TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Does the job and keeps you updated Does a great job at keeping you updated with your return and it's status.
Date published: 2021-03-22
Rated 5 out of 5 by from Great Turbotax I went through all the documents and the turbotax specialist has been great
Date published: 2021-03-22
Rated 4 out of 5 by from Difficult to balance due to rounding I had a very difficult time getting the return in balance with my Balance Sheet after importing from QuickBooks. I thought QuickBooks would make life simpler butt he way the two products work together (or don't work together) took longer than if I just entered manually. Also it was not obvious where beginning balances originated.
Date published: 2021-03-22
Rated 5 out of 5 by from Great This was the best form that I have ever used. It was so much easier and very much appreciated.
Date published: 2021-03-22
Rated 5 out of 5 by from VERY GOOD It was easy to understand.I was good as easy to follow.
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo Tax Great First time user. Very straight forward and fairly easy to use. Had problem closing out and making user payment, but after much HELP from TIFFANY ( she was great, spent quit a bit of time with me) she figured it out and I was able to close out. Only complaint - Needs to be easier to SPEAK WITH A LIVE AGENT.
Date published: 2021-03-22
Rated 5 out of 5 by from great tax program Easy to follow turbo tax program. Will use Turbo Tax next year.
Date published: 2021-03-22
Rated 5 out of 5 by from good liked the help with helping with my taxes and would tell friends
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is great it was easy to use and gave me the amount I deserved
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use and walks you through everything great! easy to use and it walks you through everything.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 6245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Does the job and keeps you updated Does a great job at keeping you updated with your return and it's status.
Date published: 2021-03-22
Rated 5 out of 5 by from Great Turbotax I went through all the documents and the turbotax specialist has been great
Date published: 2021-03-22
Rated 4 out of 5 by from Difficult to balance due to rounding I had a very difficult time getting the return in balance with my Balance Sheet after importing from QuickBooks. I thought QuickBooks would make life simpler butt he way the two products work together (or don't work together) took longer than if I just entered manually. Also it was not obvious where beginning balances originated.
Date published: 2021-03-22
Rated 5 out of 5 by from Great This was the best form that I have ever used. It was so much easier and very much appreciated.
Date published: 2021-03-22
Rated 5 out of 5 by from VERY GOOD It was easy to understand.I was good as easy to follow.
Date published: 2021-03-22
Rated 4 out of 5 by from Turbo Tax Great First time user. Very straight forward and fairly easy to use. Had problem closing out and making user payment, but after much HELP from TIFFANY ( she was great, spent quit a bit of time with me) she figured it out and I was able to close out. Only complaint - Needs to be easier to SPEAK WITH A LIVE AGENT.
Date published: 2021-03-22
Rated 5 out of 5 by from great tax program Easy to follow turbo tax program. Will use Turbo Tax next year.
Date published: 2021-03-22
Rated 5 out of 5 by from good liked the help with helping with my taxes and would tell friends
Date published: 2021-03-22
Rated 5 out of 5 by from turbotax is great it was easy to use and gave me the amount I deserved
Date published: 2021-03-22
Rated 5 out of 5 by from Easy to use and walks you through everything great! easy to use and it walks you through everything.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 6245