TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
KP202 from
Turbo tax
Turbo tax has great step by step guidance. However, they should have more discounts for returning customers.
Date published: 2022-02-27
Rated 5 out of 5 by
Tdobson56 from
Turbo tax is amazing!
I didn’t have to engage with any tax experts because the system itself explained things so well.
Date published: 2022-02-27
Rated 5 out of 5 by
allybtw from
Fast and easy
The process was really quick and easy to follow. I was worried I would have a difficult time but i got through it just fine!
Date published: 2022-02-27
Rated 5 out of 5 by
Brian 80214 from
Great service
TurboTax is easy to use, provides clear direction and guidance when needed. Wonderful service.
Date published: 2022-02-27
Rated 3 out of 5 by
Timm0 from
Better than pencil on paper
It did a reasonable job on importing from last year only leaving depreciation numbers behind. Getting to the forms and schedules is annoying, because you have to type in names in a search query. That wastes time and doesn't result in seeing the actual IRS forms immediately without extra navigation. A couple of bugs had to be worked around. Royalties forced me onto a schedule C without a clear option into E . Their review bug forcing users to enter bogus information into 1099-B purchase dates in lieu of the drop down pick is also a waste of time.
Date published: 2022-02-27
Rated 3 out of 5 by
SweetNightingale from
Easy to use, but somewhat disappointed
Overall the product is user friendly, but I unknowingly upgraded to the self-employed version. I called the support line within minuets of doing this, but there was no way to revert back to the original one without starting over, which would have taken me hours of reentering information so I ended up paying an extra $40 for something I didn't even need. This will make me think twice able using this software next year.
Date published: 2022-02-27
Rated 5 out of 5 by
Jan1225 from
Turbo tax has been great for us
We have used Turbo Tax for over 20 years. It has been great for us. No problems
Date published: 2022-02-27
Rated 5 out of 5 by
El bel from
Very fast and easy
Had the return done in 1 hour, it was great. No more mailing in taxes.
Date published: 2022-02-27
Rated 2 out of 5 by
Steve Fraasch from
Determine Efile Status Before Charging
After paying for TurboTax Fed & State (MN) w/ EFILE, the software determined that I cannot EFILE. Please determine Efile status first before charging fees. The software then remained in a loop and it was frustrating to get out of it.
Date published: 2022-02-27
Rated 5 out of 5 by
Makafish from
Turbo Tax is awesome!
Very easy to use and quick! I always use Turbo Tax.
All TurboTax® Offerings Reviews - Page 6249
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
KP202 from
Turbo tax
Turbo tax has great step by step guidance. However, they should have more discounts for returning customers.
Date published: 2022-02-27
Rated 5 out of 5 by
Tdobson56 from
Turbo tax is amazing!
I didn’t have to engage with any tax experts because the system itself explained things so well.
Date published: 2022-02-27
Rated 5 out of 5 by
allybtw from
Fast and easy
The process was really quick and easy to follow. I was worried I would have a difficult time but i got through it just fine!
Date published: 2022-02-27
Rated 5 out of 5 by
Brian 80214 from
Great service
TurboTax is easy to use, provides clear direction and guidance when needed. Wonderful service.
Date published: 2022-02-27
Rated 3 out of 5 by
Timm0 from
Better than pencil on paper
It did a reasonable job on importing from last year only leaving depreciation numbers behind. Getting to the forms and schedules is annoying, because you have to type in names in a search query. That wastes time and doesn't result in seeing the actual IRS forms immediately without extra navigation. A couple of bugs had to be worked around. Royalties forced me onto a schedule C without a clear option into E . Their review bug forcing users to enter bogus information into 1099-B purchase dates in lieu of the drop down pick is also a waste of time.
Date published: 2022-02-27
Rated 3 out of 5 by
SweetNightingale from
Easy to use, but somewhat disappointed
Overall the product is user friendly, but I unknowingly upgraded to the self-employed version. I called the support line within minuets of doing this, but there was no way to revert back to the original one without starting over, which would have taken me hours of reentering information so I ended up paying an extra $40 for something I didn't even need. This will make me think twice able using this software next year.
Date published: 2022-02-27
Rated 5 out of 5 by
Jan1225 from
Turbo tax has been great for us
We have used Turbo Tax for over 20 years. It has been great for us. No problems
Date published: 2022-02-27
Rated 5 out of 5 by
El bel from
Very fast and easy
Had the return done in 1 hour, it was great. No more mailing in taxes.
Date published: 2022-02-27
Rated 2 out of 5 by
Steve Fraasch from
Determine Efile Status Before Charging
After paying for TurboTax Fed & State (MN) w/ EFILE, the software determined that I cannot EFILE. Please determine Efile status first before charging fees. The software then remained in a loop and it was frustrating to get out of it.
Date published: 2022-02-27
Rated 5 out of 5 by
Makafish from
Turbo Tax is awesome!
Very easy to use and quick! I always use Turbo Tax.
All TurboTax® Offerings Reviews - Page 6249
Date published: 2022-02-27