tax that your spouse is deceased and enter the date of death.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is a game changer I kept getting ripped off by a popular company by someone who never knew what they were really doing so I decided if anyone is going to mess this up it's going to be me but Turbo Tax makes it sooo incredibly easy. Three years and running with this program.
Date published: 2021-03-14
Rated 5 out of 5 by from it was great Turbo tax was smooth sailing as always I enjoy using.
Date published: 2021-03-14
Rated 4 out of 5 by from Needs a little work but good Needs a little bit of work but good. Kind of confusing at times.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is great! This is my 3rd year using TurboTax and I'm still happy! So easy to use and follow!
Date published: 2021-03-14
Rated 5 out of 5 by from Great Use turbo tax was quick and easy, loved it will use again next tax season
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6298
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from turbo tax Easy to follow , cost is high since doing own taxes
Date published: 2021-03-14
Rated 3 out of 5 by from Turbo Tax is ok it was good but would like to see more example, especially while creating the balance sheet and other important schedules that weren't easy to follow.
Date published: 2021-03-14
Rated 5 out of 5 by from A truly great experience!!! Anthony, my tax assistant was amazing! Helped me through everything. Was so kind and a great conversationalist!! He made doing my taxes easy and fun!!
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to Use I find Turbotax easy to use and understand. I recommend to anyone looking for a good electronic tax program.
Date published: 2021-03-14
Rated 3 out of 5 by from Frustrated My spouse recently passed away and I am finding it difficult to file electronically. I held for over 1 hr 20 minutes to speak with someone and was disconnected. My return keeps getting rejected because either my AGI or PIN does not match last year - yet they do. The only difference is that Turbo Tax does not give option for an electronic signature for my deceased spouse so the only electronic signature on the return is mine. The community tool said that you can use your deceased spouse's PIN, but it is not an option once you tell Turbo Tax that your spouse is deceased and enter the date of death.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is a game changer I kept getting ripped off by a popular company by someone who never knew what they were really doing so I decided if anyone is going to mess this up it's going to be me but Turbo Tax makes it sooo incredibly easy. Three years and running with this program.
Date published: 2021-03-14
Rated 5 out of 5 by from it was great Turbo tax was smooth sailing as always I enjoy using.
Date published: 2021-03-14
Rated 4 out of 5 by from Needs a little work but good Needs a little bit of work but good. Kind of confusing at times.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is great! This is my 3rd year using TurboTax and I'm still happy! So easy to use and follow!
Date published: 2021-03-14
Rated 5 out of 5 by from Great Use turbo tax was quick and easy, loved it will use again next tax season
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6298