TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax Turbo tax has great step by step guidance. However, they should have more discounts for returning customers.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is amazing! I didn’t have to engage with any tax experts because the system itself explained things so well.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast and easy The process was really quick and easy to follow. I was worried I would have a difficult time but i got through it just fine!
Date published: 2022-02-27
Rated 5 out of 5 by from Great service TurboTax is easy to use, provides clear direction and guidance when needed. Wonderful service.
Date published: 2022-02-27
Rated 3 out of 5 by from Better than pencil on paper It did a reasonable job on importing from last year only leaving depreciation numbers behind. Getting to the forms and schedules is annoying, because you have to type in names in a search query. That wastes time and doesn't result in seeing the actual IRS forms immediately without extra navigation. A couple of bugs had to be worked around. Royalties forced me onto a schedule C without a clear option into E . Their review bug forcing users to enter bogus information into 1099-B purchase dates in lieu of the drop down pick is also a waste of time.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to use, but somewhat disappointed Overall the product is user friendly, but I unknowingly upgraded to the self-employed version. I called the support line within minuets of doing this, but there was no way to revert back to the original one without starting over, which would have taken me hours of reentering information so I ended up paying an extra $40 for something I didn't even need. This will make me think twice able using this software next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax has been great for us We have used Turbo Tax for over 20 years. It has been great for us. No problems
Date published: 2022-02-27
Rated 5 out of 5 by from Very fast and easy Had the return done in 1 hour, it was great. No more mailing in taxes.
Date published: 2022-02-27
Rated 2 out of 5 by from Determine Efile Status Before Charging After paying for TurboTax Fed & State (MN) w/ EFILE, the software determined that I cannot EFILE. Please determine Efile status first before charging fees. The software then remained in a loop and it was frustrating to get out of it.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to use and quick! I always use Turbo Tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6249
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax Turbo tax has great step by step guidance. However, they should have more discounts for returning customers.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is amazing! I didn’t have to engage with any tax experts because the system itself explained things so well.
Date published: 2022-02-27
Rated 5 out of 5 by from Fast and easy The process was really quick and easy to follow. I was worried I would have a difficult time but i got through it just fine!
Date published: 2022-02-27
Rated 5 out of 5 by from Great service TurboTax is easy to use, provides clear direction and guidance when needed. Wonderful service.
Date published: 2022-02-27
Rated 3 out of 5 by from Better than pencil on paper It did a reasonable job on importing from last year only leaving depreciation numbers behind. Getting to the forms and schedules is annoying, because you have to type in names in a search query. That wastes time and doesn't result in seeing the actual IRS forms immediately without extra navigation. A couple of bugs had to be worked around. Royalties forced me onto a schedule C without a clear option into E . Their review bug forcing users to enter bogus information into 1099-B purchase dates in lieu of the drop down pick is also a waste of time.
Date published: 2022-02-27
Rated 3 out of 5 by from Easy to use, but somewhat disappointed Overall the product is user friendly, but I unknowingly upgraded to the self-employed version. I called the support line within minuets of doing this, but there was no way to revert back to the original one without starting over, which would have taken me hours of reentering information so I ended up paying an extra $40 for something I didn't even need. This will make me think twice able using this software next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax has been great for us We have used Turbo Tax for over 20 years. It has been great for us. No problems
Date published: 2022-02-27
Rated 5 out of 5 by from Very fast and easy Had the return done in 1 hour, it was great. No more mailing in taxes.
Date published: 2022-02-27
Rated 2 out of 5 by from Determine Efile Status Before Charging After paying for TurboTax Fed & State (MN) w/ EFILE, the software determined that I cannot EFILE. Please determine Efile status first before charging fees. The software then remained in a loop and it was frustrating to get out of it.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to use and quick! I always use Turbo Tax.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6249