TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
mtdym81 from
As Always GREAT
Very happy I went with TurboTax... Always get the most out of your refund... Very professional and patient with the process and they hold your hand the entire way and are very transparent. Helped me save waht I thought was owing the IRS to getting a refund!
Date published: 2022-04-26
Rated 5 out of 5 by
GabP from
Home & Business 2021
I've used the product for decades because very easy to follow along
Date published: 2022-04-26
Rated 5 out of 5 by
rachelk1222 from
Thankful for Turbotax
Was literally so anxious to do my taxes, but it was actually super easy
Date published: 2022-04-26
Rated 5 out of 5 by
LuckyLen from
Loved it!
Made a difficult task easy. Couldn't imagine using any other product!
Date published: 2022-04-26
Rated 5 out of 5 by
Amp1998 from
Helpful and easy
Using turbotax eliminated the stress and guessing that would have plagued me if I had done it on my own!
Date published: 2022-04-26
Rated 5 out of 5 by
Nyup from
Wonderful service
I interacted with two agents and both were very kind and respectful of me not knowing what I was doing and helped me every spot along the way.
Date published: 2022-04-26
Rated 5 out of 5 by
JCWR from
Great job! Easy to navigate!
It was very easy to get the taxes prepared using TurboTax! I will use them again.
Date published: 2022-04-26
Rated 5 out of 5 by
null from
Good Job and Fast.
I worked with Nora and the experience was very efficient.
Date published: 2022-04-26
Rated 3 out of 5 by
TaxPreparerLady from
TurboTax is Not Always Accurate
Have used Turbo Tax for years, mostly because it is easy to maneuver and carries forward my prior year returns. Turbo Tax does not consider everything. They should have known that a 19-year old student could not get the $1400 stimulus because he was claimed as a dependent by his mother in 2020. TurboTax knew he did not claim himself as dependent from his last year return which was prepared in TurboTax. This caused a huge delay in getting his 2021 return refund.
Date published: 2022-04-26
Rated 4 out of 5 by
Katie118 from
Prompt service
From start to finish I was able to get quick responses to my questions and was informed of each step along the way.
All TurboTax® Offerings Reviews - Page 6283
Date published: 2022-04-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mtdym81 from
As Always GREAT
Very happy I went with TurboTax... Always get the most out of your refund... Very professional and patient with the process and they hold your hand the entire way and are very transparent. Helped me save waht I thought was owing the IRS to getting a refund!
Date published: 2022-04-26
Rated 5 out of 5 by
GabP from
Home & Business 2021
I've used the product for decades because very easy to follow along
Date published: 2022-04-26
Rated 5 out of 5 by
rachelk1222 from
Thankful for Turbotax
Was literally so anxious to do my taxes, but it was actually super easy
Date published: 2022-04-26
Rated 5 out of 5 by
LuckyLen from
Loved it!
Made a difficult task easy. Couldn't imagine using any other product!
Date published: 2022-04-26
Rated 5 out of 5 by
Amp1998 from
Helpful and easy
Using turbotax eliminated the stress and guessing that would have plagued me if I had done it on my own!
Date published: 2022-04-26
Rated 5 out of 5 by
Nyup from
Wonderful service
I interacted with two agents and both were very kind and respectful of me not knowing what I was doing and helped me every spot along the way.
Date published: 2022-04-26
Rated 5 out of 5 by
JCWR from
Great job! Easy to navigate!
It was very easy to get the taxes prepared using TurboTax! I will use them again.
Date published: 2022-04-26
Rated 5 out of 5 by
null from
Good Job and Fast.
I worked with Nora and the experience was very efficient.
Date published: 2022-04-26
Rated 3 out of 5 by
TaxPreparerLady from
TurboTax is Not Always Accurate
Have used Turbo Tax for years, mostly because it is easy to maneuver and carries forward my prior year returns. Turbo Tax does not consider everything. They should have known that a 19-year old student could not get the $1400 stimulus because he was claimed as a dependent by his mother in 2020. TurboTax knew he did not claim himself as dependent from his last year return which was prepared in TurboTax. This caused a huge delay in getting his 2021 return refund.
Date published: 2022-04-26
Rated 4 out of 5 by
Katie118 from
Prompt service
From start to finish I was able to get quick responses to my questions and was informed of each step along the way.
All TurboTax® Offerings Reviews - Page 6283
Date published: 2022-04-26