TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo tax is relatively easy Turbo tax is relatively easy. Pain points include : terminology being unclear for filling unemployment benefits if you do not work for the government and unclear which box number they are looking for when entering adjusted gross income from the prior year.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is easy! Had an issue , received assist from CPA and it was resolved!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is an excellent tax preparation software I have always successfully used TurboTax for all my tax preparation needs.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is the way to go!!! TurboTax walks you through every step of the way. It asked me things I would of never thought of. I know I am getting my full refund. This is my year 6 of using TurboTax Live Deluxe. Called for a question. GREAT customer service. My tax person was so very helpful.
Date published: 2021-03-14
Rated 5 out of 5 by from Thumbs up Turbo Tax I have used Turbo Tax for years and has always been easy to use and answers all my questions
Date published: 2021-03-14
Rated 5 out of 5 by from Enjoy the App Apart from breaking my returns down step by step, and providing detailed information on what everything meant, I find this application very resourceful.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome! Fast and Easy!! Turbotax is the best tax filing application that saves time & money.
Date published: 2021-03-14
Rated 5 out of 5 by from Great all-around TurboTax is easy to use and we found some deductions we didn't know about earlier. We also enjoy the peace of mind for audit defense and identity theft protection. Keeping track of our credit score has been great too since we are about to purchase a house
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to Use The product was straightforward and easy to use. Only complaint is with the local RITA filing; still doesn't have a means of submitting online, so you end up having to print 50 pages to mail via USPS to RITA entity; not Turbotax's fault, but still annoying.
Date published: 2021-03-14
Rated 1 out of 5 by from E-File Does not work and Help Does not respond S-Corp 1120-S and Partnership 1065 would nor E-file for Arizona as newly required (or Fed). Telephone and email questions received no timely response. Many, many inconsistencies in forms. Every time a new page was required I was forced back to the desktop - re-open to next page. Help FAQ's did not even remotely tie to my questions/problems/frustration.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6292
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax is relatively easy Turbo tax is relatively easy. Pain points include : terminology being unclear for filling unemployment benefits if you do not work for the government and unclear which box number they are looking for when entering adjusted gross income from the prior year.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is easy! Had an issue , received assist from CPA and it was resolved!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is an excellent tax preparation software I have always successfully used TurboTax for all my tax preparation needs.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is the way to go!!! TurboTax walks you through every step of the way. It asked me things I would of never thought of. I know I am getting my full refund. This is my year 6 of using TurboTax Live Deluxe. Called for a question. GREAT customer service. My tax person was so very helpful.
Date published: 2021-03-14
Rated 5 out of 5 by from Thumbs up Turbo Tax I have used Turbo Tax for years and has always been easy to use and answers all my questions
Date published: 2021-03-14
Rated 5 out of 5 by from Enjoy the App Apart from breaking my returns down step by step, and providing detailed information on what everything meant, I find this application very resourceful.
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome! Fast and Easy!! Turbotax is the best tax filing application that saves time & money.
Date published: 2021-03-14
Rated 5 out of 5 by from Great all-around TurboTax is easy to use and we found some deductions we didn't know about earlier. We also enjoy the peace of mind for audit defense and identity theft protection. Keeping track of our credit score has been great too since we are about to purchase a house
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to Use The product was straightforward and easy to use. Only complaint is with the local RITA filing; still doesn't have a means of submitting online, so you end up having to print 50 pages to mail via USPS to RITA entity; not Turbotax's fault, but still annoying.
Date published: 2021-03-14
Rated 1 out of 5 by from E-File Does not work and Help Does not respond S-Corp 1120-S and Partnership 1065 would nor E-file for Arizona as newly required (or Fed). Telephone and email questions received no timely response. Many, many inconsistencies in forms. Every time a new page was required I was forced back to the desktop - re-open to next page. Help FAQ's did not even remotely tie to my questions/problems/frustration.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6292