TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from As Always GREAT Very happy I went with TurboTax... Always get the most out of your refund... Very professional and patient with the process and they hold your hand the entire way and are very transparent. Helped me save waht I thought was owing the IRS to getting a refund!
Date published: 2022-04-26
Rated 5 out of 5 by from Home & Business 2021 I've used the product for decades because very easy to follow along
Date published: 2022-04-26
Rated 5 out of 5 by from Thankful for Turbotax Was literally so anxious to do my taxes, but it was actually super easy
Date published: 2022-04-26
Rated 5 out of 5 by from Loved it! Made a difficult task easy. Couldn't imagine using any other product!
Date published: 2022-04-26
Rated 5 out of 5 by from Helpful and easy Using turbotax eliminated the stress and guessing that would have plagued me if I had done it on my own!
Date published: 2022-04-26
Rated 5 out of 5 by from Wonderful service I interacted with two agents and both were very kind and respectful of me not knowing what I was doing and helped me every spot along the way.
Date published: 2022-04-26
Rated 5 out of 5 by from Great job! Easy to navigate! It was very easy to get the taxes prepared using TurboTax! I will use them again.
Date published: 2022-04-26
Rated 5 out of 5 by from Good Job and Fast. I worked with Nora and the experience was very efficient.
Date published: 2022-04-26
Rated 3 out of 5 by from TurboTax is Not Always Accurate Have used Turbo Tax for years, mostly because it is easy to maneuver and carries forward my prior year returns. Turbo Tax does not consider everything. They should have known that a 19-year old student could not get the $1400 stimulus because he was claimed as a dependent by his mother in 2020. TurboTax knew he did not claim himself as dependent from his last year return which was prepared in TurboTax. This caused a huge delay in getting his 2021 return refund.
Date published: 2022-04-26
Rated 4 out of 5 by from Prompt service From start to finish I was able to get quick responses to my questions and was informed of each step along the way.
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 6283
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from As Always GREAT Very happy I went with TurboTax... Always get the most out of your refund... Very professional and patient with the process and they hold your hand the entire way and are very transparent. Helped me save waht I thought was owing the IRS to getting a refund!
Date published: 2022-04-26
Rated 5 out of 5 by from Home & Business 2021 I've used the product for decades because very easy to follow along
Date published: 2022-04-26
Rated 5 out of 5 by from Thankful for Turbotax Was literally so anxious to do my taxes, but it was actually super easy
Date published: 2022-04-26
Rated 5 out of 5 by from Loved it! Made a difficult task easy. Couldn't imagine using any other product!
Date published: 2022-04-26
Rated 5 out of 5 by from Helpful and easy Using turbotax eliminated the stress and guessing that would have plagued me if I had done it on my own!
Date published: 2022-04-26
Rated 5 out of 5 by from Wonderful service I interacted with two agents and both were very kind and respectful of me not knowing what I was doing and helped me every spot along the way.
Date published: 2022-04-26
Rated 5 out of 5 by from Great job! Easy to navigate! It was very easy to get the taxes prepared using TurboTax! I will use them again.
Date published: 2022-04-26
Rated 5 out of 5 by from Good Job and Fast. I worked with Nora and the experience was very efficient.
Date published: 2022-04-26
Rated 3 out of 5 by from TurboTax is Not Always Accurate Have used Turbo Tax for years, mostly because it is easy to maneuver and carries forward my prior year returns. Turbo Tax does not consider everything. They should have known that a 19-year old student could not get the $1400 stimulus because he was claimed as a dependent by his mother in 2020. TurboTax knew he did not claim himself as dependent from his last year return which was prepared in TurboTax. This caused a huge delay in getting his 2021 return refund.
Date published: 2022-04-26
Rated 4 out of 5 by from Prompt service From start to finish I was able to get quick responses to my questions and was informed of each step along the way.
Date published: 2022-04-26
All TurboTax® Offerings Reviews - Page 6283